20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

Publishers move beyond the metered paywall

“While meters assume that each story’s contribution toward a user’s eventual subscription is in some sense the same, freemium and dynamic models let us think about how each story can best contribute to the business.”

As U.S. publishers have sought to grow their reader revenue, their metered paywalls have tightened considerably — from many allowing 10 or more articles per month several years ago to an average of five today. This change has largely been successful for publishers; a tighter paywall means more readers being asked to pay, and more readers being asked to pay in turn leads to an increased rate of subscriptions.

But we’ve reached the end of that trend. With many meters already at 5 or less, access simply can’t be tightened much more without turning away visitors who are essentially new to our sites and drastically decreasing traffic and ad revenues. Nor would it be wise to tighten access further: Subscription is an act of loyalty, and readers need some way of developing that loyalty and affinity for a publication before they’re likely to pay.

With that in mind, I predict a shift in how U.S. publishers implement their paywalls, with many beginning to operate a freemium-style model (already common in Europe) and others beginning to experiment with dynamic models that ask different readers to pay at different points in their journey. There are already examples: Gannett has experimented with certain content being for subscribers only, Business Insider has launched BI Prime, and even sites like ESPN have gated off certain types of content for subscribers only.

There’s a lot to be excited for in this shift. While meters assume that each story’s contribution toward a user’s eventual subscription is in some sense the same, freemium and dynamic models let us think about how each story can best contribute to the business — bringing in new readers, driving engagement, driving subscriptions, or deepening engagement among subscribers. This opens up new challenges across the board, from editorial to product to data science, and it’ll be a fascinating year as publishers experiment and adapt in order to align their model to their users’ behaviors.

As U.S. publishers have sought to grow their reader revenue, their metered paywalls have tightened considerably — from many allowing 10 or more articles per month several years ago to an average of five today. This change has largely been successful for publishers; a tighter paywall means more readers being asked to pay, and more readers being asked to pay in turn leads to an increased rate of subscriptions.

But we’ve reached the end of that trend. With many meters already at 5 or less, access simply can’t be tightened much more without turning away visitors who are essentially new to our sites and drastically decreasing traffic and ad revenues. Nor would it be wise to tighten access further: Subscription is an act of loyalty, and readers need some way of developing that loyalty and affinity for a publication before they’re likely to pay.

With that in mind, I predict a shift in how U.S. publishers implement their paywalls, with many beginning to operate a freemium-style model (already common in Europe) and others beginning to experiment with dynamic models that ask different readers to pay at different points in their journey. There are already examples: Gannett has experimented with certain content being for subscribers only, Business Insider has launched BI Prime, and even sites like ESPN have gated off certain types of content for subscribers only.

There’s a lot to be excited for in this shift. While meters assume that each story’s contribution toward a user’s eventual subscription is in some sense the same, freemium and dynamic models let us think about how each story can best contribute to the business — bringing in new readers, driving engagement, driving subscriptions, or deepening engagement among subscribers. This opens up new challenges across the board, from editorial to product to data science, and it’ll be a fascinating year as publishers experiment and adapt in order to align their model to their users’ behaviors.

Steve Henn   The dawning audio web

Meg Marco   Everything happens somewhere

Kerri Hoffman   Opening closed systems

Jake Shapiro   Podcasting gets listener relationship management

Victor Pickard   We reclaim a public good

Ben Werdmuller   Use the tools of journalism to save it

Brenda P. Salinas   Treating MP3 files like text

Eric Nuzum   Podcasting finally creates another mega-hit show

Monica Drake   A renewed focus on misinformation

Joanne McNeil   A return to blogs (finally? sort of?)

Fiona Spruill   The climate crisis gets the coverage it deserves

Sarah Alvarez   I’m ready for post-news

Simon Galperin   Journalism becomes more democratic

Helen Havlak   Platforms shine a light on original reporting

Matthew Pressman   News consumers divide into haves and have-nots

Don Day   Respect the non-paying audience

Craig Newmark   Formalizing newsrooms’ battle against disinformation

Joe Amditis   Collaborative journalism takes its rightful place at the table

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Tamar Charney   From broadcast to bespoke

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Pablo Boczkowski   The day after November 4

S. Mitra Kalita   The race to 2021

Nathalie Malinarich   Betting on loyalty

Tonya Mosley   The neutrality vs. objectivity game ends

Joni Deutsch   Podcasting unsilences the silent

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

Doris Truong   The year of radical salary transparency

Peter Bale   Lies get further normalized

Colleen Shalby   Journalists become media literacy teachers

Francesco Zaffarano   TikTok without generational prejudice

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Tanya Cordrey   Saying no to more good ideas

