20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

Campaign coverage as test bed for engagement experiments

“Get ready to answer your door not only to campaigns’ canvassers but also to a local or regional reporter — especially if you live in a rural area or are a member of a marginalized community.”

In 2019, media trust projects and engagement initiatives continued to proliferate across the world’s newsrooms, especially here in the United States as we approach the 2020 presidential election. New nonprofit newsrooms are emerging every month, such as the new Oakland newsroom from Berkeleyside. The for-profit engagement consultant firm Hearken is thriving, expanding in Europe and growing revenues by 40 percent, according to the co-founder and CEO Jennifer Brandel.

I see these trends continuing, and as a result, I predict we’ll see a different kind of primary and election coverage than in previous election cycles. Horserace coverage will still be the bread-and-butter of certain national outlets such as CNN and Fox — but at the local and mid-sized outlet level, engagement will be the name of the game.

Get ready to answer your door not only to campaigns’ canvassers but also to a local or regional reporter — especially if you live in a rural area or are a member of a marginalized community. Newsrooms of any size looking for support in this work should check out the free Citizens Agenda, a step-by-step guide for a different kind of election coverage driven by “regular people” (as we say in the newsroom) as part of a partnership between Hearken, Jay Rosen’s Membership Puzzle Project, and Joy Mayer’s Trusting News project.

My concrete predictions:

  • In the short term: Journalists will try things on engagement and fail — with the failure offering a dangerous opportunity for reporters and editors to give up on engagement work. (“Well, we tried it, and it didn’t work.”) But these experiments will also result in a wave of revisions to fundamental ways of reporting going forward — ones that value relationship building with audience members and that give up some control over story generation.
  • In the medium term: Engagement-centric startups will multiply, only to fade out within 3 to 5 years as funding for such initiatives wanes. But new ones, with new financial models, will take their place. Journalism schools need to make teachings engagement skills core to their offerings if they haven’t already (and many have not). Those that don’t will see declining enrollment. Many commercial news outlets will transform into nonprofits, following The Salt Lake Tribune’s lead as they look for ways to survive.
  • In the long term: The concept of “success” for journalism endeavors will change, and with it the scaffolding of the media landscape. “Sustainability” becomes less valued — or at least no longer expected — as news audiences adjust to uneven coverage, laser in on one or two sources of news, and give more money out of pocket to local newsrooms or nonprofit outlets. Journalists will run around throwing spaghetti projects on the wall and seeing what sticks (though not always giving it enough time to). New information actors, both professional and amateur, will appear and disappear — and appear again — throughout the media ecosystem, getting absorbed into existing operations and changing information streams.

Sue Robinson is the Helen Firstbrook Franklin Professor of Journalism at the University of Wisconsin.

In 2019, media trust projects and engagement initiatives continued to proliferate across the world’s newsrooms, especially here in the United States as we approach the 2020 presidential election. New nonprofit newsrooms are emerging every month, such as the new Oakland newsroom from Berkeleyside. The for-profit engagement consultant firm Hearken is thriving, expanding in Europe and growing revenues by 40 percent, according to the co-founder and CEO Jennifer Brandel.

I see these trends continuing, and as a result, I predict we’ll see a different kind of primary and election coverage than in previous election cycles. Horserace coverage will still be the bread-and-butter of certain national outlets such as CNN and Fox — but at the local and mid-sized outlet level, engagement will be the name of the game.

Get ready to answer your door not only to campaigns’ canvassers but also to a local or regional reporter — especially if you live in a rural area or are a member of a marginalized community. Newsrooms of any size looking for support in this work should check out the free Citizens Agenda, a step-by-step guide for a different kind of election coverage driven by “regular people” (as we say in the newsroom) as part of a partnership between Hearken, Jay Rosen’s Membership Puzzle Project, and Joy Mayer’s Trusting News project.

My concrete predictions:

  • In the short term: Journalists will try things on engagement and fail — with the failure offering a dangerous opportunity for reporters and editors to give up on engagement work. (“Well, we tried it, and it didn’t work.”) But these experiments will also result in a wave of revisions to fundamental ways of reporting going forward — ones that value relationship building with audience members and that give up some control over story generation.
  • In the medium term: Engagement-centric startups will multiply, only to fade out within 3 to 5 years as funding for such initiatives wanes. But new ones, with new financial models, will take their place. Journalism schools need to make teachings engagement skills core to their offerings if they haven’t already (and many have not). Those that don’t will see declining enrollment. Many commercial news outlets will transform into nonprofits, following The Salt Lake Tribune’s lead as they look for ways to survive.
  • In the long term: The concept of “success” for journalism endeavors will change, and with it the scaffolding of the media landscape. “Sustainability” becomes less valued — or at least no longer expected — as news audiences adjust to uneven coverage, laser in on one or two sources of news, and give more money out of pocket to local newsrooms or nonprofit outlets. Journalists will run around throwing spaghetti projects on the wall and seeing what sticks (though not always giving it enough time to). New information actors, both professional and amateur, will appear and disappear — and appear again — throughout the media ecosystem, getting absorbed into existing operations and changing information streams.

Sue Robinson is the Helen Firstbrook Franklin Professor of Journalism at the University of Wisconsin.

