Who doesn’t have whiplash from 2016? If this was the year of “do it all,” 2017 will be the year of “do it best.”
Platforms are evolving at breakneck speed, leaving publishers to choose their strategic battles and readers with more options than ever. The noise in what’s become a crowded digital space isn’t going to dull, but the audience is learning what to listen to. Publishers need only hear them.
In 2017, we must get back to basics. But that doesn’t mean being basic.
Readers aren’t distracted by bells and whistles. They know what they want, and that’s quality — wherever they consume news. Most readers are platform agnostic — on their phones switching between iMessage, email, Twitter, and Snapchat all day. Why should what they see in Apple News or on a Facebook Instant Article be inferior to what they could experience on a publisher’s site or app?
In digital media, we should always be in beta. But we don’t have to skimp on quality to open the door to creativity. If we take one thing away from this election, it should be that journalism matters. Facts are important. Reporting will be rewarded. And if you can put it all together in a thoughtful, digestible way, readers will respond. They are aching for someone to depend on.
Politics divided the nation in 2016. But journalism will unify us. Those who were duped by the fake news and half-truths that ran rampant won’t be fooled again. They want to be educated. They want to trust. The uptick in subscriptions across many major organizations tells us so. Now it’s on us to deliver. It’s on us to perfect content, experience and product. In 2017, our loyalty must be to the reader.
Coleen O’Lear is editorial director for emerging news products at The Washington Post.
David Weigel A test for online speech
Helen Havlak Chasing mobile search results
Megan H. Chan Cultural reporting goes mainstream
Ariane Bernard Better data about your users
Alexis Lloyd Public trust for private realities
Jim Friedlich A banner year for venture philanthropy
Andrew Haeg The year of listening
Rasmus Kleis Nielsen News after advertising may look like news before advertising
Lee Glendinning A call for great editing
Bill Adair The year of the fact-checking bot
Carla Zanoni Prioritizing emotional health
Kathleen Kingsbury Print as a premium offering
Zizi Papacharissi Distracted journalism looks in the mirror
Hillary Frey Forests need to burn to regrow
Burt Herman Local news gets interesting
Lam Thuy Vo The primary source in the age of mechanical multiplication
Nathalie Malinarich Making it easy
Anita Zielina The sales funnel reaches (and changes) the newsroom
Caitlin Thompson High touch, high value
Nushin Rashidian A rise in high-price, high-value subscriptions
Amy Webb Journalism as a service
Aja Bogdanoff Comments start pulling their weight
Margarita Noriega From pinning tweets to tweeting pins
Cory Haik Navigating power in Trump’s America
Ashley C. Woods Local journalism will fight a new fight
Tracie Powell Building reader relationships
Mathew Ingram The Faustian Facebook dance continues
Jon Slade Trusted news, at a premium
Reyhan Harmanci Bear witness — but then what?
Tanya Cordrey The resurgence of reach
Matt Karolian AI improves publishing
Gabriel Snyder The aberration of 20th-century journalism
Dannagal G. Young The return of the gatekeepers
Emily Goligoski Incorporating audience feedback at scale
Samantha Barry Messaging apps go mainstream
Taylor Lorenz “Selfie journalism” becomes a thing
Erin Millar The bottom falls out of Canadian media
Guy Raz Inspiration and hope will matter more than ever
Swati Sharma Failing diversity is failing journalism
Ken Schwencke Disaggregation and collection
Pablo Boczkowski Fake news and the future of journalism
Steve Henn The next revolution is voice
Andrew Losowsky Building our own communities
Tim Herrera The safe space of service journalism
Sarah Wolozin Virtual reality on the open web
Asma Khalid The year of the newsy podcast
Sue Schardt Objectivity, fairness, balance, and love
Rebekah Monson Journalism is community-as-a-service
Christopher Meighan Unlocking a deeper mobile experience
Alberto Cairo Communicating uncertainty to our readers
Mary Walter-Brown Getting comfortable asking for money
Andy Rossback The year of the user
David Skok What lies beyond paywalls
Nicholas Quah Podcasting’s coming class war
Umbreen Bhatti A sense of journalists’ humanity
Katie Zhu The year of minority media
Olivia Ma The year collaboration beats competition
Molly de Aguiar Philanthropists galvanize around news
Javaun Moradi What can we own?
