This is a wishlist for 2021.
When we throw facts at people who believe wildly false things, we’re often making a few basic assumptions about them.
The first is that believers have been duped by mis- and disinformation. If we could just expose them to true facts, they’d change their minds. A related assumption is that believers are in a cult or have otherwise been brainwashed by social media.
Both assumptions feed into the journalistic imperative to inform the public — to tell the truth early and often. But facts aren’t reliably corrective in and of themselves, especially when believers occupy a totally different ideological paradigm as the debunker. Researchers have been circling this tension for years, and many journalists have begun contending with it as well.
In 2021, it will be even more important to wrestle with the limitations of facts as a solution to falsehood. An enormous number of citizens will burst forth into the new year convinced that Joe Biden is not the president, that his government is illegitimate, and that, therefore, they don’t have to do what he says — about Covid or anything else. That’s bad. Not contending with our assumptions will make things worse; it will keep us focused on the wrong things.
When confronted by falsehood, we need to tell the truth, of course, but we need to focus on truths bigger than a fact check: truths about network dynamics, the history of polarization, and the formation of political identity.
When setting out to tell these truths, it will be important to manage expectations. However carefully contextualized a news story might be, believers in falsehood might never see it. Or if they do see the story, they might take something totally unintended from it. Most perniciously, if journalists are saying a conspiracy theory is false, that might be fodder for some — particularly those who see mainstream journalism as an arm of the Deep State — to do their own research, algorithmically docenting them towards results that confirm their beliefs.
It might not be possible to push back against these sorts of beliefs at scale, certainly not while algorithms keep people right where they are. This challenge is further complicated by the fact that journalists can only guess at believers’ unique identities and deep memetic frames, sense-making apparatuses that structure what a person sees, thinks, does, and which demarcates their good “us” from their bad “them.” That makes catering to people’s quirks, and individual rhetorical needs, very difficult.
The people who love and live with falsehood-believers, on the other hand — they have a much better shot at explaining things in frame-sensitive ways that might pull believers back from the edge of the rabbit hole, or at least throw a rope down for those already gone. The best stories in 2021 will provide the kind of context, and the kind of rhetorical models, that can help everyday people have better — more informed, more strategic, more identity-minded — conversations with the believers in their lives.
The fact that people on the left and right so often disagree on what the facts even are speaks to problems bigger than journalism. Solutions to those problems must be bigger than journalism too.
In 2021, the institution will — and should — continue grappling with a range of challenges, most pressingly issues of trust. But the focus, and allocation of resources, needs to go toward education more broadly.
Within journalism, there are already calls to ramp up media literacy efforts, particularly among K-12 students. However, strategies directed at distinguishing truth from falsehood won’t be enough, for all the reasons that fact-checking itself isn’t enough.
That’s not all. In our present hyperpolarized climate, facts are, for many, explicitly partisan. K-12 instructors, and even some college instructors, often don’t have the freedom or job security to simply swat down falsehoods — because that too easily leads to charges of bias against conservatives. That’s a chilling prospect for many. It’s also untenable pedagogically.
So, in 2021, researchers, educators, and practitioners will begin reimagining media literacy efforts, especially in classrooms. To be successful, and most likely to help restore trust, these efforts must not paper over our epistemological divide. They must, instead, make our epistemological divide an object lesson. These efforts must also foreground all the bigger truths mentioned above: network dynamics, the history of polarization, and the formation of political identity. Journalism will factor into these discussions. But journalism will just be one part, always in dialogue with everything else.
The difference between a wish and a prediction is the if in if-then: If these specific conditions are met, then we can expect these specific outcomes. A prediction assumes the if is as good as done. A wish looks — maybe hopefully, maybe wearily, maybe fearfully — towards the horizon of the then.
There are lots of reasons these ifs won’t happen in 2021: because people sure are committed to the corrective value of facts, despite all the evidence to the contrary; because people assume that the authorities they appeal to (science, expertise, having an advanced degree or impressive title) are universally appealing to others; because so many of us are raised to cleanly distinguish this from that, education from journalism, journalism from technology, technology from people.
But maybe 2020 will have been enough to shake these assumptions free. Maybe the horizon of the then is closer than we think.
Whitney Phillips is assistant professor of media, culture, and digital technologies at Syracuse University.
This is a wishlist for 2021.
