20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

We’ll complain about other people living in bubbles while ignoring our own

“We forget that there was a time where good journalism penetrated ideological bubbles. So why doesn’t it now?”

Public opinion on the question of whether President Trump should be impeached has barely budged over the past few months, and many journalists have cited expanding ideological bubbles as the reason. And they’re not wrong.

But we forget that there was a time where good journalism penetrated ideological bubbles. So why doesn’t it now? Because journalism is stuck in its own bubble. And worse, we don’t seem to want to address the thorny question of how we got there or take much of the blame for it.

So why isn’t our work having more impact on public opinion? I think there are five reasons.

We are not trusted. According to a recent RAND report, 41 percent of those polled said they believed news has become less reliable than in the past, with only 15 percent saying news is more reliable now. Gallup reported in the fall that only 41 percent of Americans said they trusted the media, with that number at 15 percent for Republicans. Yes, Donald Trump’s anti-press rhetoric has surely contributed to that decline. But in 2014, only 27 percent of Republicans said they trusted the press — so the larger issue preceded Trump.

Some journalistic traditions haven’t effectively made the transition to a digitally dominated world. The largest one is the distinction between news and editorial content. No journalist should ever again shake their head and exclaim in explanation, “But that’s the opinion page, not the news page!” I’m not sure that distinction was even as clear in print as we thought, but in a disaggregated digital world, it’s become utterly meaningless. Much of the public believes an opinion column Post that attacks a politician is a sign of the publication’s bias. It doesn’t matter if it’s fair; it’s the reality. But reality can be hard to find from inside the bubble.

We’ve done a poor job of communicating with our audience. This must change as we move into a reader revenue–driven world. While industry chatter about local news is almost always focused on its massive financial struggles, Pew found in March that 71 percent of consumers thought local media was doing well financially. That’s because we stink at showing vulnerability and being honest with consumers that we need their support if we’re going to stay alive. It’s time to stop couching layoffs as smart digital reorganizations, and admit what we know: Local media is in really tough shape.

Social media has pulled the curtain back — and it isn’t pretty. Twitter is its own mini journalism bubble. It’s the most partisan of the social platforms, and also the one where journalists are highly over-represented among the user base. What could go wrong there? As it turns out, quite a lot.

We spend too much time patting ourselves on the back. While I agree that what we do as journalists is important to democracy, one of journalism’s core rules has always been: Show me, don’t tell me. Look at this 2018 study from Arizona State and see how much more highly we rate ourselves than our sources or the public does. We need to do a better job of letting our work speak for itself.

When we decide to let our journalism speak louder than individual journalists, when we decide that many of our traditions need revisiting in this new age, and when we open up to the consumers who are increasingly supporting us, the bond will get tighter and the trust will follow. But the bubble’s gotta burst first. And I wish I felt as if the pop was right around the corner. But I don’t.

Jim Brady is the CEO of Spirited Media.

Public opinion on the question of whether President Trump should be impeached has barely budged over the past few months, and many journalists have cited expanding ideological bubbles as the reason. And they’re not wrong.

But we forget that there was a time where good journalism penetrated ideological bubbles. So why doesn’t it now? Because journalism is stuck in its own bubble. And worse, we don’t seem to want to address the thorny question of how we got there or take much of the blame for it.

So why isn’t our work having more impact on public opinion? I think there are five reasons.

We are not trusted. According to a recent RAND report, 41 percent of those polled said they believed news has become less reliable than in the past, with only 15 percent saying news is more reliable now. Gallup reported in the fall that only 41 percent of Americans said they trusted the media, with that number at 15 percent for Republicans. Yes, Donald Trump’s anti-press rhetoric has surely contributed to that decline. But in 2014, only 27 percent of Republicans said they trusted the press — so the larger issue preceded Trump.

Some journalistic traditions haven’t effectively made the transition to a digitally dominated world. The largest one is the distinction between news and editorial content. No journalist should ever again shake their head and exclaim in explanation, “But that’s the opinion page, not the news page!” I’m not sure that distinction was even as clear in print as we thought, but in a disaggregated digital world, it’s become utterly meaningless. Much of the public believes an opinion column Post that attacks a politician is a sign of the publication’s bias. It doesn’t matter if it’s fair; it’s the reality. But reality can be hard to find from inside the bubble.

We’ve done a poor job of communicating with our audience. This must change as we move into a reader revenue–driven world. While industry chatter about local news is almost always focused on its massive financial struggles, Pew found in March that 71 percent of consumers thought local media was doing well financially. That’s because we stink at showing vulnerability and being honest with consumers that we need their support if we’re going to stay alive. It’s time to stop couching layoffs as smart digital reorganizations, and admit what we know: Local media is in really tough shape.

Social media has pulled the curtain back — and it isn’t pretty. Twitter is its own mini journalism bubble. It’s the most partisan of the social platforms, and also the one where journalists are highly over-represented among the user base. What could go wrong there? As it turns out, quite a lot.

We spend too much time patting ourselves on the back. While I agree that what we do as journalists is important to democracy, one of journalism’s core rules has always been: Show me, don’t tell me. Look at this 2018 study from Arizona State and see how much more highly we rate ourselves than our sources or the public does. We need to do a better job of letting our work speak for itself.

When we decide to let our journalism speak louder than individual journalists, when we decide that many of our traditions need revisiting in this new age, and when we open up to the consumers who are increasingly supporting us, the bond will get tighter and the trust will follow. But the bubble’s gotta burst first. And I wish I felt as if the pop was right around the corner. But I don’t.

Jim Brady is the CEO of Spirited Media.

