Common law will finally apply to the Internet

“Silicon Valley platforms might not like being compared to ships causing oil spills, but it’s time for the digital platforms to likewise be held accountable for the harm they cause through their information pollution.”

For many of us, the dawn of the commercial use of the internet in the 1990s was a time for optimism, even utopianism. Recalling the sluggish innovation of the telephone era, when AT&T as a regulated monopoly had to get government approval to offer anything beyond a rotary-dial phone, many of us were thrilled when Congress formalized an unregulated internet, declaring in 1996 that the internet would be “unfettered by federal or state regulation.” Entrepreneurs would not have to get permission from a bureaucrat to launch a browser, website, or app.

In the enthusiasm for an open internet, we cheerleaders didn’t notice an unintended consequence when the law went beyond the benefits of permissionless innovation. The law also immunized platforms on the internet from a fundamental part of the common law. Section 230 of the Communications Decency Act declared that digital platforms, unlike analog publishers such as newspapers and magazines, would not be held accountable for the content they published. This was intended to give them immunity as they removed child pornography and other harms, but it became interpreted to mean that Facebook, Twitter, and YouTube could publish whatever they or their users wanted without being held to account. Centuries-old duties of care that apply to every other industry didn’t apply on the internet. They didn’t need to worry about defamation laws or other online harms they caused.

This immunity looks like it will end in 2021, marking a 25-year experiment that resulted in misinformation and hoaxes plaguing online platforms.

By now, news consumers don’t know what sources to believe in their Facebook feeds, resulting in less trust even for the most trustworthy journalism. When it comes to COVID-19 and vaccine news and information on the internet, an “infodemic” has resulted in many people saying they won’t take a COVID-19 vaccine, threatening the opportunity to defeat the virus through herd immunity. NewsGuard has identified 368 websites spreading misinformation about COVID-19 and issues regular reports on superspreaders of healthcare hoaxes on Facebook and other platforms.

Reforming Section 230 has bipartisan support in Congress, and President-elect Biden has even said he would repeal it altogether. The Trump Justice Department laid out reforms to Section 230 that would require the platforms to earn reduced immunity in exchange for showing “good faith” efforts. For the first time, the platforms would have to disclose their criteria for moderating content, show that they apply their criteria consistently — not on “deceptive or pretextual grounds” — and give publishers “timely notice describing with particularity the provider’s reasonable factual basis for the restriction of access and a meaningful opportunity to respond.”

The U.K. government would go further. British parliamentarians are brutal in their hearings as they grill Silicon Valley executives, whose inability to accept responsibility for harms make it clear that their irresponsibility is a feature of the system, not a bug. The U.K. is crafting legislation based on its Online Harms White Paper that would restore basic duties of care to the digital platforms, no longer exempting them from common law duties. For example, the platforms would have to take steps to reduce misinformation by providing their users with information about the sources of news they encounter online. Similarly, the European Commission promulgated a Code of Practice on Disinformation that requires the platforms to provide indications of the trustworthiness of sources online based on journalistic principles.

This is not the first time U.S. law had to be reformed after protecting an emerging industry by exempting it from basic obligations of the common law. In the 19th century, Congress wanted to protect the fledgling U.S. shipping industry from damage caused by accidents at sea. The Limitation of Liability Act of 1851 limited the financial liability for shipping companies from accidents they caused to the often trivial amount of the remaining value of the ship, instead of being held liable for the full extent of the damage caused. Congress eventually had to update the law to hold shippers fully accountable for the damage from oil spills caused by their negligence, no longer immunizing them from the basic duty of care under the common law.

Silicon Valley platforms might not like being compared to ships causing oil spills, but it’s time for the digital platforms to likewise be held accountable for the harm they cause through their information pollution.

L. Gordon Crovitz is co-CEO of NewsGuard and former publisher of The Wall Street Journal.

For many of us, the dawn of the commercial use of the internet in the 1990s was a time for optimism, even utopianism. Recalling the sluggish innovation of the telephone era, when AT&T as a regulated monopoly had to get government approval to offer anything beyond a rotary-dial phone, many of us were thrilled when Congress formalized an unregulated internet, declaring in 1996 that the internet would be “unfettered by federal or state regulation.” Entrepreneurs would not have to get permission from a bureaucrat to launch a browser, website, or app.