When we throw facts at people who believe wildly false things, we’re often making a few basic assumptions about them.
The first is that believers have been duped by mis- and disinformation. If we could just expose them to true facts, they’d change their minds. A related assumption is that believers are in a cult or have otherwise been brainwashed by social media.
Both assumptions feed into the journalistic imperative to inform the public — to tell the truth early and often. But facts aren’t reliably corrective in and of themselves, especially when believers occupy a totally different ideological paradigm as the debunker. Researchers have been circling this tension for years, and many journalists have begun contending with it as well.
In 2021, it will be even more important to wrestle with the limitations of facts as a solution to falsehood. An enormous number of citizens will burst forth into the new year convinced that Joe Biden is not the president, that his government is illegitimate, and that, therefore, they don’t have to do what he says — about Covid or anything else. That’s bad. Not contending with our assumptions will make things worse; it will keep us focused on the wrong things.
When confronted by falsehood, we need to tell the truth, of course, but we need to focus on truths bigger than a fact check: truths about network dynamics, the history of polarization, and the formation of political identity.
When setting out to tell these truths, it will be important to manage expectations. However carefully contextualized a news story might be, believers in falsehood might never see it. Or if they do see the story, they might take something totally unintended from it. Most perniciously, if journalists are saying a conspiracy theory is false, that might be fodder for some — particularly those who see mainstream journalism as an arm of the Deep State — to do their own research, algorithmically docenting them towards results that confirm their beliefs.
It might not be possible to push back against these sorts of beliefs at scale, certainly not while algorithms keep people right where they are. This challenge is further complicated by the fact that journalists can only guess at believers’ unique identities and deep memetic frames, sense-making apparatuses that structure what a person sees, thinks, does, and which demarcates their good “us” from their bad “them.” That makes catering to people’s quirks, and individual rhetorical needs, very difficult.
The people who love and live with falsehood-believers, on the other hand — they have a much better shot at explaining things in frame-sensitive ways that might pull believers back from the edge of the rabbit hole, or at least throw a rope down for those already gone. The best stories in 2021 will provide the kind of context, and the kind of rhetorical models, that can help everyday people have better — more informed, more strategic, more identity-minded — conversations with the believers in their lives.
The fact that people on the left and right so often disagree on what the facts even are speaks to problems bigger than journalism. Solutions to those problems must be bigger than journalism too.
In 2021, the institution will — and should — continue grappling with a range of challenges, most pressingly issues of trust. But the focus, and allocation of resources, needs to go toward education more broadly.
Within journalism, there are already calls to ramp up media literacy efforts, particularly among K-12 students. However, strategies directed at distinguishing truth from falsehood won’t be enough, for all the reasons that fact-checking itself isn’t enough.
That’s not all. In our present hyperpolarized climate, facts are, for many, explicitly partisan. K-12 instructors, and even some college instructors, often don’t have the freedom or job security to simply swat down falsehoods — because that too easily leads to charges of bias against conservatives. That’s a chilling prospect for many. It’s also untenable pedagogically.
So, in 2021, researchers, educators, and practitioners will begin reimagining media literacy efforts, especially in classrooms. To be successful, and most likely to help restore trust, these efforts must not paper over our epistemological divide. They must, instead, make our epistemological divide an object lesson. These efforts must also foreground all the bigger truths mentioned above: network dynamics, the history of polarization, and the formation of political identity. Journalism will factor into these discussions. But journalism will just be one part, always in dialogue with everything else.
The difference between a wish and a prediction is the if in if-then: If these specific conditions are met, then we can expect these specific outcomes. A prediction assumes the if is as good as done. A wish looks — maybe hopefully, maybe wearily, maybe fearfully — towards the horizon of the then.
There are lots of reasons these ifs won’t happen in 2021: because people sure are committed to the corrective value of facts, despite all the evidence to the contrary; because people assume that the authorities they appeal to (science, expertise, having an advanced degree or impressive title) are universally appealing to others; because so many of us are raised to cleanly distinguish this from that, education from journalism, journalism from technology, technology from people.
But maybe 2020 will have been enough to shake these assumptions free. Maybe the horizon of the then is closer than we think.
Whitney Phillips is assistant professor of media, culture, and digital technologies at Syracuse University.
