Chaos or community?

“Newsrooms must hire decision-makers, not just reporters, who are reflective of the communities we cover.”

The 2016 presidential election exposed racial fault lines to reveal a deeply fractured country, with citizens who are strangers to one another. We’ve been here before, but what will we say now about race in America?

errin-whackFor some, the work will be what it has always been: attempting to right wrongs by telling the stories of the unseen and unheard. We know now that must also include white people — but not only the ones at the center of the Recent Unpleasantness.

While much has been made about the angry Rust Belt voters we did not know, there was another group we failed to cover — the voters we did know: our neighbors, friends and relatives who made choices we didn’t expect or, according to the polls, didn’t believe they would on Election Day. Talking to them could also yield new insights, if we’re ready to lay down old assumptions. And with renewed interest in the “inner city” — expressed by the president-elect on the campaign trail — must come a renewed commitment to journalism that takes a view of these communities that is more focused on their humanity than body counts.

Next year marks the 50th anniversary of the 1967 race riots that roiled cities like Newark, Detroit, and Cleveland. In their wake, the country asked how and why racial tensions exploded after years of unrest and in the wake of some racial progress. The result of that inquiry was the Kerner Report, commissioned the same year by President Lyndon Johnson. Completed in 1968, the report described a nation “moving toward two societies…separate and unequal.”

Its lessons remain salient, urgent, and befitting the moment as we ponder America’s next chapter and the future of our country’s journalism. Among them: to show up in communities, and not just in times of crisis; to report on the daily lives of minorities in a way that normalizes them to the rest of America; and that newsrooms must hire decision-makers, not just reporters, who are reflective of the communities we cover.

Errin Haines Whack covers urban affairs for the Associated Press.

Sydette Harry   Facing journalism’s history

Michael Kuntz   Trust is the new click

Tressie McMillan Cottom   A path through the media’s coming legitimacy crisis

Mandy Velez   The audience is the source and the story

Andrew Ramsammy   Rise of the rebel journalist

Moreno Cruz Osório   The year of transparency in Brazilian journalism

M. Scott Havens   Quality advertising to pair with quality content

Annemarie Dooling   UGC as a path out of the bubble

Andrew Losowsky   Building our own communities

Jeremy Barr   A terrible year for Tiers B through D

Ray Soto   VR moves from experiments to immersion

Alice Antheaume   A new test for French media

Ken Schwencke   Disaggregation and collection

Ryan McCarthy   Platforms grow up or grow more toxic

Alexis Lloyd   Public trust for private realities

Michael Oreskes   Reversing the erosion of democracy

Steve Henn   The next revolution is voice

Swati Sharma   Failing diversity is failing journalism

Mike Ragsdale   A smarter information diet

Reyhan Harmanci   Bear witness — but then what?

Kathleen Kingsbury   Print as a premium offering

Dannagal G. Young   The return of the gatekeepers

Cindy Royal   Preparing the digital educator-scholar hybrid

Richard J. Tofel   The country doesn’t trust us — but they do believe us

Liz McMillen   The year of deep insights

Coleen O'Lear   Back to basics

Tracie Powell   Building reader relationships

Dan Gillmor   Fix the demand side of news too

Emi Kolawole   From empathy to community

Katie Zhu   The year of minority media

Sarah Wolozin   Virtual reality on the open web

Amy Webb   Journalism as a service

Nushin Rashidian   A rise in high-price, high-value subscriptions

Erin Pettigrew   A year of reflection in tech

Mary Walter-Brown   Getting comfortable asking for money

Umbreen Bhatti   A sense of journalists’ humanity

Tanya Cordrey   The resurgence of reach

Robert Hernandez   History will exclude you, again

Amy O'Leary   Not just covering communities, reaching them

Millie Tran   International expansion without colonial overtones

Samantha Barry   Messaging apps go mainstream

Tim Griggs   The year we stop taking sides

Erin Millar   The bottom falls out of Canadian media

Lee Glendinning   A call for great editing

Trushar Barot   API or die

Aja Bogdanoff   Comments start pulling their weight

Rebekah Monson   Journalism is community-as-a-service

Ernst-Jan Pfauth   Earn trust by working for (and with) readers

Errin Haines Whack   Chaos or community?