In the enthusiasm for an open internet, we cheerleaders didn’t notice an unintended consequence when the law went beyond the benefits of permissionless innovation. The law also immunized platforms on the internet from a fundamental part of the common law. Section 230 of the Communications Decency Act declared that digital platforms, unlike analog publishers such as newspapers and magazines, would not be held accountable for the content they published. This was intended to give them immunity as they removed child pornography and other harms, but it became interpreted to mean that Facebook, Twitter, and YouTube could publish whatever they or their users wanted without being held to account. Centuries-old duties of care that apply to every other industry didn’t apply on the internet. They didn’t need to worry about defamation laws or other online harms they caused.

This immunity looks like it will end in 2021, marking a 25-year experiment that resulted in misinformation and hoaxes plaguing online platforms.

By now, news consumers don’t know what sources to believe in their Facebook feeds, resulting in less trust even for the most trustworthy journalism. When it comes to COVID-19 and vaccine news and information on the internet, an “infodemic” has resulted in many people saying they won’t take a COVID-19 vaccine, threatening the opportunity to defeat the virus through herd immunity. NewsGuard has identified 368 websites spreading misinformation about COVID-19 and issues regular reports on superspreaders of healthcare hoaxes on Facebook and other platforms.

Reforming Section 230 has bipartisan support in Congress, and President-elect Biden has even said he would repeal it altogether. The Trump Justice Department laid out reforms to Section 230 that would require the platforms to earn reduced immunity in exchange for showing “good faith” efforts. For the first time, the platforms would have to disclose their criteria for moderating content, show that they apply their criteria consistently — not on “deceptive or pretextual grounds” — and give publishers “timely notice describing with particularity the provider’s reasonable factual basis for the restriction of access and a meaningful opportunity to respond.”

The U.K. government would go further. British parliamentarians are brutal in their hearings as they grill Silicon Valley executives, whose inability to accept responsibility for harms make it clear that their irresponsibility is a feature of the system, not a bug. The U.K. is crafting legislation based on its Online Harms White Paper that would restore basic duties of care to the digital platforms, no longer exempting them from common law duties. For example, the platforms would have to take steps to reduce misinformation by providing their users with information about the sources of news they encounter online. Similarly, the European Commission promulgated a Code of Practice on Disinformation that requires the platforms to provide indications of the trustworthiness of sources online based on journalistic principles.

This is not the first time U.S. law had to be reformed after protecting an emerging industry by exempting it from basic obligations of the common law. In the 19th century, Congress wanted to protect the fledgling U.S. shipping industry from damage caused by accidents at sea. The Limitation of Liability Act of 1851 limited the financial liability for shipping companies from accidents they caused to the often trivial amount of the remaining value of the ship, instead of being held liable for the full extent of the damage caused. Congress eventually had to update the law to hold shippers fully accountable for the damage from oil spills caused by their negligence, no longer immunizing them from the basic duty of care under the common law.

Silicon Valley platforms might not like being compared to ships causing oil spills, but it’s time for the digital platforms to likewise be held accountable for the harm they cause through their information pollution.

L. Gordon Crovitz is co-CEO of NewsGuard and former publisher of The Wall Street Journal.

Eric Nuzum   Podcasting dodged a bullet in 2020, but 2021 will be harder

Jonas Kaiser   Toward a wehrhafte journalism

Hossein Derakhshan   Mass personalization of truth

Robert Hernandez   Data and shame

Jennifer Choi   What have we done for you lately?

David Chavern   Local video finally gets momentum

Talmon Joseph Smith   The media rejects deficit hawkery

Raney Aronson-Rath   To get past information divides, we need to understand them first

Linda Solomon Wood   Canada steps up for journalism

Richard Tofel   Less on politics, more on how government works (or doesn’t)

Kawandeep Virdee   Goodbye, doomscroll

Ben Werdmuller   The web blooms again

Delia Cai   Subscriptions start working for the middle

Alyssa Zeisler   Holistic medicine for journalism

John Ketchum   More journalists of color become newsroom founders

Marcus Mabry   News orgs adapt to a post-Trump world (with Trump still in it)

