Do you know how to get into the feed of a reader who distrusts, or hates, your news organization?
Many of us in the digital trenches of news have been engaged in a street fight for human attention for some time now. But that street fight has recently turned into something more consequential, more militarized.
It’s no coincidence that in the wash of fake news that emerged during the election, one of the alt-reality sites that buoyed our president-elect to victory is called Infowars. Their slogan: “There’s a war on for your mind!”
Indeed. The explosion of fact-check journalism was supposed to be a curative for these trends. It’s now somewhat clearer to most that facts aren’t enough to move people in an age of information saturation, distribution of news is an art that left the “front page” behind several years ago, and many people will reject uncomfortable facts when more pleasing and affirming “content” is available at the touch of a finger — in unlimited supply.
Placing true stories, engineered to exist in those feeds, will be essential work in the year ahead. Journalism is hard, honorable work with a simple mission: report what is true, fairly. While this mission remains essential and unchanged, 2017 will be the year when the best practitioners of the craft will wake to see that this mission has a new mandate: Journalists will finally dig in to understand how their stories travel in our information ecosystem, and will respond with new strategies to not only cover diverse groups and ideologies, but to reach them as well.
If facts fade, stories stick. Bigger narratives cling to the mind’s scaffolding in a way that isolated bits of data do not. In 2017, journalism will not only need to work harder to frame those narratives for readers, but the creators of that journalism will need to work harder at reaching all manner of people — technically, structurally and emotionally — if they hope to have a voice that matters.
Amy O’Leary is chief story officer at Upworthy.
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Alexis Lloyd Public trust for private realities
Mandy Velez The audience is the source and the story
Matt Karolian AI improves publishing
Michael Oreskes Reversing the erosion of democracy
Bill Keller A healthy skepticism about data
Richard Tofel The country doesn’t trust us — but they do believe us
Bill Adair The year of the fact-checking bot
Andrew Haeg The year of listening
Mary Meehan Feeling blue in a red state
Katie Zhu The year of minority media
Burt Herman Local news gets interesting
Eric Nuzum Podcasting stratifies into hard layers
Gabriel Snyder The aberration of 20th-century journalism
Ken Schwencke Disaggregation and collection
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Renée Kaplan Pure reach has reached its limit
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Rubina Madan Fillion Snapchat grows up
Dan Gillmor Fix the demand side of news too
David Weigel A test for online speech
Hillary Frey Forests need to burn to regrow
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Jim Friedlich A banner year for venture philanthropy
Joanne Lipman The year of the drone, really
Jonathan Hunt Measurement companies get with the times
Matt Waite The people running the media are the problem
Nushin Rashidian A rise in high-price, high-value subscriptions
Ryan McCarthy Platforms grow up or grow more toxic
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Andrew Ramsammy Rise of the rebel journalist
Maria Bustillos “It’s true — I saw it on Facebook”
Emily Goligoski Incorporating audience feedback at scale
Ole Reißmann Un-faking the news
Carrie Brown We won’t do enough
Kathleen Kingsbury Print as a premium offering
Robert Hernandez History will exclude you, again
Scott Dodd Nonprofits team up for impact
Tracie Powell Building reader relationships
Rachel Sklar Women are going to get loud
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Mathew Ingram The Faustian Facebook dance continues
Alice Antheaume A new test for French media
Annemarie Dooling UGC as a path out of the bubble
Mike Ragsdale A smarter information diet
Ariane Bernard Better data about your users
Keren Goldshlager Defining a focus, and then saying no
Libby Bawcombe Kids board the podcast train
Cindy Royal Preparing the digital educator-scholar hybrid
Elizabeth Jensen Trust depends on the details
Sydette Harry Facing journalism’s history
Vivian Schiller Tested like never before
Amy Webb Journalism as a service
Sarah Wolozin Virtual reality on the open web
Tim Griggs The year we stop taking sides
AX Mina 2017 is for the attention innovators
Michael Kuntz Trust is the new click
David Chavern Fake news gets solved
Ernst-Jan Pfauth Earn trust by working for (and with) readers
Mario García Virtual reality on mobile leaps forward
Nathalie Malinarich Making it easy
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Kawandeep Virdee Moving deeper than the machine of clicks
Christopher Meighan Unlocking a deeper mobile experience
M. Scott Havens Quality advertising to pair with quality content
Amy O'Leary Not just covering communities, reaching them
Mary Walter-Brown Getting comfortable asking for money
Valérie Bélair-Gagnon Truthiness in private spaces
Guy Raz Inspiration and hope will matter more than ever
Asma Khalid The year of the newsy podcast
Mira Lowe News literacy, bias, and “Hamilton”
Emi Kolawole From empathy to community
Melody Kramer Radically rethinking design
Ashley C. Woods Local journalism will fight a new fight
Peter Sterne A dangerous anti-press mix
Rasmus Kleis Nielsen News after advertising may look like news before advertising
Liz Danzico The triumph of the small
Sarah Marshall Focusing on the why of the click
S.P. Sullivan Baking transparency into our routines
Jon Slade Trusted news, at a premium
Alberto Cairo Communicating uncertainty to our readers
Swati Sharma Failing diversity is failing journalism
Pablo Boczkowski Fake news and the future of journalism
Doris Truong Connecting with diverse perspectives
Zizi Papacharissi Distracted journalism looks in the mirror
Jonathan Stray A boom in responsible conservative media
Almar Latour Thanks, #fakenews
Nicholas Quah Podcasting’s coming class war
Umbreen Bhatti A sense of journalists’ humanity
Anita Zielina The sales funnel reaches (and changes) the newsroom
Lee Glendinning A call for great editing
Steve Henn The next revolution is voice
Caitlin Thompson High touch, high value
Errin Haines Chaos or community?
Geetika Rudra Journalism is community
Andy Rossback The year of the user
Tim Herrera The safe space of service journalism
Moreno Cruz Osório The year of transparency in Brazilian journalism
Margarita Noriega From pinning tweets to tweeting pins
Helen Havlak Chasing mobile search results
Samantha Barry Messaging apps go mainstream
Rebekah Monson Journalism is community-as-a-service
Cory Corrine Navigating power in Trump’s America
Claire Wardle Verification takes center stage
P. Kim Bui The year journalism teaches again
Priya Ganapati Mobile websites are ready for reinvention
Millie Tran International expansion without colonial overtones
Liz McMillen The year of deep insights
Sue Schardt Objectivity, fairness, balance, and love
Erin Pettigrew A year of reflection in tech
Andrea Silenzi Podcasts dive into breaking news analysis
Jeremy Barr A terrible year for Tiers B through D
Andrew Losowsky Building our own communities
Laura Walker Authentic voices, not fake news
Rachel Schallom Stop flying over the flyover states
Carla Zanoni Prioritizing emotional health
Adam Thomas The coming collaboration across Europe
Olivia Ma The year collaboration beats competition
Ray Soto VR moves from experiments to immersion
Julia Beizer Building a coherent core identity
Corey Ford The year of the rebelpreneur
Dannagal G. Young The return of the gatekeepers
Juliette De Maeyer and Dominique Trudel A rebirth of populist journalism
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