The year we rebuild the infrastructure of truth

“Truth is more than a collection of facts; it’s a mechanism for belonging.”

The past few years have been tough for journalists. Trained to report objectively on the truth, they have been forced to also defend it.

Defending the truth has never been primarily the job of journalists. Every society has its own mechanisms for establishing, reproducing, and accepting its own truths. This is how societies form, organize, and co-exist — around shared understandings of what truth is. Truth is more than a collection of facts; it’s a mechanism for belonging.

We affirm our sense of belonging when the societies we live in reinforce our understanding of truth. We become polarized when this understanding of truth is not shared by all who make up a society. We then fall back into what social scientists call in and out groups to affirm our identity. In plain terms, we find comfort in “us vs. them” ways of understanding the world.

Science is equipped to find, understand, and defend the truth. Scientists are taught to check their own bias in researching the truth. When there are many different truths to be shared and researched, scientists have methods of identifying what they all mean. This is what science does. Science is trained to defend the truth.

Journalists, by contrast, are trained to find the truth. Scientists need the help of journalists to tell truths to the general public. When the link between journalism and science is broken, trust in a society’s truth-telling mechanisms is broken.

The past few years have put journalists in the awkward position of defending truths long articulated by science. It’s not a fair position to be in. But it’s also not an unusual position for journalists to be in. At least, it’s not as unusual as we may think.

In authoritarian regimes, leaders have a habit of distorting facts to support their regime. More importantly, autocratic figures have a tradition of using rhetoric to advance their narrative of power. Those of us who grew up in dictatorial regimes are familiar with this strategy. But personal experience isn’t the only qualifier for relating with these experiences. A cursory look at history is enough to let people familiarize themselves with these tendencies.

What do journalists do in these cases? They unite. They work together. They support each other. They organize into resistance cultures.

Did journalists in the U.S. do so in the past few years? To the extent that they could, they tried. Still, many editorial decisions are made at high levels of media organizations. Media conglomerates that thrive on the market logics of capitalism cannot change their tune that easily. Shifts in course must have a connection to profit-making mechanisms. If not, the power of the fourth estate crumbles. (Also, people don’t get paid.)

The next few years will undoubtedly be met with massive efforts to rebuild the infrastructure of truth in the U.S. This will happen; it is a natural and inevitable reaction. Fake news will not dominate our infoscapes forever. It won’t go away completely, but it will become more marginal, because there’s been a change in the leaders we have elected to power.

But a simple repair to the infrastructure of truth won’t be enough to do the trick. We must work together to make the infrastructure of truth less vulnerable. Here are some things we can do to create a sustainable infrastructure of truth:

  1. Make room for science. Journalists, editors, and decision makers must involve scientists in their processes of storytelling. Granted, putting commentators and self-proclaimed analysts on air can make for more dramatic news and might increase ratings for a short while. But it drives away audiences in the long term. To this end, scientists must learn to tell better stories about their findings. To make their research more relatable. And journalists must find ways to tell interesting stories with less drama and more science.
  2. Let social media be. They are places for conversation. They are not places for journalism, nor are they places for truth-telling. Don’t assign something you heard on social media greater weight than something you overheard in your neighborhood bar, at your local coffee shop, or from your next-door neighbor. As anthropologist and recent MacArthur genius grant recipient Mary Gray reminds us, we should put social media in their place. Don’t turn them into things they were never designed to be.
  3. Understand objectivity. There’s a misconception that objectivity is about telling “both sides” of the story. Not so. First, there are more than two sides to just about everything. And sometimes, there is only one.

    Second, objectivity is about covering all important sides in order to tell the most accurate story. It’s about telling a story with the proper context. Some sides of a story may be biased; other sides may be inaccurate. And some may be true but still need to be processed from a certain point of view; we may need, for instance, to put ourselves in the other person’s shoes in order to understand their view on reality.

    In science, we often assign weights to statistical analyses to attain objectivity. Objectivity is not about devoting equal time to all viewpoints. It is about studying the context to assign proper weight to each part of the story.

    Think of truth as a puzzle. Not all pieces of the puzzle have equal size or occupy center stage, but somehow they all fit in. Some pieces don’t belong in the center, or as journalism professor Jay Rosen argues, if a narrative is false or inaccurate, it needs to be weighed differently or de-centered. That’s how the story comes together.

Five years ago, I embarked on a new project. I traveled the world and had conversations with random strangers about democracy and what might make it better. Rebuilding the infrastructure of truth is about better democracy, after all. This resulted in 100 interviews with citizens from 30 countries around the world, relayed in After Democracy: Imagining our Political Future.

As I debriefed my conversational companions post-interview, they all, without fail, asked: “What did other people say? Similar or different things from what I said?”

“They said the same things,” I’d respond, “but they used different words.”

