Over the next year, publishers and platforms will explore new ways to engage beyond views and shares to encourage deeper reader relationships. Here are a few ways this will be done:
Useful tools for newsrooms are emerging that can be embeddable, making it easier to diversify content creation. We’ve seen more services that offer features like data visualization, audience feedback, and 360 images and videos. Thanks to the advent of these services, newsrooms can start including new features for their audiences without the tech overhead to build and maintain them, providing audiences with new ways to interact with publications.
The art that accompanies a story is a critical component of the reader’s experience, and publishers that fail to invest in art direction run the risk of losing their audience’s interest. The New York Times is making articles more compelling through thoughtful art direction and dynamic media. For example, they have taken media that is static in print, and rendered it as a GIF in a newsletter and online. The GIF doesn’t just grab attention, but works in context to create a more exciting article. Recently they used a script as a feature image, pushing the media format further. The feature rendered code on a canvas, instead of an image. This lends itself to interactive illustrations that respond to user interaction or scroll.
Right now, most articles only give a reader the ability to view, comment, and share. Sites will explore further what it means to allow readers to be more active, giving their audience more expression and ability to take part in a two-way conversation. This could be through events, donations, interactive/experimental media, feedback, products, or e-commerce.
There are feedback loops to support media outside of clicks and views, and it has to start with an approach that prioritizes deeper engagement with readers. More technology will emerge to facilitate this, and digital publications that adopt them will succeed.
Kawandeep Virdee works on the product team at Medium.
Ole Reißmann Un-faking the news
Laura Walker Authentic voices, not fake news
Jeremy Barr A terrible year for Tiers B through D
Dan Gillmor Fix the demand side of news too
Megan H. Chan Cultural reporting goes mainstream
Dannagal G. Young The return of the gatekeepers
Annemarie Dooling UGC as a path out of the bubble
Javaun Moradi What can we own?
Matt Waite The people running the media are the problem
Julia Beizer Building a coherent core identity
Dhiya Kuriakose The year of digital detoxing
Andrew Ramsammy Rise of the rebel journalist
Eric Nuzum Podcasting stratifies into hard layers
Adam Thomas The coming collaboration across Europe
Errin Haines Chaos or community?
Doris Truong Connecting with diverse perspectives
Andrew Haeg The year of listening
Alberto Cairo Communicating uncertainty to our readers
Tracie Powell Building reader relationships
Zizi Papacharissi Distracted journalism looks in the mirror
Matt Karolian AI improves publishing
Carrie Brown-Smith We won’t do enough
Renée Kaplan Pure reach has reached its limit
Sam Ford The year we talk about our awful metrics
Corey Ford The year of the rebelpreneur
Christopher Meighan Unlocking a deeper mobile experience
Tanya Cordrey The resurgence of reach
Kawandeep Virdee Moving deeper than the machine of clicks
Elizabeth Jensen Trust depends on the details
Emi Kolawole From empathy to community
Bill Keller A healthy skepticism about data
Umbreen Bhatti A sense of journalists’ humanity
Mario García Virtual reality on mobile leaps forward
Sarah Wolozin Virtual reality on the open web
Sydette Harry Facing journalism’s history
Rasmus Kleis Nielsen News after advertising may look like news before advertising
Mandy Velez The audience is the source and the story
Amy Webb Journalism as a service
Ken Schwencke Disaggregation and collection
Alexis Lloyd Public trust for private realities
Erin Pettigrew A year of reflection in tech
Tressie McMillan Cottom A path through the media’s coming legitimacy crisis
Mathew Ingram The Faustian Facebook dance continues
Ståle Grut The battle for high-quality VR
Anita Zielina The sales funnel reaches (and changes) the newsroom