Benjamin Toff   Beltway reporting gets normal again, for better and for worse

Juleyka Lantigua   The download, podcasting’s metric king, gets dethroned

Patrick Butler   Covid-19 reporting has prepared us for cross-border collaboration

José Zamora   Walking the talk on diversity

Edward Roussel   Tech companies get aggressive in local

Errin Haines   Let’s normalize women’s leadership

Shaydanay Urbani and Nancy Watzman   Local collaboration is key to slowing misinformation

Ryan Kellett   The bundle gets bundled

Jeremy Gilbert   Human-centered journalism

Mike Ananny   Toward better tech journalism

Mandy Jenkins   You build trust by helping your readers

Kate Myers   My son will join every Zoom call in our industry

Ashton Lattimore   Remote work helps level the playing field in an insular industry

Chase Davis   The year we look beyond The Story

Whitney Phillips   Facts are an insufficient response to falsehoods

Mark Stenberg   The rise of the journalist-influencer

Michael W. Wagner   Fractured democracy, fractured journalism

Mariano Blejman   It’s time to challenge autocompleted journalism

Renée Kaplan   Falling in love with your subscription

Cory Haik   Be essential

Gonzalo del Peon   Collaborations expand from newsrooms to the business side

Joni Deutsch   Local arts and music make journalism more joyous

Gabe Schneider   Another year of empty promises on diversity

Francesca Tripodi   Don’t expect breaking up Google and Facebook to solve our information woes

A.J. Bauer   The year of MAGAcal thinking

Jim Friedlich   A newspaper renaissance reached by stopping the presses

Ben Collins   We need to learn how to talk to (and about) accidental conspiracists

Logan Jaffe   History as a reporting tool

Rodney Gibbs   Zooming beyond talking heads

Celeste Headlee   The rise of radical newsroom transparency

Julia Angwin   Show your (computational) work

Charo Henríquez   A new path to leadership

Anna Nirmala   Local news orgs grasp the urgency of community roots

Matt Skibinski   Misinformation won’t stop unless we stop it

Nonny de la Pena   News reaches the third dimension

Anthony Nadler   Journalism struggles to find a new model of legitimacy

Moreno Cruz Osório   In Brazil, a push for pluralism

Sarah Stonbely   Videoconferencing brings more geographic diversity

Rachel Glickhouse   Journalists will be kinder to each other — and to themselves

Colleen Shalby   The definition of good journalism shifts

Megan McCarthy   Readers embrace a low-information diet

Cherian George   Enter the lamb warriors

John Garrett   A surprisingly good year

Ariane Bernard   Going solo is still only a path for the few

Masuma Ahuja   We’ll remember how interconnected our world is

J. Siguru Wahutu   Journalists still wrongly think the U.S. is different

Joshua P. Darr   Legislatures will tackle the local news crisis

Garance Franke-Ruta   Rebundling content, rebuilding connections

Parker Molloy   The press will risk elevating a Shadow President Trump

Rishad Patel   From direct-to-consumer to direct-to-believers

C.W. Anderson   Journalism changed under Trump — will it keep changing under Biden?

Victor Pickard   The commercial era for local journalism is over

Heidi Tworek   A year of news mocktails

Zainab Khan   From understanding to feeling

Christoph Mergerson   Black Americans will demand more from journalism

Kerri Hoffman   Protecting podcasting’s open ecosystem

Doris Truong   Indigenous issues get long-overdue mainstream coverage

AX Mina   2020 isn’t a black swan — it’s a yellow canary

Hadjar Benmiloud   Get representative, or die trying

Meredith D. Clark   The year journalism starts paying reparations

Alicia Bell and Simon Galperin   Media reparations now

Francesco Zaffarano   The year we ask the audience what it needs

Don Day   Business first, journalism second

Sue Cross   A global consensus around the kind of news we need to save

Nicholas Jackson   Blogging is back, but better

Chicas Poderosas   More voices mean better information

Candis Callison   Calling it a crisis isn’t enough (if it ever was)

Marie Shanahan   Journalism schools stop perpetuating the status quo

Nabiha Syed   Newsrooms quit their toxic relationships

Mike Caulfield   2021’s misinformation will look a lot like 2020’s (and 2019’s, and…)