Zizi Papacharissi The year we rebuild the infrastructure of truth
Hossein Derakhshan Mass personalization of truth
Ben Collins We need to learn how to talk to (and about) accidental conspiracists
Ariane Bernard Going solo is still only a path for the few
Tanya Cordrey Declining trust forces publishers to claim (or disclaim) values
Alfred Hermida and Oscar Westlund The virus ups data journalism’s game
Joanne McNeil Newsrooms push back against Ivy League cronyism
Joni Deutsch Local arts and music make journalism more joyous
Cherian George Enter the lamb warriors
Jennifer Brandel A sneak peak at power mapping, 2073’s top innovation
Nikki Usher Don’t expect an antitrust dividend for the media
Julia B. Chan and Kim Bui Millennials are ready to run things
Jody Brannon People won’t renew
J. Siguru Wahutu Journalists still wrongly think the U.S. is different
Garance Franke-Ruta Rebundling content, rebuilding connections
Mariano Blejman It’s time to challenge autocompleted journalism
Danielle C. Belton A decimated media rededicates itself to truth
David Chavern Local video finally gets momentum
Raney Aronson-Rath To get past information divides, we need to understand them first
Imaeyen Ibanga Journalism gets unmasked
Ashton Lattimore Remote work helps level the playing field in an insular industry
Joshua P. Darr Legislatures will tackle the local news crisis
David Skok A pandemic-prompted wave of consolidation
Pablo Boczkowski Audiences have revolted. Will newsrooms adapt?
Richard Tofel Less on politics, more on how government works (or doesn’t)
Ernie Smith Entrepreneurship on rails
Nonny de la Pena News reaches the third dimension
Bo Hee Kim Newsrooms create an intentional and collaborative culture
Cory Bergman The year after a thousand earthquakes
Brian Moritz The year sports journalism changes for good
Anna Nirmala Local news orgs grasp the urgency of community roots
Beena Raghavendran Journalism gets fused with art
Sarah Stonbely Videoconferencing brings more geographic diversity
Sarah Marshall The year audiences need extra cheer
Heidi Tworek A year of news mocktails
Matt Skibinski Misinformation won’t stop unless we stop it
John Ketchum More journalists of color become newsroom founders
Marcus Mabry News orgs adapt to a post-Trump world (with Trump still in it)
Colleen Shalby The definition of good journalism shifts
Rodney Gibbs Zooming beyond talking heads
Janet Haven and Sam Hinds Is this an AI newsroom?
Kristen Muller Engaged journalism scales
John Garrett A surprisingly good year
Alyssa Zeisler Holistic medicine for journalism
Gabe Schneider Another year of empty promises on diversity
Nabiha Syed Newsrooms quit their toxic relationships
Jessica Clark News becomes plural
Robert Hernandez Data and shame
Shaydanay Urbani and Nancy Watzman Local collaboration is key to slowing misinformation
Matt DeRienzo Citizen truth brigades steer us back toward reality
Juleyka Lantigua The download, podcasting’s metric king, gets dethroned
Jer Thorp Fewer pixels, more cardboard
Tonya Mosley True equity means ownership
Cindy Royal J-school grads maintain their optimism and adaptability
Jonas Kaiser Toward a wehrhafte journalism
Whitney Phillips Facts are an insufficient response to falsehoods
Kate Myers My son will join every Zoom call in our industry
Jacqué Palmer The rise of the plain-text email newsletter
Andrew Donohue The rise of the democracy beat
An Xiao Mina 2020 isn’t a black swan — it’s a yellow canary
Sonali Prasad Making disaster journalism that cuts through the noise
Chicas Poderosas More voices mean better information
Edward Roussel Tech companies get aggressive in local
Stefanie Murray and Anthony Advincula Expect to see more translations and non-English content
Doris Truong Indigenous issues get long-overdue mainstream coverage
Eric Nuzum Podcasting dodged a bullet in 2020, but 2021 will be harder
Samantha Ragland The year of journalists taking initiative
Jennifer Choi What have we done for you lately?
Sam Ford We’ll find better ways to archive our work
Rishad Patel From direct-to-consumer to direct-to-believers
Astead W. Herndon The Trump-sized window of the media caring about race closes again
Logan Jaffe History as a reporting tool
Tauhid Chappell and Mike Rispoli Defund the crime beat
Ryan Kellett The bundle gets bundled
A.J. Bauer The year of MAGAcal thinking
Renée Kaplan Falling in love with your subscription
Rachel Schallom The rise of nonprofit journalism continues
Laura E. Davis The focus turns to newsroom leaders for lasting change
C.W. Anderson Journalism changed under Trump — will it keep changing under Biden?