I’m an optimist at heart and I do believe that we all share the same truth. We just use different words to articulate it, and words matter. Let’s build an infrastructure that is better at turning those words into the true stories that connect us.

Zizi Papacharissi is a professor of communication and political science at the University of Illinois–Chicago.

The past few years have been tough for journalists. Trained to report objectively on the truth, they have been forced to also defend it.

Defending the truth has never been primarily the job of journalists. Every society has its own mechanisms for establishing, reproducing, and accepting its own truths. This is how societies form, organize, and co-exist — around shared understandings of what truth is. Truth is more than a collection of facts; it’s a mechanism for belonging.

We affirm our sense of belonging when the societies we live in reinforce our understanding of truth. We become polarized when this understanding of truth is not shared by all who make up a society. We then fall back into what social scientists call in and out groups to affirm our identity. In plain terms, we find comfort in “us vs. them” ways of understanding the world.

Science is equipped to find, understand, and defend the truth. Scientists are taught to check their own bias in researching the truth. When there are many different truths to be shared and researched, scientists have methods of identifying what they all mean. This is what science does. Science is trained to defend the truth.

Journalists, by contrast, are trained to find the truth. Scientists need the help of journalists to tell truths to the general public. When the link between journalism and science is broken, trust in a society’s truth-telling mechanisms is broken.

The past few years have put journalists in the awkward position of defending truths long articulated by science. It’s not a fair position to be in. But it’s also not an unusual position for journalists to be in. At least, it’s not as unusual as we may think.

In authoritarian regimes, leaders have a habit of distorting facts to support their regime. More importantly, autocratic figures have a tradition of using rhetoric to advance their narrative of power. Those of us who grew up in dictatorial regimes are familiar with this strategy. But personal experience isn’t the only qualifier for relating with these experiences. A cursory look at history is enough to let people familiarize themselves with these tendencies.

What do journalists do in these cases? They unite. They work together. They support each other. They organize into resistance cultures.

Did journalists in the U.S. do so in the past few years? To the extent that they could, they tried. Still, many editorial decisions are made at high levels of media organizations. Media conglomerates that thrive on the market logics of capitalism cannot change their tune that easily. Shifts in course must have a connection to profit-making mechanisms. If not, the power of the fourth estate crumbles. (Also, people don’t get paid.)

The next few years will undoubtedly be met with massive efforts to rebuild the infrastructure of truth in the U.S. This will happen; it is a natural and inevitable reaction. Fake news will not dominate our infoscapes forever. It won’t go away completely, but it will become more marginal, because there’s been a change in the leaders we have elected to power.

But a simple repair to the infrastructure of truth won’t be enough to do the trick. We must work together to make the infrastructure of truth less vulnerable. Here are some things we can do to create a sustainable infrastructure of truth:

  1. Make room for science. Journalists, editors, and decision makers must involve scientists in their processes of storytelling. Granted, putting commentators and self-proclaimed analysts on air can make for more dramatic news and might increase ratings for a short while. But it drives away audiences in the long term. To this end, scientists must learn to tell better stories about their findings. To make their research more relatable. And journalists must find ways to tell interesting stories with less drama and more science.
  2. Let social media be. They are places for conversation. They are not places for journalism, nor are they places for truth-telling. Don’t assign something you heard on social media greater weight than something you overheard in your neighborhood bar, at your local coffee shop, or from your next-door neighbor. As anthropologist and recent MacArthur genius grant recipient Mary Gray reminds us, we should put social media in their place. Don’t turn them into things they were never designed to be.
  3. Understand objectivity. There’s a misconception that objectivity is about telling “both sides” of the story. Not so. First, there are more than two sides to just about everything. And sometimes, there is only one.

    Second, objectivity is about covering all important sides in order to tell the most accurate story. It’s about telling a story with the proper context. Some sides of a story may be biased; other sides may be inaccurate. And some may be true but still need to be processed from a certain point of view; we may need, for instance, to put ourselves in the other person’s shoes in order to understand their view on reality.

    In science, we often assign weights to statistical analyses to attain objectivity. Objectivity is not about devoting equal time to all viewpoints. It is about studying the context to assign proper weight to each part of the story.

    Think of truth as a puzzle. Not all pieces of the puzzle have equal size or occupy center stage, but somehow they all fit in. Some pieces don’t belong in the center, or as journalism professor Jay Rosen argues, if a narrative is false or inaccurate, it needs to be weighed differently or de-centered. That’s how the story comes together.

Five years ago, I embarked on a new project. I traveled the world and had conversations with random strangers about democracy and what might make it better. Rebuilding the infrastructure of truth is about better democracy, after all. This resulted in 100 interviews with citizens from 30 countries around the world, relayed in After Democracy: Imagining our Political Future.

As I debriefed my conversational companions post-interview, they all, without fail, asked: “What did other people say? Similar or different things from what I said?”

