Business infrastructure, not business models

“It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.”

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

AX Mina

Jessica Clark

Kerri Hoffman

Jonas Kaiser

Sarah Stonbely

Cindy Royal

Amara Aguilar

Millie Tran

Simon Galperin

Joni Deutsch

Chase Davis

Joanne McNeil

Mary Walter-Brown

Gabe Schneider

Daniel Eilemberg

Mario García

S. Mitra Kalita

Izabella Kaminska

Matt DeRienzo

Jim Friedlich

Jennifer Coogan

Matt Karolian

Moreno Cruz Osório

Joshua P. Darr

Whitney Phillips

Stefanie Murray

Sam Guzik

Anita Varma

Francesco Zaffarano

Sarah Marshall

Jesse Holcomb

Wilson Liévano

j. Siguru Wahutu

Tony Baranowski

Stephen Fowler

Rasmus Kleis Nielsen

Doris Truong

John Davidow

Larry Ryckman

Simon Allison

Mandy Jenkins

Richard Tofel

Rachel Glickhouse

James Green

Julia Munslow

Kristen Jeffers

Christoph Mergerson

Kristen Muller

Natalia Viana

Kendra Pierre-Louis

Robert Hernandez

Tom Trewinnard

Shannon McGregor & Carolyn Schmitt

Joe Amditis

Tamar Charney

Eric Nuzum

Megan McCarthy

Catalina Albeanu

Laxmi Parthasarathy

Shalabh Upadhyay

Kathleen Searles & Rebekah Trumble

Jennifer Brandel

Janelle Salanga

Jody Brannon

Alice Antheaume

David Skok

Christina Shih

Raney Aronson-Rath

Anthony Nadler

Amy Schmitz Weiss

Cristina Tardáguila

Michael W. Wagner

Melody Kramer

Jesenia De Moya Correa

Don Day

Nikki Usher

Ariel Zirulnick

Matthew Pressman

Cherian George

Joy Mayer

Gordon Crovitz

Candace Amos

David Cohn

Juleyka Lantigua

Ståle Grut

Victor Pickard

Chicas Poderosas

Zizi Papacharissi

Parker Molloy

Julia Angwin

Anika Anand

Paul Cheung

Brian Moritz

Andrew Freedman

Meena Thiruvengadam

Gonzalo del Peon

Errin Haines

Mike Rispoli

Burt Herman

A.J. Bauer