A sense of journalists’ humanity

“We will see more suffering, not all of it far away, and we will see more journalists reveal how it affects them.”

As I write this, thousands of people are being evacuated from their homes in Aleppo, while many more thousands remain trapped in the city, fearing imminent death, in a country in which hundreds of thousands have been killed over the last five years. I am crying. I am thinking of five-year-old Omran Daqneesh, photographed a few months ago sitting bloodied and silent in the back of an ambulance, not much older than my precious, so very lucky daughter. And then I am recalling a clip I saw in my Facebook news feed this summer, of CNN’s Kate Bolduan, her voice cracking as she reported on little Omran.

umbreen-bhattiIn 2017, I think we will see more of this. We will see more suffering, not all of it far away, and we will see more journalists reveal how it affects them. Sometimes the revelations will be inadvertent, but not always. Sometimes they will be intentional, like WNCN anchor Sean Maroney’s, after three young Muslim Americans were shot by a neighbor in Chapel Hill, North Carolina, in 2015. (If you haven’t seen his raw, emotional statement, go watch it now. It is context. It is connection. It is community. And as an audience member, I craved it more deeply than I realized.)

In 2016, we talked a lot about what audiences need in order to trust us. In 2017, maybe we’ll start to see that for many people, especially those who rarely see their full humanity represented in the news, a sense of a journalist’s humanity can help.

Umbreen Bhatti is product manager at the KQED Lab.

Jon Slade   Trusted news, at a premium

Dhiya Kuriakose   The year of digital detoxing

Annemarie Dooling   UGC as a path out of the bubble

Andrew Haeg   The year of listening

Keren Goldshlager   Defining a focus, and then saying no

Pablo Boczkowski   Fake news and the future of journalism

Nicholas Quah   Podcasting’s coming class war

Melody Kramer   Radically rethinking design

Mike Ragsdale   A smarter information diet

Caitlin Thompson   High touch, high value

Emi Kolawole   From empathy to community

Scott Dodd   Nonprofits team up for impact

Rachel Sklar   Women are going to get loud

Nushin Rashidian   A rise in high-price, high-value subscriptions

Jonathan Stray   A boom in responsible conservative media

Mandy Velez   The audience is the source and the story

Jeremy Barr   A terrible year for Tiers B through D

Andrew Losowsky   Building our own communities

Amie Ferris-Rotman   Вслед за Россией

Christopher Meighan   Unlocking a deeper mobile experience

Kawandeep Virdee   Moving deeper than the machine of clicks

Rachel Schallom   Stop flying over the flyover states

Zizi Papacharissi   Distracted journalism looks in the mirror

An Xiao Mina   2017 is for the attention innovators

Alice Antheaume   A new test for French media

Maria Bustillos   “It’s true — I saw it on Facebook”

Lam Thuy Vo   The primary source in the age of mechanical multiplication

Andrea Silenzi   Podcasts dive into breaking news analysis

Sam Ford   The year we talk about our awful metrics

Gabriel Snyder   The aberration of 20th-century journalism

David Chavern   Fake news gets solved

Erin Millar   The bottom falls out of Canadian media

Bill Adair   The year of the fact-checking bot

Eric Nuzum   Podcasting stratifies into hard layers

David Skok   What lies beyond paywalls

Millie Tran   International expansion without colonial overtones

Lee Glendinning   A call for great editing

Reyhan Harmanci   Bear witness — but then what?

Mark Armstrong   Time to pay up

Francesco Marconi   The year of augmented writing

Andy Rossback   The year of the user

Asma Khalid   The year of the newsy podcast

Bill Keller   A healthy skepticism about data

Ray Soto   VR moves from experiments to immersion

Swati Sharma   Failing diversity is failing journalism

Michael Oreskes   Reversing the erosion of democracy

Aja Bogdanoff   Comments start pulling their weight

Libby Bawcombe   Kids board the podcast train

Mira Lowe   News literacy, bias, and “Hamilton”

Julia Beizer   Building a coherent core identity

Javaun Moradi   What can we own?