Dhiya Kuriakose The year of digital detoxing
M. Scott Havens Quality advertising to pair with quality content
Laura Walker Authentic voices, not fake news
Tim Griggs The year we stop taking sides
Errin Haines Chaos or community?
Eric Nuzum Podcasting stratifies into hard layers
Keren Goldshlager Defining a focus, and then saying no
Adam Thomas The coming collaboration across Europe
P. Kim Bui The year journalism teaches again
Sydette Harry Facing journalism’s history
Geetika Rudra Journalism is community
Maria Bustillos “It’s true — I saw it on Facebook”
Peter Sterne A dangerous anti-press mix
Priya Ganapati Mobile websites are ready for reinvention
Amy O'Leary Not just covering communities, reaching them
Andrew Ramsammy Rise of the rebel journalist
Ernst-Jan Pfauth Earn trust by working for (and with) readers
Sara M. Watson There is no neutral interface
Francesco Marconi The year of augmented writing
Carrie Brown We won’t do enough
Ray Soto VR moves from experiments to immersion
Moreno Cruz Osório The year of transparency in Brazilian journalism
Richard Tofel The country doesn’t trust us — but they do believe us
Tressie McMillan Cottom A path through the media’s coming legitimacy crisis
Claire Wardle Verification takes center stage
Juliette De Maeyer and Dominique Trudel A rebirth of populist journalism
Scott Dodd Nonprofits team up for impact
Almar Latour Thanks, #fakenews
Jonathan Hunt Measurement companies get with the times
Rachel Sklar Women are going to get loud
Rachel Schallom Stop flying over the flyover states
Vivian Schiller Tested like never before
Matt Waite The people running the media are the problem
Juan Luis Sánchez Your predictions are our present
Sam Ford The year we talk about our awful metrics
Mario García Virtual reality on mobile leaps forward
S.P. Sullivan Baking transparency into our routines
Jeremy Barr A terrible year for Tiers B through D
Michael Oreskes Reversing the erosion of democracy
AX Mina 2017 is for the attention innovators
Joanne Lipman The year of the drone, really
Amie Ferris-Rotman Вслед за Россией
Emi Kolawole From empathy to community
Mike Ragsdale A smarter information diet
Erin Pettigrew A year of reflection in tech
Ståle Grut The battle for high-quality VR
Kawandeep Virdee Moving deeper than the machine of clicks
Mandy Velez The audience is the source and the story
Dan Gillmor Fix the demand side of news too
Elizabeth Jensen Trust depends on the details
Mira Lowe News literacy, bias, and “Hamilton”
Julia Beizer Building a coherent core identity
Valérie Bélair-Gagnon Truthiness in private spaces
Liz McMillen The year of deep insights
Liz Danzico The triumph of the small
Melody Kramer Radically rethinking design
Ole Reißmann Un-faking the news
Libby Bawcombe Kids board the podcast train
Doris Truong Connecting with diverse perspectives
Rubina Madan Fillion Snapchat grows up
Robert Hernandez History will exclude you, again
Dan Colarusso Let’s make live video we can love
Bill Keller A healthy skepticism about data
Millie Tran International expansion without colonial overtones
Corey Ford The year of the rebelpreneur
Cindy Royal Preparing the digital educator-scholar hybrid
Renée Kaplan Pure reach has reached its limit
Ryan McCarthy Platforms grow up or grow more toxic
Alice Antheaume A new test for French media
Jonathan Stray A boom in responsible conservative media
Mary Meehan Feeling blue in a red state
Sarah Marshall Focusing on the why of the click