Business infrastructure, not business models

“It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.”

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

Tom Trewinnard

Jesse Holcomb

Jessica Clark

Gabe Schneider

Jesenia De Moya Correa

Anika Anand

Jennifer Brandel

Mary Walter-Brown

Rachel Glickhouse

David Skok

Stefanie Murray

James Green

Stephen Fowler

Megan McCarthy

Shannon McGregor & Carolyn Schmitt

David Cohn

Millie Tran

Alice Antheaume

Catalina Albeanu

Cristina Tardáguila

Meena Thiruvengadam

Jody Brannon

Kathleen Searles & Rebekah Trumble

Daniel Eilemberg

Christoph Mergerson

Joy Mayer

Joshua P. Darr

Kristen Muller

Jim Friedlich

Francesco Zaffarano

John Davidow

Simon Allison

j. Siguru Wahutu

Kendra Pierre-Louis

Wilson Liévano

Joe Amditis

Sarah Marshall

Matt Karolian

Don Day

Gordon Crovitz

Paul Cheung

Gonzalo del Peon

Izabella Kaminska

Laxmi Parthasarathy

Michael W. Wagner

Christina Shih

S. Mitra Kalita

Brian Moritz

Moreno Cruz Osório

A.J. Bauer

AX Mina

Natalia Viana

Shalabh Upadhyay

Sam Guzik

Julia Angwin

Errin Haines

Larry Ryckman

Janelle Salanga

Amara Aguilar

Melody Kramer

Joanne McNeil

Matthew Pressman

Anita Varma

Mario García

Candace Amos

Kerri Hoffman

Chicas Poderosas

Parker Molloy

Cindy Royal

Tamar Charney

Jennifer Coogan

Sarah Stonbely

Mike Rispoli

Juleyka Lantigua

Andrew Freedman

Victor Pickard

Kristen Jeffers

Robert Hernandez

Rasmus Kleis Nielsen

Burt Herman

Amy Schmitz Weiss

Ståle Grut

Raney Aronson-Rath

Whitney Phillips

Eric Nuzum

Simon Galperin

Doris Truong

Chase Davis

Richard Tofel

Zizi Papacharissi

Jonas Kaiser

Tony Baranowski

Nikki Usher

Julia Munslow

Matt DeRienzo

Cherian George

Anthony Nadler

Joni Deutsch

Mandy Jenkins

Ariel Zirulnick