Who doesn’t have whiplash from 2016? If this was the year of “do it all,” 2017 will be the year of “do it best.”
Platforms are evolving at breakneck speed, leaving publishers to choose their strategic battles and readers with more options than ever. The noise in what’s become a crowded digital space isn’t going to dull, but the audience is learning what to listen to. Publishers need only hear them.
In 2017, we must get back to basics. But that doesn’t mean being basic.
Readers aren’t distracted by bells and whistles. They know what they want, and that’s quality — wherever they consume news. Most readers are platform agnostic — on their phones switching between iMessage, email, Twitter, and Snapchat all day. Why should what they see in Apple News or on a Facebook Instant Article be inferior to what they could experience on a publisher’s site or app?
In digital media, we should always be in beta. But we don’t have to skimp on quality to open the door to creativity. If we take one thing away from this election, it should be that journalism matters. Facts are important. Reporting will be rewarded. And if you can put it all together in a thoughtful, digestible way, readers will respond. They are aching for someone to depend on.
Politics divided the nation in 2016. But journalism will unify us. Those who were duped by the fake news and half-truths that ran rampant won’t be fooled again. They want to be educated. They want to trust. The uptick in subscriptions across many major organizations tells us so. Now it’s on us to deliver. It’s on us to perfect content, experience and product. In 2017, our loyalty must be to the reader.
Coleen O’Lear is editorial director for emerging news products at The Washington Post.
Juliette De Maeyer and Dominique Trudel A rebirth of populist journalism
Reyhan Harmanci Bear witness — but then what?
Corey Ford The year of the rebelpreneur
Julia Beizer Building a coherent core identity
Alexis Lloyd Public trust for private realities
Emi Kolawole From empathy to community
M. Scott Havens Quality advertising to pair with quality content
Michael Kuntz Trust is the new click
Maria Bustillos “It’s true — I saw it on Facebook”
Erin Pettigrew A year of reflection in tech
Tressie McMillan Cottom A path through the media’s coming legitimacy crisis
Hillary Frey Forests need to burn to regrow
Jeremy Barr A terrible year for Tiers B through D
Rachel Schallom Stop flying over the flyover states
Bill Adair The year of the fact-checking bot
Dhiya Kuriakose The year of digital detoxing
Samantha Barry Messaging apps go mainstream
Dan Colarusso Let’s make live video we can love
Liz McMillen The year of deep insights
Jonathan Hunt Measurement companies get with the times
Libby Bawcombe Kids board the podcast train
Robert Hernandez History will exclude you, again
Errin Haines Chaos or community?
Christopher Meighan Unlocking a deeper mobile experience
Mario García Virtual reality on mobile leaps forward
Mira Lowe News literacy, bias, and “Hamilton”
Ryan McCarthy Platforms grow up or grow more toxic
Mary Walter-Brown Getting comfortable asking for money
Cory Haik Navigating power in Trump’s America
Amy O'Leary Not just covering communities, reaching them
Olivia Ma The year collaboration beats competition
Mandy Velez The audience is the source and the story
Helen Havlak Chasing mobile search results
Dannagal G. Young The return of the gatekeepers
Nathalie Malinarich Making it easy
Matt Karolian AI improves publishing
Ashley C. Woods Local journalism will fight a new fight
Claire Wardle Verification takes center stage
Steve Henn The next revolution is voice
Asma Khalid The year of the newsy podcast
David Skok What lies beyond paywalls
Ole Reißmann Un-faking the news
Eric Nuzum Podcasting stratifies into hard layers
Tanya Cordrey The resurgence of reach
Katie Zhu The year of minority media
Aja Bogdanoff Comments start pulling their weight
Molly de Aguiar Philanthropists galvanize around news
Scott Dodd Nonprofits team up for impact