Ernie Smith   The death of the industry fad

Masuma Ahuja   Slower, quieter, more measured and thoughtful

Meredith Artley   Stronger solidarity among news organizations

Irving Washington   Leadership isn’t something you learn on the job

Victor Pickard   We reclaim a public good

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Helen Havlak   Platforms shine a light on original reporting

Don Day   Respect the non-paying audience

Heidi Tworek   The year of positive pushback

Francesco Zaffarano   TikTok without generational prejudice

Joni Deutsch   Podcasting unsilences the silent

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Jake Shapiro   Podcasting gets listener relationship management

Laura E. Davis   Know the context your journalism is operating within

Craig Newmark   Formalizing newsrooms’ battle against disinformation

Mike Caulfield   Native verification tools for the blue checkmark crowd

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Jeff Kofman   Speed through technology

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Monique Judge   The year to organize, unionize, and fight

Brian Moritz   The end of “stick to sports”

Jakob Moll   A slow-moving tech backlash among young people

Cristina Kim   Public media stops trying to serve “everybody”

Peter Bale   Lies get further normalized

Heather Bryant   Some kinds of journalism aren’t worth saving

Pablo Boczkowski   The day after November 4

Fiona Spruill   The climate crisis gets the coverage it deserves

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Knight Foundation   Five generations of journalists, learning from each other

Ståle Grut   OSINT journalism goes mainstream

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

Jasmine McNealy   A call for context

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Nikki Usher   All systems down

Joanne McNeil   A return to blogs (finally? sort of?)

Sarah Alvarez   I’m ready for post-news

Millie Tran   Wicked

Joe Amditis   Collaborative journalism takes its rightful place at the table

Imaeyen Ibanga   Let’s take it slow

Jeremy Olshan   All journalism should be service journalism

Catalina Albeanu   Rebuilding journalism, together

Rick Berke   Incoming fire from both left and right

Sara K. Baranowski   A big year for little newspapers

Annie Rudd   The expanded ambiguity of the news photograph

Barbara Gray   Join local libraries on the frontlines of civic engagement

Julia B. Chan   We 👏 take 👏 breaks 👏

Mira Lowe   The year of student-powered journalism

Alexandra Borchardt   Get out of the office and talk to people

Colleen Shalby   Journalists become media literacy teachers

A.J. Bauer   A fork in the road for conservative media

Felix Salmon   Spotify launches a news channel

Nico Gendron   Make better products if you want to reach Gen Z

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Richard Tofel   A constraint of the reader-revenue model emerges

Tamar Charney   From broadcast to bespoke

Matthew Pressman   News consumers divide into haves and have-nots

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

Rachel Schallom   The value of push alerts goes beyond open rates

Sarah Schmalbach   Journalist, quantify thyself

Alice Antheaume   Trade “politics” for “power”

Simon Galperin   Journalism becomes more democratic

Josh Schwartz   Publishers move beyond the metered paywall

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Beena Raghavendran   The year of the local engagement reporter

Seth C. Lewis   20 questions for 2020

Candis Callison   Taking a cue from Indigenous journalists on climate change

Nathalie Malinarich   Betting on loyalty

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

S. Mitra Kalita   The race to 2021

Cory Haik   We’re already consuming the future of news — now we have to produce it

Ben Werdmuller   Use the tools of journalism to save it

John Keefe   Journalism gets hacked

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Nicholas Jackson   What’s left of local gets comfortable with reader support

John Garrett   It’s the best time in a century to start a local news organization

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

Bill Grueskin   Our ethics codes get an overhaul

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Zizi Papacharissi   A president leads, the press follows, reality fades

Tanya Cordrey   Saying no to more good ideas

Eric Nuzum   Podcasting finally creates another mega-hit show

Sarah Stonbely   More people start caring about news inequality

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Greg Emerson   News apps fall further behind

Whitney Phillips   A time to question core beliefs

Tonya Mosley   The neutrality vs. objectivity game ends

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Carrie Brown-Smith   Engaged journalism: It’s finally happening

AX Mina   The Forum we wanted, the forum we got

Lauren Duca   The rise of the journalistic influencer

Mariana Moura Santos   The future of journalism is collaborative

Doris Truong   The year of radical salary transparency

Rasmus Kleis Nielsen   The business we want, not the business we had

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Brenda P. Salinas   Treating MP3 files like text

Stefanie Murray   Charitable giving goes collaborative

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Elizabeth Dunbar   Frank talk, and then action

Sarah Marshall   The year to learn about news moments

Dan Shanoff   Sports media enters the Bronny era

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

J. Siguru Wahutu   Western journalists, learn from your African peers

Logan Jaffe   You don’t need fancy tools to listen

Adam Thomas   The silver bullet

Sue Robinson   Campaign coverage as test bed for engagement experiments

Marie Gilot   This is fine

Meg Marco   Everything happens somewhere

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Talia Stroud   The work of reconnecting starts November 4

Monica Drake   A renewed focus on misinformation

Nushin Rashidian   Are platforms a bridge or a lifeline?

Kerri Hoffman   Opening closed systems

Sonali Prasad   Climate change storytelling gets multidimensional

Emily Withrow   The year we kill the news article

Steve Henn   The dawning audio web

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Jennifer Brandel   A love letter from the year 2073

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

Cindy Royal   Prepare media students for skills, not job titles

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Carl Bialik   Journalists will try running the whole shop

Alana Levinson   Brand-backed media gets another look

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women

Geneva Overholser   Death to bothsidesism

Kathleen Searles   Pay more attention to attention

Anthony Nadler   Clash of Clans: Election Edition

M. Scott Havens   First-party data becomes media’s most important currency

Jonas Kaiser   Russian bots are just today’s slacktivists

Mario García   Think small (screen)

Kristen Muller   The year we operationalize community engagement