Carla Zanoni   Prioritizing emotional health

Geetika Rudra   Journalism is community

Ståle Grut   The battle for high-quality VR

Burt Herman   Local news gets interesting

Molly de Aguiar   Philanthropists galvanize around news

Robert Hernandez   History will exclude you, again

Ryan McCarthy   Platforms grow up or grow more toxic

Rebekah Monson   Journalism is community-as-a-service

Mathew Ingram   The Faustian Facebook dance continues

Amy O'Leary   Not just covering communities, reaching them

Almar Latour   Thanks, #fakenews

Cory Haik   Navigating power in Trump’s America

Rubina Madan Fillion   Snapchat grows up

Olivia Ma   The year collaboration beats competition

Mary Walter-Brown   Getting comfortable asking for money

Jim Friedlich   A banner year for venture philanthropy

Juliette De Maeyer and Dominique Trudel   A rebirth of populist journalism

Jonathan Hunt   Measurement companies get with the times

Dan Colarusso   Let’s make live video we can love

Erin Pettigrew   A year of reflection in tech

Adam Thomas   The coming collaboration across Europe

Ashley C. Woods   Local journalism will fight a new fight

Richard J. Tofel   The country doesn’t trust us — but they do believe us

Laura Walker   Authentic voices, not fake news

Alberto Cairo   Communicating uncertainty to our readers

Amy Webb   Journalism as a service

Nathalie Malinarich   Making it easy

Laura E. Davis   Show your work

Ken Schwencke   Disaggregation and collection

Umbreen Bhatti   A sense of journalists’ humanity

Doris Truong   Connecting with diverse perspectives

Ariane Bernard   Better data about your users

Trushar Barot   API or die

Errin Haines Whack   Chaos or community?

Michael Kuntz   Trust is the new click

Ernst-Jan Pfauth   Earn trust by working for (and with) readers

Joanne Lipman   The year of the drone, really

Sarah Marshall   Focusing on the why of the click

Vivian Schiller   Tested like never before

Sydette Harry   Facing journalism’s history

Dannagal G. Young   The return of the gatekeepers

Taylor Lorenz   “Selfie journalism” becomes a thing

Carrie Brown-Smith   We won’t do enough

Priya Ganapati   Mobile websites are ready for reinvention

Sarah Wolozin   Virtual reality on the open web

Corey Ford   The year of the rebelpreneur

P. Kim Bui   The year journalism teaches again

Katie Zhu   The year of minority media

Sara M. Watson   There is no neutral interface

Cindy Royal   Preparing the digital educator-scholar hybrid

David Weigel   A test for online speech

Alexis Lloyd   Public trust for private realities

Tressie McMillan Cottom   A path through the media’s coming legitimacy crisis

Anita Zielina   The sales funnel reaches (and changes) the newsroom

Juan Luis Sánchez   Your predictions are our present

Megan H. Chan   Cultural reporting goes mainstream

Tim Herrera   The safe space of service journalism

Rasmus Kleis Nielsen   News after advertising may look like news before advertising

Andrew Ramsammy   Rise of the rebel journalist

Matt Karolian   AI improves publishing

Peter Sterne   A dangerous anti-press mix

Margarita Noriega   From pinning tweets to tweeting pins

Sue Schardt   Objectivity, fairness, balance, and love

Valérie Bélair-Gagnon   Truthiness in private spaces

Tracie Powell   Building reader relationships

Coleen O'Lear   Back to basics

Helen Havlak   Chasing mobile search results

Steve Henn   The next revolution is voice

Emily Goligoski   Incorporating audience feedback at scale

M. Scott Havens   Quality advertising to pair with quality content

Liz Danzico   The triumph of the small

Tanya Cordrey   The resurgence of reach

Samantha Barry   Messaging apps go mainstream

S.P. Sullivan   Baking transparency into our routines

Renée Kaplan   Pure reach has reached its limit

Mary Meehan   Feeling blue in a red state

Claire Wardle   Verification takes center stage

Hillary Frey   Forests need to burn to regrow

Guy Raz   Inspiration and hope will matter more than ever

Tim Griggs   The year we stop taking sides

Elizabeth Jensen   Trust depends on the details

Liz McMillen   The year of deep insights

Dan Gillmor   Fix the demand side of news too

Felix Salmon   Headlines matter

Ole Reißmann   Un-faking the news

Mario García   Virtual reality on mobile leaps forward

Matt Waite   The people running the media are the problem

Kathleen Kingsbury   Print as a premium offering

Moreno Cruz Osório   The year of transparency in Brazilian journalism