Do you know how to get into the feed of a reader who distrusts, or hates, your news organization?
Many of us in the digital trenches of news have been engaged in a street fight for human attention for some time now. But that street fight has recently turned into something more consequential, more militarized.
It’s no coincidence that in the wash of fake news that emerged during the election, one of the alt-reality sites that buoyed our president-elect to victory is called Infowars. Their slogan: “There’s a war on for your mind!”
Indeed. The explosion of fact-check journalism was supposed to be a curative for these trends. It’s now somewhat clearer to most that facts aren’t enough to move people in an age of information saturation, distribution of news is an art that left the “front page” behind several years ago, and many people will reject uncomfortable facts when more pleasing and affirming “content” is available at the touch of a finger — in unlimited supply.
Placing true stories, engineered to exist in those feeds, will be essential work in the year ahead. Journalism is hard, honorable work with a simple mission: report what is true, fairly. While this mission remains essential and unchanged, 2017 will be the year when the best practitioners of the craft will wake to see that this mission has a new mandate: Journalists will finally dig in to understand how their stories travel in our information ecosystem, and will respond with new strategies to not only cover diverse groups and ideologies, but to reach them as well.
If facts fade, stories stick. Bigger narratives cling to the mind’s scaffolding in a way that isolated bits of data do not. In 2017, journalism will not only need to work harder to frame those narratives for readers, but the creators of that journalism will need to work harder at reaching all manner of people — technically, structurally and emotionally — if they hope to have a voice that matters.
Amy O’Leary is chief story officer at Upworthy.
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Mary Meehan Feeling blue in a red state
Carla Zanoni Prioritizing emotional health
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Taylor Lorenz “Selfie journalism” becomes a thing
Maria Bustillos “It’s true — I saw it on Facebook”
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Ariane Bernard Better data about your users
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Michael Kuntz Trust is the new click
Andrew Ramsammy Rise of the rebel journalist
Guy Raz Inspiration and hope will matter more than ever
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Ken Schwencke Disaggregation and collection
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Andrew Haeg The year of listening
Liz Danzico The triumph of the small
Steve Henn The next revolution is voice
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Umbreen Bhatti A sense of journalists’ humanity
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Alexis Lloyd Public trust for private realities
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Jeremy Barr A terrible year for Tiers B through D
Caitlin Thompson High touch, high value
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Sarah Marshall Focusing on the why of the click
Swati Sharma Failing diversity is failing journalism
Mary Walter-Brown Getting comfortable asking for money
Jim Friedlich A banner year for venture philanthropy
Amy O'Leary Not just covering communities, reaching them
Megan H. Chan Cultural reporting goes mainstream
Scott Dodd Nonprofits team up for impact
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Helen Havlak Chasing mobile search results
Rachel Sklar Women are going to get loud
Annemarie Dooling UGC as a path out of the bubble
Kathleen Kingsbury Print as a premium offering
Sam Ford The year we talk about our awful metrics
Matt Karolian AI improves publishing
Ryan McCarthy Platforms grow up or grow more toxic
Ashley C. Woods Local journalism will fight a new fight
Alberto Cairo Communicating uncertainty to our readers
Erin Millar The bottom falls out of Canadian media
Tressie McMillan Cottom A path through the media’s coming legitimacy crisis
David Chavern Fake news gets solved
Carrie Brown-Smith We won’t do enough
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Bill Keller A healthy skepticism about data
Tracie Powell Building reader relationships
Jonathan Stray A boom in responsible conservative media
Bill Adair The year of the fact-checking bot
Lee Glendinning A call for great editing
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Ole Reißmann Un-faking the news
Katie Zhu The year of minority media
Laura Walker Authentic voices, not fake news
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Sarah Wolozin Virtual reality on the open web
Mario García Virtual reality on mobile leaps forward
Andrea Silenzi Podcasts dive into breaking news analysis
Matt Waite The people running the media are the problem
Samantha Barry Messaging apps go mainstream
Christopher Meighan Unlocking a deeper mobile experience
Vivian Schiller Tested like never before
David Weigel A test for online speech
S.P. Sullivan Baking transparency into our routines
Sydette Harry Facing journalism’s history
Asma Khalid The year of the newsy podcast
Rachel Schallom Stop flying over the flyover states
Julia Beizer Building a coherent core identity
Alice Antheaume A new test for French media
Dan Gillmor Fix the demand side of news too
Nushin Rashidian A rise in high-price, high-value subscriptions
Pablo Boczkowski Fake news and the future of journalism
Ståle Grut The battle for high-quality VR
Richard Tofel The country doesn’t trust us — but they do believe us
Amie Ferris-Rotman Вслед за Россией
Nathalie Malinarich Making it easy
Emi Kolawole From empathy to community
Eric Nuzum Podcasting stratifies into hard layers
Melody Kramer Radically rethinking design
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