Emily Withrow   The year we kill the news article

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Julia B. Chan   We 👏 take 👏 breaks 👏

Talia Stroud   The work of reconnecting starts November 4

AX Mina   The Forum we wanted, the forum we got

Sarah Schmalbach   Journalist, quantify thyself

Nicholas Jackson   What’s left of local gets comfortable with reader support

Masuma Ahuja   Slower, quieter, more measured and thoughtful

Brian Moritz   The end of “stick to sports”

Mario García   Think small (screen)

Beena Raghavendran   The year of the local engagement reporter

Zizi Papacharissi   A president leads, the press follows, reality fades

Seth C. Lewis   20 questions for 2020

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

Cory Haik   We’re already consuming the future of news — now we have to produce it

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Ernie Smith   The death of the industry fad

Ståle Grut   OSINT journalism goes mainstream

Barbara Gray   Join local libraries on the frontlines of civic engagement

Kathleen Searles   Pay more attention to attention

Jasmine McNealy   A call for context

Alice Antheaume   Trade “politics” for “power”

Jonas Kaiser   Russian bots are just today’s slacktivists

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Cristina Kim   Public media stops trying to serve “everybody”

Monique Judge   The year to organize, unionize, and fight

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

Jeff Kofman   Speed through technology

Geneva Overholser   Death to bothsidesism

Alana Levinson   Brand-backed media gets another look

Sonali Prasad   Climate change storytelling gets multidimensional

Sarah Stonbely   More people start caring about news inequality

Jakob Moll   A slow-moving tech backlash among young people

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Bill Grueskin   Our ethics codes get an overhaul

Marie Gilot   This is fine

Rasmus Kleis Nielsen   The business we want, not the business we had

Sue Robinson   Campaign coverage as test bed for engagement experiments

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Whitney Phillips   A time to question core beliefs

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Heather Bryant   Some kinds of journalism aren’t worth saving

Annie Rudd   The expanded ambiguity of the news photograph

Meredith Artley   Stronger solidarity among news organizations

Adam Thomas   The silver bullet

Stefanie Murray   Charitable giving goes collaborative

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Nikki Usher   All systems down

Logan Jaffe   You don’t need fancy tools to listen

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Alexandra Borchardt   Get out of the office and talk to people

A.J. Bauer   A fork in the road for conservative media

Mira Lowe   The year of student-powered journalism

Cindy Royal   Prepare media students for skills, not job titles

Carl Bialik   Journalists will try running the whole shop

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Kristen Muller   The year we operationalize community engagement

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Catalina Albeanu   Rebuilding journalism, together

Sara K. Baranowski   A big year for little newspapers

Rick Berke   Incoming fire from both left and right

J. Siguru Wahutu   Western journalists, learn from your African peers

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Lauren Duca   The rise of the journalistic influencer

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Imaeyen Ibanga   Let’s take it slow

Jennifer Brandel   A love letter from the year 2073

Millie Tran   Wicked

John Keefe   Journalism gets hacked

Elizabeth Dunbar   Frank talk, and then action

Heidi Tworek   The year of positive pushback

Jeremy Olshan   All journalism should be service journalism

Rachel Schallom   The value of push alerts goes beyond open rates

Mariana Moura Santos   The future of journalism is collaborative

Laura E. Davis   Know the context your journalism is operating within

Dan Shanoff   Sports media enters the Bronny era

Richard Tofel   A constraint of the reader-revenue model emerges

Josh Schwartz   Publishers move beyond the metered paywall

Irving Washington   Leadership isn’t something you learn on the job

Knight Foundation   Five generations of journalists, learning from each other

Felix Salmon   Spotify launches a news channel

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Carrie Brown-Smith   Engaged journalism: It’s finally happening

M. Scott Havens   First-party data becomes media’s most important currency

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

Sarah Marshall   The year to learn about news moments

Mike Caulfield   Native verification tools for the blue checkmark crowd

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

Greg Emerson   News apps fall further behind

Anthony Nadler   Clash of Clans: Election Edition

Nushin Rashidian   Are platforms a bridge or a lifeline?

Nico Gendron   Make better products if you want to reach Gen Z

Candis Callison   Taking a cue from Indigenous journalists on climate change

John Garrett   It’s the best time in a century to start a local news organization