In 2022, Gen Z will seek out a highly tailored news diet — and more — from media organizations.
While focusing on Gen Z content strategy over the past couple years, I learned that it’s a generation willing to demand more from any entity, including media.
Many companies, both inside and outside news, are trying to determine what Gen Z wants. After all, these digital natives, who have spent their lives on the internet, have significant spending power and “are on track to be the most well-educated generation yet.”
Gen Z values authenticity. They crave reality after growing up among scores of Photoshopped advertisements; they believe strongly in ethical consumption and value high-quality experiences. I believe they’ll demand these things of the news industry, and that it will lead to a call for radical transparency.
Journalists who’ve found success with young audiences show their personality outside of the newsroom, revealing what it’s like behind the scenes, and having fun while doing it. Gen Z will also ask to see more primary sources and more disclosure of the stock holdings and political affiliations of journalists. Pulling back the curtain can be a win-win: Our job is to shed light on the truth.
While Gen Z isn’t a monolith, one commonality it shares is preferring different formats of news than older generations — think less traditional, more mobile, and more accessible. That’s OK: A nontraditional format makes information no less valuable, nor does it mean journalists should deviate from nuanced, fact-based reporting. We’ve already survived the decline of print newspapers and the migration from social platforms like Facebook to highly visual ones like TikTok. Even if a 15-second video doesn’t cover every detail of a story, it can be a gateway to reading that 2,000-word article.
It’s not that journalists aren’t delivering relevant information; young people turned out to vote in huge numbers in 2020. It’s that journalists must work to harness the power of the algorithms that work to fulfill viewers’ desires from the moment they create an account. Digital natives have trained these algorithms to give them exactly what they want, often content that reaffirms their existing beliefs. And Gen Z especially expects a “flawless” online experience.
For a generation that’s been inundated by information online, every piece of content can feel disposable. Smaller, more niche pieces of content allow journalists to capture this audience’s attention and time. Sure, not every TikTok will go viral (nor should we only aspire to that). But when Gen Z is intrigued, when they find that bite-sized piece of news they’re interested in, they will devour it.
Short-form content is the foundation of a viewer’s relationship with a journalist. One video is all it takes to start building trust with a viewer, who will recognize an engaging, personable journalist in future pieces of content. Even if that next post is outside of a viewer’s usual interests, they’ll be more likely to listen.
When consuming news on Instagram, Snapchat, and TikTok, those under 35 pay the most attention to internet personalities, according to a Reuters Institute for Journalism study. That leaves room for bad actors to spread misinformation. But there’s a lot of space for journalists to come in and deliver personalized news to young audiences, building trust with them along the way. Many young people form parasocial relationships with celebrities and influencers on social media, and they’ll want to feel that same sort of connection with journalists. Having a large online presence, however, comes with its difficulties — for instance, falling prey to the accidental amplification of vanity over the importance of the facts.
It’s time to redefine success when it comes to reaching young audiences. Strong reporting, subscriptions, and influence are still important. But in 2022, we must embrace innovation and take Gen Z seriously as news consumers.
Julia Munslow is a senior platform editor for the visual storytelling team at The Wall Street Journal.
In 2022, Gen Z will seek out a highly tailored news diet — and more — from media organizations.
While focusing on Gen Z content strategy over the past couple years, I learned that it’s a generation willing to demand more from any entity, including media.
Many companies, both inside and outside news, are trying to determine what Gen Z wants. After all, these digital natives, who have spent their lives on the internet, have significant spending power and “are on track to be the most well-educated generation yet.”
Gen Z values authenticity. They crave reality after growing up among scores of Photoshopped advertisements; they believe strongly in ethical consumption and value high-quality experiences. I believe they’ll demand these things of the news industry, and that it will lead to a call for radical transparency.
Journalists who’ve found success with young audiences show their personality outside of the newsroom, revealing what it’s like behind the scenes, and having fun while doing it. Gen Z will also ask to see more primary sources and more disclosure of the stock holdings and political affiliations of journalists. Pulling back the curtain can be a win-win: Our job is to shed light on the truth.