Celeste Headlee The rise of radical newsroom transparency
Candis Callison Calling it a crisis isn’t enough (if it ever was)
Nicholas Jackson Blogging is back, but better
Patrick Butler Covid-19 reporting has prepared us for cross-border collaboration
Benjamin Toff Beltway reporting gets normal again, for better and for worse
Charo Henríquez A new path to leadership
Meredith D. Clark The year journalism starts paying reparations
John Saroff Covid sparks the growth of independent local news sites
Brandy Zadrozny Misinformation fatigue sets in
Hadjar Benmiloud Get representative, or die trying
Burt Herman Journalists build post-Facebook digital communities
Gordon Crovitz Common law will finally apply to the Internet
Marie Shanahan Journalism schools stop perpetuating the status quo
Steve Henn Has independent podcasting peaked?
Jeremy Gilbert Human-centered journalism
Rachel Glickhouse Journalists will be kinder to each other — and to themselves
Marissa Evans Putting community trauma into context
Anthony Nadler Journalism struggles to find a new model of legitimacy
Delia Cai Subscriptions start working for the middle
Mike Ananny Toward better tech journalism
María Sánchez Díez Traffic will plummet — and it’ll be ok
Nisha Chittal The year we stop pivoting
Kevin D. Grant Parachute journalism goes away for good
Aaron Foley Diversity gains haven’t shown up in local news
Francesca Tripodi Don’t expect breaking up Google and Facebook to solve our information woes
Errin Haines Let’s normalize women’s leadership
Tamar Charney Public radio has a midlife crisis
Ben Werdmuller The web blooms again
Amara Aguilar Journalism schools emphasize listening
Julia Angwin Show your (computational) work
Mark S. Luckie Newsrooms and streaming services get cozy
Ray Soto The news gets spatial
Ariel Zirulnick Local newsrooms question their paywalls
Pia Frey Building growth through tastemakers and their communities
Mandy Jenkins You build trust by helping your readers
Talmon Joseph Smith The media rejects deficit hawkery
Jesse Holcomb Genre erosion in nonprofit journalism
Natalie Meade Journalism enters rehab
Sumi Aggarwal News literacy programs aren’t child’s play
Sue Cross A global consensus around the kind of news we need to save
Michael W. Wagner Fractured democracy, fractured journalism
Linda Solomon Wood Canada steps up for journalism
Chase Davis The year we look beyond The Story
Victor Pickard The commercial era for local journalism is over
Kawandeep Virdee Goodbye, doomscroll
Alicia Bell and Simon Galperin Media reparations now
Francesco Zaffarano The year we ask the audience what it needs
Masuma Ahuja We’ll remember how interconnected our world is
Megan McCarthy Readers embrace a low-information diet
Jim Friedlich A newspaper renaissance reached by stopping the presses
Andrew Ramsammy Stop being polite and start getting real
Jean Friedman-Rudovsky and Cassie Haynes A shift from conversation to action
Don Day Business first, journalism second
Mark Stenberg The rise of the journalist-influencer
Taylor Lorenz Journalists will learn influencing isn’t easy
Gonzalo del Peon Collaborations expand from newsrooms to the business side
Christoph Mergerson Black Americans will demand more from journalism
Ståle Grut Network analysis enters the journalism toolbox
Annie Rudd Newsrooms grow less comfortable with the “view from above”
Loretta Chao Open up the profession
Moreno Cruz Osório In Brazil, a push for pluralism
Parker Molloy The press will risk elevating a Shadow President Trump
Kerri Hoffman Protecting podcasting’s open ecosystem
M. Scott Havens Traditional pay TV will embrace the disruption
Mike Caulfield 2021’s misinformation will look a lot like 2020’s (and 2019’s, and…)
Sara M. Watson Return of the RSS reader
Nico Gendron Ask your readers to help build your products
Zainab Khan From understanding to feeling
Catalina Albeanu Publish less, listen more
John Davidow Reflect and repent
Rasmus Kleis Nielsen Stop pretending publishers are a united front
Bill Adair The future of fact-checking is all about structured data
Rick Berke Virtual events are here to stay