Business infrastructure, not business models

“It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.”

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

Michael W. Wagner

j. Siguru Wahutu

Rasmus Kleis Nielsen

Parker Molloy

James Green

S. Mitra Kalita

Joshua P. Darr

Anita Varma

Laxmi Parthasarathy

Jonas Kaiser

Francesco Zaffarano

Gordon Crovitz

Millie Tran

James Salanga

David Skok

Ariel Zirulnick

Richard Tofel

Megan McCarthy

Kendra Pierre-Louis

Jesse Holcomb

Tamar Charney

Joy Mayer

A.J. Bauer

Christina Shih

Mario García

Zizi Papacharissi

AX Mina

Ståle Grut

Robert Hernandez

Jennifer Brandel

Whitney Phillips

Wilson Liévano

Cristina Tardáguila

Doris Truong

Moreno Cruz Osório

Kristen Muller

Raney Aronson-Rath

Matt Karolian

Gabe Schneider

Kerri Hoffman

Mary Walter-Brown

Anthony Nadler

Larry Ryckman

Joanne McNeil

Burt Herman

Simon Allison

Tony Baranowski

Jennifer Coogan

Errin Haines

Julia Angwin

Kristen Jeffers

Gonzalo del Peon

Jim Friedlich

Mandy Jenkins

Julia Munslow

Jody Brannon

Candace Amos

Stefanie Murray

Tom Trewinnard

Catalina Albeanu

Stephen Fowler

Meena Thiruvengadam

Amy Schmitz Weiss

Jessica Clark

Brian Moritz

Izabella Kaminska

Joe Amditis

Matt DeRienzo

Paul Cheung

Shalabh Upadhyay

John Davidow

David Cohn

Cherian George

Christoph Mergerson

Eric Nuzum

Daniel Eilemberg

Cindy Royal

Kathleen Searles & Rebekah Trumble

Natalia Viana

Sarah Marshall

Alice Antheaume

Victor Pickard

Simon Galperin

Chase Davis

Mike Rispoli

Amara Aguilar

Sam Guzik

Joni Deutsch

Rachel Glickhouse

Nik Usher

Jesenia De Moya Correa

Andrew Freedman

Chicas Poderosas

Shannon McGregor & Carolyn Schmitt

Matthew Pressman

Anika Anand

Juleyka Lantigua

Melody Kramer

Sarah Stonbely

Don Day