While Gen Z isn’t a monolith, one commonality it shares is preferring different formats of news than older generations — think less traditional, more mobile, and more accessible. That’s OK: A nontraditional format makes information no less valuable, nor does it mean journalists should deviate from nuanced, fact-based reporting. We’ve already survived the decline of print newspapers and the migration from social platforms like Facebook to highly visual ones like TikTok. Even if a 15-second video doesn’t cover every detail of a story, it can be a gateway to reading that 2,000-word article.
It’s not that journalists aren’t delivering relevant information; young people turned out to vote in huge numbers in 2020. It’s that journalists must work to harness the power of the algorithms that work to fulfill viewers’ desires from the moment they create an account. Digital natives have trained these algorithms to give them exactly what they want, often content that reaffirms their existing beliefs. And Gen Z especially expects a “flawless” online experience.
For a generation that’s been inundated by information online, every piece of content can feel disposable. Smaller, more niche pieces of content allow journalists to capture this audience’s attention and time. Sure, not every TikTok will go viral (nor should we only aspire to that). But when Gen Z is intrigued, when they find that bite-sized piece of news they’re interested in, they will devour it.
Short-form content is the foundation of a viewer’s relationship with a journalist. One video is all it takes to start building trust with a viewer, who will recognize an engaging, personable journalist in future pieces of content. Even if that next post is outside of a viewer’s usual interests, they’ll be more likely to listen.
When consuming news on Instagram, Snapchat, and TikTok, those under 35 pay the most attention to internet personalities, according to a Reuters Institute for Journalism study. That leaves room for bad actors to spread misinformation. But there’s a lot of space for journalists to come in and deliver personalized news to young audiences, building trust with them along the way. Many young people form parasocial relationships with celebrities and influencers on social media, and they’ll want to feel that same sort of connection with journalists. Having a large online presence, however, comes with its difficulties — for instance, falling prey to the accidental amplification of vanity over the importance of the facts.
It’s time to redefine success when it comes to reaching young audiences. Strong reporting, subscriptions, and influence are still important. But in 2022, we must embrace innovation and take Gen Z seriously as news consumers.
Julia Munslow is a senior platform editor for the visual storytelling team at The Wall Street Journal.
Kathleen Searles Rebekah Trumble
Brian Moritz
Joshua P. Darr
Gordon Crovitz
Parker Molloy
Laxmi Parthasarathy
Francesco Zaffarano
Amy Schmitz Weiss
Joe Amditis
Don Day
Stephen Fowler
Amara Aguilar
Victor Pickard
Mario García
Richard Tofel
Kendra Pierre-Louis
Julia Angwin
Simon Galperin
Tony Baranowski
Stefanie Murray
Millie Tran
Christoph Mergerson
Catalina Albeanu
Joni Deutsch
Shalabh Upadhyay
Larry Ryckman
John Davidow
Shannon McGregor Carolyn Schmitt
Jennifer Brandel
James Green
Rachel Glickhouse
Burt Herman
Chase Davis
Kerri Hoffman
Jim Friedlich
Nik Usher
Errin Haines
Tom Trewinnard
Whitney Phillips
Sarah Marshall
Jesenia De Moya Correa
A.J. Bauer
Matt DeRienzo
Tamar Charney
Gonzalo del Peon
Cindy Royal
j. Siguru Wahutu
Meena Thiruvengadam
Anthony Nadler
Izabella Kaminska
Matt Karolian
Julia Munslow
Ståle Grut
Kristen Muller
Chicas Poderosas
Cherian George
Jessica Clark
Joy Mayer
Eric Nuzum
Cristina Tardáguila
Matthew Pressman
James Salanga
Paul Cheung
Juleyka Lantigua
Jesse Holcomb
Melody Kramer
Gabe Schneider
Anika Anand
Rasmus Kleis Nielsen
Natalia Viana
Joanne McNeil
Jody Brannon
Sam Guzik
Anita Varma
Mike Rispoli
David Cohn
Zizi Papacharissi
S. Mitra Kalita
Alice Antheaume
Michael W. Wagner
Jennifer Coogan
David Skok
Doris Truong
Megan McCarthy
Ariel Zirulnick
AX Mina
Mary Walter-Brown
Sarah Stonbely
Robert Hernandez
Raney Aronson-Rath
Wilson Liévano
Simon Allison
Andrew Freedman
Daniel Eilemberg
Candace Amos
Mandy Jenkins
Kristen Jeffers
Jonas Kaiser
Moreno Cruz Osório
Christina Shih