Mark Armstrong   Time to pay up

Ole Reißmann   Un-faking the news

Helen Havlak   Chasing mobile search results

Jonathan Hunt   Measurement companies get with the times

Asma Khalid   The year of the newsy podcast

Andrea Silenzi   Podcasts dive into breaking news analysis

Hillary Frey   Forests need to burn to regrow

Carla Zanoni   Prioritizing emotional health

Kawandeep Virdee   Moving deeper than the machine of clicks

Sue Schardt   Objectivity, fairness, balance, and love

Liz Danzico   The triumph of the small

Anita Zielina   The sales funnel reaches (and changes) the newsroom

Olivia Ma   The year collaboration beats competition

Jonathan Stray   A boom in responsible conservative media

Libby Bawcombe   Kids board the podcast train

Guy Raz   Inspiration and hope will matter more than ever

Mary Meehan   Feeling blue in a red state

Caitlin Thompson   High touch, high value

An Xiao Mina   2017 is for the attention innovators

Alberto Cairo   Communicating uncertainty to our readers

Renée Kaplan   Pure reach has reached its limit

Bill Keller   A healthy skepticism about data

Megan H. Chan   Cultural reporting goes mainstream

Felix Salmon   Headlines matter

Priya Ganapati   Mobile websites are ready for reinvention

Sam Ford   The year we talk about our awful metrics

Melody Kramer   Radically rethinking design

Vivian Schiller   Tested like never before

Jon Slade   Trusted news, at a premium

Sarah Marshall   Focusing on the why of the click

Ashley C. Woods   Local journalism will fight a new fight

Eric Nuzum   Podcasting stratifies into hard layers

P. Kim Bui   The year journalism teaches again

Ariane Bernard   Better data about your users

Geetika Rudra   Journalism is community

Sara M. Watson   There is no neutral interface

Elizabeth Jensen   Trust depends on the details

Ståle Grut   The battle for high-quality VR

Burt Herman   Local news gets interesting

Pablo Boczkowski   Fake news and the future of journalism

Matt Waite   The people running the media are the problem

David Chavern   Fake news gets solved

S.P. Sullivan   Baking transparency into our routines

Rachel Sklar   Women are going to get loud

Laura Walker   Authentic voices, not fake news

Dhiya Kuriakose   The year of digital detoxing

Carrie Brown-Smith   We won’t do enough

Christopher Meighan   Unlocking a deeper mobile experience

Doris Truong   Connecting with diverse perspectives

Mathew Ingram   The Faustian Facebook dance continues

Keren Goldshlager   Defining a focus, and then saying no

Claire Wardle   Verification takes center stage

Taylor Lorenz   “Selfie journalism” becomes a thing

Mira Lowe   News literacy, bias, and “Hamilton”

Lam Thuy Vo   The primary source in the age of mechanical multiplication

Scott Dodd   Nonprofits team up for impact

Andrew Haeg   The year of listening

Rubina Madan Fillion   Snapchat grows up

Mario García   Virtual reality on mobile leaps forward

Nathalie Malinarich   Making it easy

Cory Haik   Navigating power in Trump’s America

Nicholas Quah   Podcasting’s coming class war

Margarita Noriega   From pinning tweets to tweeting pins

Molly de Aguiar   Philanthropists galvanize around news

David Skok   What lies beyond paywalls

Matt Karolian   AI improves publishing

Emily Goligoski   Incorporating audience feedback at scale

David Weigel   A test for online speech

Amie Ferris-Rotman   Вслед за Россией

Tim Herrera   The safe space of service journalism

Corey Ford   The year of the rebelpreneur

Jim Friedlich   A banner year for venture philanthropy

Gabriel Snyder   The aberration of 20th-century journalism

Maria Bustillos   “It’s true — I saw it on Facebook”

Javaun Moradi   What can we own?

Almar Latour   Thanks, #fakenews

Julia Beizer   Building a coherent core identity

Laura E. Davis   Show your work

Zizi Papacharissi   Distracted journalism looks in the mirror

Andy Rossback   The year of the user

Adam Thomas   The coming collaboration across Europe

Rasmus Kleis Nielsen   News after advertising may look like news before advertising

Juan Luis Sánchez   Your predictions are our present

Bill Adair   The year of the fact-checking bot

Valérie Bélair-Gagnon   Truthiness in private spaces

Joanne Lipman   The year of the drone, really

Francesco Marconi   The year of augmented writing

Dan Colarusso   Let’s make live video we can love

Juliette De Maeyer and Dominique Trudel   A rebirth of populist journalism

Peter Sterne   A dangerous anti-press mix

Rachel Schallom   Stop flying over the flyover states