Ernie Smith   Entrepreneurship on rails

Beena Raghavendran   Journalism gets fused with art

Bo Hee Kim   Newsrooms create an intentional and collaborative culture

Nico Gendron   Ask your readers to help build your products

Ståle Grut   Network analysis enters the journalism toolbox

Samantha Ragland   The year of journalists taking initiative

Andrew Ramsammy   Stop being polite and start getting real

Rick Berke   Virtual events are here to stay

Stefanie Murray and Anthony Advincula   Expect to see more translations and non-English content

Tauhid Chappell and Mike Rispoli   Defund the crime beat

Matt DeRienzo   Citizen truth brigades steer us back toward reality

Astead W. Herndon   The Trump-sized window of the media caring about race closes again

Nisha Chittal   The year we stop pivoting

Jean Friedman-Rudovsky and Cassie Haynes   A shift from conversation to action

Natalie Meade   Journalism enters rehab

Jacqué Palmer   The rise of the plain-text email newsletter

Steve Henn   Has independent podcasting peaked?

David Skok   A pandemic-prompted wave of consolidation

Tanya Cordrey   Declining trust forces publishers to claim (or disclaim) values

Ray Soto   The news gets spatial

M. Scott Havens   Traditional pay TV will embrace the disruption

Annie Rudd   Newsrooms grow less comfortable with the “view from above”

Rachel Schallom   The rise of nonprofit journalism continues

Sumi Aggarwal   News literacy programs aren’t child’s play

Kristen Muller   Engaged journalism scales

Andrew Donohue   The rise of the democracy beat

Aaron Foley   Diversity gains haven’t shown up in local news

María Sánchez Díez   Traffic will plummet — and it’ll be ok

Janet Haven and Sam Hinds   Is this an AI newsroom?

Jody Brannon   People won’t renew

Sonali Prasad   Making disaster journalism that cuts through the noise

Zizi Papacharissi   The year we rebuild the infrastructure of truth

Bill Adair   The future of fact-checking is all about structured data

Sam Ford   We’ll find better ways to archive our work

Brian Moritz   The year sports journalism changes for good

Jessica Clark   News becomes plural

Nikki Usher   Don’t expect an antitrust dividend for the media

Tamar Charney   Public radio has a midlife crisis

Cindy Royal   J-school grads maintain their optimism and adaptability

Tim Carmody   Spotify will make big waves in video

Julia B. Chan and Kim Bui   Millennials are ready to run things

Marissa Evans   Putting community trauma into context

Kevin D. Grant   Parachute journalism goes away for good

Jesse Holcomb   Genre erosion in nonprofit journalism

Gordon Crovitz   Common law will finally apply to the Internet

Amara Aguilar   Journalism schools emphasize listening

Jer Thorp   Fewer pixels, more cardboard

Basile Simon   Graphics, unite

Pia Frey   Building growth through tastemakers and their communities

Ariel Zirulnick   Local newsrooms question their paywalls

Pablo Boczkowski   Audiences have revolted. Will newsrooms adapt?

Mark S. Luckie   Newsrooms and streaming services get cozy

Laura E. Davis   The focus turns to newsroom leaders for lasting change

Burt Herman   Journalists build post-Facebook digital communities

Brandy Zadrozny   Misinformation fatigue sets in

Loretta Chao   Open up the profession

John Davidow   Reflect and repent

Cory Bergman   The year after a thousand earthquakes

Sarah Marshall   The year audiences need extra cheer

Sara M. Watson   Return of the RSS reader

Joanne McNeil   Newsrooms push back against Ivy League cronyism

Taylor Lorenz   Journalists will learn influencing isn’t easy

Danielle C. Belton   A decimated media rededicates itself to truth

Catalina Albeanu   Publish less, listen more

Rasmus Kleis Nielsen   Stop pretending publishers are a united front

Alfred Hermida and Oscar Westlund   The virus ups data journalism’s game

Tonya Mosley   True equity means ownership

Jennifer Brandel   A sneak peak at power mapping, 2073’s top innovation

John Saroff   Covid sparks the growth of independent local news sites

Tshepo Tshabalala   Go niche

Imaeyen Ibanga   Journalism gets unmasked