Andrew Haeg The year of listening
Geetika Rudra Journalism is community
Sara M. Watson There is no neutral interface
Melody Kramer Radically rethinking design
Anita Zielina The sales funnel reaches (and changes) the newsroom
Sarah Wolozin Virtual reality on the open web
Sam Ford The year we talk about our awful metrics
Erin Millar The bottom falls out of Canadian media
Rasmus Kleis Nielsen News after advertising may look like news before advertising
Carrie Brown-Smith We won’t do enough
Ariane Bernard Better data about your users
Peter Sterne A dangerous anti-press mix
Doris Truong Connecting with diverse perspectives
Mike Ragsdale A smarter information diet
Emily Goligoski Incorporating audience feedback at scale
Mathew Ingram The Faustian Facebook dance continues
Jim Friedlich A banner year for venture philanthropy
Valérie Bélair-Gagnon Truthiness in private spaces
Rubina Madan Fillion Snapchat grows up
Vivian Schiller Tested like never before
Ray Soto VR moves from experiments to immersion
Amy Webb Journalism as a service
Elizabeth Jensen Trust depends on the details
Millie Tran International expansion without colonial overtones
Umbreen Bhatti A sense of journalists’ humanity
P. Kim Bui The year journalism teaches again
S.P. Sullivan Baking transparency into our routines
Guy Raz Inspiration and hope will matter more than ever
Michael Oreskes Reversing the erosion of democracy
Lam Thuy Vo The primary source in the age of mechanical multiplication
Javaun Moradi What can we own?
Keren Goldshlager Defining a focus, and then saying no
Rebekah Monson Journalism is community-as-a-service
Caitlin Thompson High touch, high value
Andy Rossback The year of the user
Amie Ferris-Rotman Вслед за Россией
Kathleen Kingsbury Print as a premium offering
Matt Waite The people running the media are the problem
Swati Sharma Failing diversity is failing journalism
Ståle Grut The battle for high-quality VR
Cindy Royal Preparing the digital educator-scholar hybrid
Carla Zanoni Prioritizing emotional health
Tim Griggs The year we stop taking sides
Margarita Noriega From pinning tweets to tweeting pins
Taylor Lorenz “Selfie journalism” becomes a thing
Megan H. Chan Cultural reporting goes mainstream
Laura Walker Authentic voices, not fake news
Priya Ganapati Mobile websites are ready for reinvention
Jonathan Stray A boom in responsible conservative media
David Weigel A test for online speech
Liz Danzico The triumph of the small
Rachel Sklar Women are going to get loud
Alice Antheaume A new test for French media
Pablo Boczkowski Fake news and the future of journalism
Ken Schwencke Disaggregation and collection
Zizi Papacharissi Distracted journalism looks in the mirror
Alberto Cairo Communicating uncertainty to our readers
Sydette Harry Facing journalism’s history
Burt Herman Local news gets interesting
Lee Glendinning A call for great editing
Kawandeep Virdee Moving deeper than the machine of clicks
Dan Gillmor Fix the demand side of news too
Jon Slade Trusted news, at a premium
Richard Tofel The country doesn’t trust us — but they do believe us
Gabriel Snyder The aberration of 20th-century journalism
Nushin Rashidian A rise in high-price, high-value subscriptions
Tracie Powell Building reader relationships
Nicholas Quah Podcasting’s coming class war
Renée Kaplan Pure reach has reached its limit
Andrew Losowsky Building our own communities
Ernst-Jan Pfauth Earn trust by working for (and with) readers
Annemarie Dooling UGC as a path out of the bubble
Bill Keller A healthy skepticism about data
Moreno Cruz Osório The year of transparency in Brazilian journalism
Francesco Marconi The year of augmented writing
David Chavern Fake news gets solved
Juan Luis Sánchez Your predictions are our present
Tim Herrera The safe space of service journalism
Andrea Silenzi Podcasts dive into breaking news analysis
Mary Meehan Feeling blue in a red state
AX Mina 2017 is for the attention innovators
Adam Thomas The coming collaboration across Europe
Andrew Ramsammy Rise of the rebel journalist