Monique Judge   The year to organize, unionize, and fight

Sarah Stonbely   More people start caring about news inequality

Cory Haik   We’re already consuming the future of news — now we have to produce it

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Ståle Grut   OSINT journalism goes mainstream

A.J. Bauer   A fork in the road for conservative media

Rasmus Kleis Nielsen   The business we want, not the business we had

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Elizabeth Dunbar   Frank talk, and then action

Alana Levinson   Brand-backed media gets another look

Dan Shanoff   Sports media enters the Bronny era

Jonas Kaiser   Russian bots are just today’s slacktivists

Sarah Alvarez   I’m ready for post-news

Nathalie Malinarich   Betting on loyalty

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Eric Nuzum   Podcasting finally creates another mega-hit show

Ernie Smith   The death of the industry fad

Carl Bialik   Journalists will try running the whole shop

Heidi Tworek   The year of positive pushback

Logan Jaffe   You don’t need fancy tools to listen

Mike Caulfield   Native verification tools for the blue checkmark crowd

Kerri Hoffman   Opening closed systems

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Joanne McNeil   A return to blogs (finally? sort of?)

AX Mina   The Forum we wanted, the forum we got

Geneva Overholser   Death to bothsidesism

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Victor Pickard   We reclaim a public good

Sarah Schmalbach   Journalist, quantify thyself

Anthony Nadler   Clash of Clans: Election Edition

Greg Emerson   News apps fall further behind

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Millie Tran   Wicked

John Keefe   Journalism gets hacked

Jennifer Brandel   A love letter from the year 2073

Fiona Spruill   The climate crisis gets the coverage it deserves

Zizi Papacharissi   A president leads, the press follows, reality fades

Doris Truong   The year of radical salary transparency

Stefanie Murray   Charitable giving goes collaborative

Irving Washington   Leadership isn’t something you learn on the job

Bill Grueskin   Our ethics codes get an overhaul

Mariana Moura Santos   The future of journalism is collaborative

Jeff Kofman   Speed through technology

Nushin Rashidian   Are platforms a bridge or a lifeline?

S. Mitra Kalita   The race to 2021

Meredith Artley   Stronger solidarity among news organizations

Sonali Prasad   Climate change storytelling gets multidimensional

Tamar Charney   From broadcast to bespoke

Matthew Pressman   News consumers divide into haves and have-nots

Catalina Albeanu   Rebuilding journalism, together

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Candis Callison   Taking a cue from Indigenous journalists on climate change

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

Steve Henn   The dawning audio web

Nicholas Jackson   What’s left of local gets comfortable with reader support

Marie Gilot   This is fine

John Garrett   It’s the best time in a century to start a local news organization

Jeremy Olshan   All journalism should be service journalism

Tonya Mosley   The neutrality vs. objectivity game ends

Sarah Marshall   The year to learn about news moments

Heather Bryant   Some kinds of journalism aren’t worth saving

Pablo Boczkowski   The day after November 4

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Masuma Ahuja   Slower, quieter, more measured and thoughtful

Rick Berke   Incoming fire from both left and right

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Adam Thomas   The silver bullet

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Don Day   Respect the non-paying audience

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Nico Gendron   Make better products if you want to reach Gen Z

Sara K. Baranowski   A big year for little newspapers

Julia B. Chan   We 👏 take 👏 breaks 👏

Tanya Cordrey   Saying no to more good ideas

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

Cindy Royal   Prepare media students for skills, not job titles

Seth C. Lewis   20 questions for 2020

Jasmine McNealy   A call for context

Meg Marco   Everything happens somewhere

Monica Drake   A renewed focus on misinformation

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Alexandra Borchardt   Get out of the office and talk to people

J. Siguru Wahutu   Western journalists, learn from your African peers

Kristen Muller   The year we operationalize community engagement

Kathleen Searles   Pay more attention to attention

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

Mira Lowe   The year of student-powered journalism

Cristina Kim   Public media stops trying to serve “everybody”

Alice Antheaume   Trade “politics” for “power”

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Helen Havlak   Platforms shine a light on original reporting

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Knight Foundation   Five generations of journalists, learning from each other

Joni Deutsch   Podcasting unsilences the silent

Simon Galperin   Journalism becomes more democratic

Barbara Gray   Join local libraries on the frontlines of civic engagement

Talia Stroud   The work of reconnecting starts November 4

Annie Rudd   The expanded ambiguity of the news photograph

Brenda P. Salinas   Treating MP3 files like text

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Josh Schwartz   Publishers move beyond the metered paywall

Ben Werdmuller   Use the tools of journalism to save it

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

M. Scott Havens   First-party data becomes media’s most important currency

Jakob Moll   A slow-moving tech backlash among young people

Nikki Usher   All systems down

Rachel Schallom   The value of push alerts goes beyond open rates

Whitney Phillips   A time to question core beliefs

Laura E. Davis   Know the context your journalism is operating within

Colleen Shalby   Journalists become media literacy teachers

Carrie Brown-Smith   Engaged journalism: It’s finally happening

Emily Withrow   The year we kill the news article

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

Imaeyen Ibanga   Let’s take it slow

Jake Shapiro   Podcasting gets listener relationship management

Peter Bale   Lies get further normalized

Richard Tofel   A constraint of the reader-revenue model emerges

Beena Raghavendran   The year of the local engagement reporter

Joe Amditis   Collaborative journalism takes its rightful place at the table

Sue Robinson   Campaign coverage as test bed for engagement experiments

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Brian Moritz   The end of “stick to sports”

Lauren Duca   The rise of the journalistic influencer

Mario García   Think small (screen)

Felix Salmon   Spotify launches a news channel

Francesco Zaffarano   TikTok without generational prejudice

Craig Newmark   Formalizing newsrooms’ battle against disinformation