“They said the same things,” I’d respond, “but they used different words.”

I’m an optimist at heart and I do believe that we all share the same truth. We just use different words to articulate it, and words matter. Let’s build an infrastructure that is better at turning those words into the true stories that connect us.

Zizi Papacharissi is a professor of communication and political science at the University of Illinois–Chicago.

Imaeyen Ibanga   Journalism gets unmasked

Megan McCarthy   Readers embrace a low-information diet

Cindy Royal   J-school grads maintain their optimism and adaptability

Rishad Patel   From direct-to-consumer to direct-to-believers

Matt DeRienzo   Citizen truth brigades steer us back toward reality

Janet Haven and Sam Hinds   Is this an AI newsroom?

Sumi Aggarwal   News literacy programs aren’t child’s play

Bo Hee Kim   Newsrooms create an intentional and collaborative culture

Chase Davis   The year we look beyond The Story

Zizi Papacharissi   The year we rebuild the infrastructure of truth

Jody Brannon   People won’t renew

Richard Tofel   Less on politics, more on how government works (or doesn’t)

Marie Shanahan   Journalism schools stop perpetuating the status quo

Nisha Chittal   The year we stop pivoting

Zainab Khan   From understanding to feeling

Nico Gendron   Ask your readers to help build your products

Ernie Smith   Entrepreneurship on rails

Tim Carmody   Spotify will make big waves in video

Jim Friedlich   A newspaper renaissance reached by stopping the presses

María Sánchez Díez   Traffic will plummet — and it’ll be ok

Tonya Mosley   True equity means ownership

Natalie Meade   Journalism enters rehab

Benjamin Toff   Beltway reporting gets normal again, for better and for worse

Mike Ananny   Toward better tech journalism

Burt Herman   Journalists build post-Facebook digital communities

Garance Franke-Ruta   Rebundling content, rebuilding connections

Colleen Shalby   The definition of good journalism shifts

M. Scott Havens   Traditional pay TV will embrace the disruption

Hossein Derakhshan   Mass personalization of truth

Cherian George   Enter the lamb warriors

Nonny de la Pena   News reaches the third dimension

Renée Kaplan   Falling in love with your subscription

Ryan Kellett   The bundle gets bundled

Aaron Foley   Diversity gains haven’t shown up in local news

Sonali Prasad   Making disaster journalism that cuts through the noise

Logan Jaffe   History as a reporting tool

Don Day   Business first, journalism second

Joni Deutsch   Local arts and music make journalism more joyous

Francesca Tripodi   Don’t expect breaking up Google and Facebook to solve our information woes

Stefanie Murray and Anthony Advincula   Expect to see more translations and non-English content

Jeremy Gilbert   Human-centered journalism

Sam Ford   We’ll find better ways to archive our work

Talmon Joseph Smith   The media rejects deficit hawkery

Andrew Donohue   The rise of the democracy beat

Francesco Zaffarano   The year we ask the audience what it needs

Astead W. Herndon   The Trump-sized window of the media caring about race closes again

Kawandeep Virdee   Goodbye, doomscroll

Matt Skibinski   Misinformation won’t stop unless we stop it

Rachel Glickhouse   Journalists will be kinder to each other — and to themselves

Jessica Clark   News becomes plural

Alicia Bell and Simon Galperin   Media reparations now

Rasmus Kleis Nielsen   Stop pretending publishers are a united front

Nabiha Syed   Newsrooms quit their toxic relationships

Marcus Mabry   News orgs adapt to a post-Trump world (with Trump still in it)

Ariane Bernard   Going solo is still only a path for the few

Alyssa Zeisler   Holistic medicine for journalism

Ray Soto   The news gets spatial

Kristen Muller   Engaged journalism scales

Alfred Hermida and Oscar Westlund   The virus ups data journalism’s game

John Ketchum   More journalists of color become newsroom founders

John Davidow   Reflect and repent

Pia Frey   Building growth through tastemakers and their communities

Juleyka Lantigua   The download, podcasting’s metric king, gets dethroned

Jennifer Brandel   A sneak peak at power mapping, 2073’s top innovation

Bill Adair   The future of fact-checking is all about structured data

Basile Simon   Graphics, unite

Delia Cai   Subscriptions start working for the middle

Ariel Zirulnick   Local newsrooms question their paywalls

Cory Haik   Be essential

Sarah Stonbely   Videoconferencing brings more geographic diversity

Mandy Jenkins   You build trust by helping your readers

Danielle C. Belton   A decimated media rededicates itself to truth

Beena Raghavendran   Journalism gets fused with art

A.J. Bauer   The year of MAGAcal thinking

José Zamora   Walking the talk on diversity

Joshua P. Darr   Legislatures will tackle the local news crisis

Nikki Usher   Don’t expect an antitrust dividend for the media

J. Siguru Wahutu   Journalists still wrongly think the U.S. is different

Celeste Headlee   The rise of radical newsroom transparency

Victor Pickard   The commercial era for local journalism is over

Jennifer Choi   What have we done for you lately?