Mike Ragsdale A smarter information diet
Joanne Lipman The year of the drone, really
Ariane Bernard Better data about your users
AX Mina 2017 is for the attention innovators
Bill Adair The year of the fact-checking bot
Vivian Schiller Tested like never before
Michael Oreskes Reversing the erosion of democracy
Taylor Lorenz “Selfie journalism” becomes a thing
Sara M. Watson There is no neutral interface
Almar Latour Thanks, #fakenews
Mary Meehan Feeling blue in a red state
Robert Hernandez History will exclude you, again
Jonathan Hunt Measurement companies get with the times
Jim Friedlich A banner year for venture philanthropy
Andrew Losowsky Building our own communities
Andy Rossback The year of the user
Nicholas Quah Podcasting’s coming class war
Amie Ferris-Rotman Вслед за Россией
Andrea Silenzi Podcasts dive into breaking news analysis
Rebekah Monson Journalism is community-as-a-service
Scott Dodd Nonprofits team up for impact
Geetika Rudra Journalism is community
Samantha Barry Messaging apps go mainstream
Helen Havlak Chasing mobile search results
Sue Schardt Objectivity, fairness, balance, and love
Juan Luis Sánchez Your predictions are our present
Moreno Cruz Osório The year of transparency in Brazilian journalism
Dan Colarusso Let’s make live video we can love
Millie Tran International expansion without colonial overtones
Carla Zanoni Prioritizing emotional health
Libby Bawcombe Kids board the podcast train
Nathalie Malinarich Making it easy
Lam Thuy Vo The primary source in the age of mechanical multiplication
Burt Herman Local news gets interesting
P. Kim Bui The year journalism teaches again
Nushin Rashidian A rise in high-price, high-value subscriptions
Richard Tofel The country doesn’t trust us — but they do believe us
Tim Herrera The safe space of service journalism
Lee Glendinning A call for great editing
Peter Sterne A dangerous anti-press mix
Amy O'Leary Not just covering communities, reaching them
Pablo Boczkowski Fake news and the future of journalism
Liz Danzico The triumph of the small
Francesco Marconi The year of augmented writing
Rachel Schallom Stop flying over the flyover states
Emily Goligoski Incorporating audience feedback at scale
Priya Ganapati Mobile websites are ready for reinvention
S.P. Sullivan Baking transparency into our routines
Jonathan Stray A boom in responsible conservative media
David Skok What lies beyond paywalls
Hillary Frey Forests need to burn to regrow
Erin Millar The bottom falls out of Canadian media
Rubina Madan Fillion Snapchat grows up
Melody Kramer Radically rethinking design
Alice Antheaume A new test for French media
Liz McMillen The year of deep insights
Ernst-Jan Pfauth Earn trust by working for (and with) readers
Jon Slade Trusted news, at a premium
Ray Soto VR moves from experiments to immersion
Rachel Sklar Women are going to get loud
Aja Bogdanoff Comments start pulling their weight
Molly de Aguiar Philanthropists galvanize around news
Sarah Marshall Focusing on the why of the click
Steve Henn The next revolution is voice
Mary Walter-Brown Getting comfortable asking for money
Olivia Ma The year collaboration beats competition
David Weigel A test for online speech
M. Scott Havens Quality advertising to pair with quality content
Maria Bustillos “It’s true — I saw it on Facebook”
Juliette De Maeyer and Dominique Trudel A rebirth of populist journalism
Claire Wardle Verification takes center stage
Ashley C. Woods Local journalism will fight a new fight
Cory Haik Navigating power in Trump’s America
Gabriel Snyder The aberration of 20th-century journalism
Katie Zhu The year of minority media
Michael Kuntz Trust is the new click
Keren Goldshlager Defining a focus, and then saying no
Mira Lowe News literacy, bias, and “Hamilton”
Swati Sharma Failing diversity is failing journalism
David Chavern Fake news gets solved
Tim Griggs The year we stop taking sides
Kathleen Kingsbury Print as a premium offering
Guy Raz Inspiration and hope will matter more than ever
Asma Khalid The year of the newsy podcast
Valérie Bélair-Gagnon Truthiness in private spaces
Ryan McCarthy Platforms grow up or grow more toxic