Sara M. Watson   Return of the RSS reader

John Garrett   A surprisingly good year

Rick Berke   Virtual events are here to stay

Steve Henn   Has independent podcasting peaked?

John Saroff   Covid sparks the growth of independent local news sites

Eric Nuzum   Podcasting dodged a bullet in 2020, but 2021 will be harder

Linda Solomon Wood   Canada steps up for journalism

Mark Stenberg   The rise of the journalist-influencer

Ståle Grut   Network analysis enters the journalism toolbox

Doris Truong   Indigenous issues get long-overdue mainstream coverage

David Skok   A pandemic-prompted wave of consolidation

Parker Molloy   The press will risk elevating a Shadow President Trump

Jonas Kaiser   Toward a wehrhafte journalism

Rachel Schallom   The rise of nonprofit journalism continues

Tauhid Chappell and Mike Rispoli   Defund the crime beat

Julia Angwin   Show your (computational) work

Andrew Ramsammy   Stop being polite and start getting real

Hadjar Benmiloud   Get representative, or die trying

Errin Haines   Let’s normalize women’s leadership

Charo Henríquez   A new path to leadership

Mike Caulfield   2021’s misinformation will look a lot like 2020’s (and 2019’s, and…)

Mariano Blejman   It’s time to challenge autocompleted journalism

Masuma Ahuja   We’ll remember how interconnected our world is

Jacqué Palmer   The rise of the plain-text email newsletter

Kate Myers   My son will join every Zoom call in our industry

Jesse Holcomb   Genre erosion in nonprofit journalism

Raney Aronson-Rath   To get past information divides, we need to understand them first

Candis Callison   Calling it a crisis isn’t enough (if it ever was)

C.W. Anderson   Journalism changed under Trump — will it keep changing under Biden?

Brandy Zadrozny   Misinformation fatigue sets in

Gordon Crovitz   Common law will finally apply to the Internet

David Chavern   Local video finally gets momentum

Laura E. Davis   The focus turns to newsroom leaders for lasting change

Kevin D. Grant   Parachute journalism goes away for good

Cory Bergman   The year after a thousand earthquakes

Jer Thorp   Fewer pixels, more cardboard

Tanya Cordrey   Declining trust forces publishers to claim (or disclaim) values

Sue Cross   A global consensus around the kind of news we need to save

Amara Aguilar   Journalism schools emphasize listening

Shaydanay Urbani and Nancy Watzman   Local collaboration is key to slowing misinformation

Ashton Lattimore   Remote work helps level the playing field in an insular industry

Patrick Butler   Covid-19 reporting has prepared us for cross-border collaboration

Gonzalo del Peon   Collaborations expand from newsrooms to the business side

Joanne McNeil   Newsrooms push back against Ivy League cronyism

Heidi Tworek   A year of news mocktails

Sarah Marshall   The year audiences need extra cheer

Julia B. Chan and Kim Bui   Millennials are ready to run things

Tamar Charney   Public radio has a midlife crisis

Pablo Boczkowski   Audiences have revolted. Will newsrooms adapt?

Kerri Hoffman   Protecting podcasting’s open ecosystem

Nicholas Jackson   Blogging is back, but better

Chicas Poderosas   More voices mean better information

Annie Rudd   Newsrooms grow less comfortable with the “view from above”

Mark S. Luckie   Newsrooms and streaming services get cozy

AX Mina   2020 isn’t a black swan — it’s a yellow canary

Taylor Lorenz   Journalists will learn influencing isn’t easy

Meredith D. Clark   The year journalism starts paying reparations

Moreno Cruz Osório   In Brazil, a push for pluralism

Catalina Albeanu   Publish less, listen more

Rodney Gibbs   Zooming beyond talking heads

Whitney Phillips   Facts are an insufficient response to falsehoods

Michael W. Wagner   Fractured democracy, fractured journalism

Ben Werdmuller   The web blooms again

Brian Moritz   The year sports journalism changes for good

Samantha Ragland   The year of journalists taking initiative

Robert Hernandez   Data and shame

Edward Roussel   Tech companies get aggressive in local

Anthony Nadler   Journalism struggles to find a new model of legitimacy

Christoph Mergerson   Black Americans will demand more from journalism

Ben Collins   We need to learn how to talk to (and about) accidental conspiracists

Marissa Evans   Putting community trauma into context

Anna Nirmala   Local news orgs grasp the urgency of community roots

Jean Friedman-Rudovsky and Cassie Haynes   A shift from conversation to action

Loretta Chao   Open up the profession

Tshepo Tshabalala   Go niche

Gabe Schneider   Another year of empty promises on diversity