For many New Yorkers, the 17-day newspaper strike of 1945 was a trying ordeal. For communication researcher Bernard Berelson, it was an opportunity to understand what reading the newspaper meant to people, and what they were missing when denied it.
What he found was that people not only missed the “rational” purpose of news, such as obtaining current information, but also (and more so) the “non-rational” ones, like strengthening social ties, acquiring social prestige and fostering a sense of belonging. In a way, children who could no longer read the comic strips with their parents were at a greater loss than the adults who read the paper to keep track of international and financial news.
News consumption is often conceptualized as a cerebral activity that attests to our ability to be rational, truly modern citizens. But for some years now, in attempt to connect with readers and get them interested (and also get them to pay), news organizations have been increasingly addressing these soft benefits, reinventing themselves not as an authoritative instructor — but as a friend that keeps you up to date.
They do so, among other things, by talking to readers informally online and offline, offering access to clubs and events, repackaging subscription programs as “memberships”, and catering to social identities and shared values across different dimensions of the product — from share-baiting op-eds to the language used in subscription pitches.
This shift is the direct result of some foundational changes in the media industry. Most people have access to many more news sources than they had 20 years ago, so they can select their news on the basis of much more nuanced criteria. News organizations can no longer rely on funding from mass advertising, especially not online, so they are asking individuals to invest in a direct relationship with them.
Trust issues play a growing part in supporting that sensibility, too. People may not trust news organizations as much, but they will trust a friend with whom they have a lot in common.
This is one reason why in 2019, the media will try even harder to become your trusted friend. Journalism now seeks to be embedded in our social life, not only our intellectual activities. Increasingly, it pleads not only to our cerebral side, but also to social affinities and shared values.
For some, these developments are troubling, as they represent a weakening of shared knowledge and identity among national publics. Others point to their potential for engaging and mobilizing news consumers based on greater personal relevance. Either way, the signs are abundant that media is moving back from a 20th-century mass market to a collection of artisans who keep close ties with specific patrons, based on shared social, cultural and normative understandings.
This new landscape comes with a substantial challenge, on which we have to do much better this century than they did in the past. When news becomes your friend and depends on your voluntary contribution, the playing field is no longer level, and some communities and individuals are at much greater risk of falling behind. One of the defining challenges in the coming decades is making sure that professional news doesn’t become a luxury product. News organizations must find a way to borrow the positive qualities of friendship without reproducing its exclusivity.
Efrat Nechushtai is a PhD candidate in communications in the Columbia Graduate School of Journalism and a research fellow at the Tow Center for Digital Journalism.
Shalabh Upadhyay A culture clash on India’s growing Internet
Robert Hernandez Racists and sexists get replaced
Steve Henn Smart speakers get smarter
Matthew Pressman The battle over objectivity intensifies
Ole Reißmann The rise of vertical storytelling
Borja Bergareche Sainz de los Terreros Entering a more balanced era
Talia Stroud Engaging people across lines of difference
Sue Cross Return of the water cooler
Monique Judge Committing to the truth, calling out lies
Juleyka Lantigua Podcasting battles East Coast bias
Moreno Cruz Osório Damaged credibility and a new threat in Brazil
Kjerstin Thorson Time to get mad about information inequality (again)
Jesse Holcomb We’ll get better at making the case for local journalism
Frank Chimero Leave the phone at home and put news on your wrist
Peter Cunliffe-Jones The focus of misinformation debates shifts south
Carolina Guerrero Spanish-language audio blows up
Mario García The rise of content “pilots”
Knight Foundation A year of local collaboration
Jean Friedman Rudovsky Cross-newsroom collaborations strengthen communities
Seth C. Lewis The gap between journalism and research is too wide
Cherian George Fake news wins in Asia
Adam Smith Platforms will have to help rebuild trust in news
Tyler Fisher This is journalism’s do-or-die moment
Errin Haines Say it with me: Racism
Masuma Ahuja Make foreign coverage less foreign
Jack Riley Facebook refugees, from ad revenue to news habits
Andrea Faye Hart Doing less harm, not just more good
Frank Mungeam Tonight at 11: News, sports, and climate change
Mariana Moura Santos From pageviews to impact
Soo Oh Just showing our work isn’t enough
Colleen Shalby Representation becomes more than a talking point
Alberto Cairo A year of uncertainty and confidence
Mandy Velez Putting the social back in social media
Julia Rubin Meeting people where they are
Carl Bialik Fatigued news consumers will pay more for less news
Kainaz Amaria We consider who’s behind the camera
Charo Henríquez Pivot to journalism
Salem Solomon Correcting our corrections
Emma Carew Grovum The year of the loyal reader
Tim Carmody Unlocking the commons
Axie Navas The traffic hunt, CMS battle, and magazine identity crises loom
Patrick Butler Measuring impact will increase audience trust
Sue Robinson Reporters go on the offensive
Peter Bale Venture capital runs out of patience
Joshua P. Darr The nationalization of political news will accelerate
Andrew Donohue Voting rights becomes the new climate change
Amy Schmitz Weiss Local news isn’t where you thought it was
John Biewen Podcasts keep getting better
Simon Galperin After capitalism’s fire, journalism’s secondary succession
Jonathan Stray More algorithmic accountability reporting, and a lot of it will be meh
Angèle Christin Algorithms and the reflexive turn
Sarah Marshall A return to destination journalism
Geetika Rudra The year of actionable (local) journalism
Johannes Klingebiel We all grow hooves
Steve Myers From trying to cover it all to covering what matters
Marie Shanahan Newsrooms take the comments sections back from platforms
Angilee Shah The year news orgs say “yes” to real leaders
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Elva Ramirez News — but make it cinematic
Candis Callison Learn from Indigenous journalists on covering climate change
Jeremy Gilbert AI finally becomes helpful
Heather Chaplin Agree we’re partisan — for the democratic system
Matt Skibinski Quality and reliability are the new currencies for publishers
Millie Tran There is no magic — you’ve got this
Mike Caulfield Ditch the media literacy cynicism and get to work
Zuzanna Ziomecka News leadership gets an overdue upgrade
Christa Scharfenberg and Vickie Baranetsky The year of the lawsuit
Brian Moritz The subscription-pocalypse is about to hit
Simon Rogers Data journalism becomes a global field
Nico Gendron Reaching Generation Z beyond the coasts
Justin Kosslyn Text hits a tipping point
Ben Smith The pendulum starts to swing back
Libby Bawcombe Haikus of the news
Kevin D. Grant A year to embrace journalism as public service
Francesco Marconi The year of iterative journalism
Gideon Lichfield Goodbye attention economy, we’ll miss you
Greg Emerson Power to the user
Rachel Davis Mersey Local news goes minimalist
A.J. Bauer The coming splintering of conservative media
Ernst-Jan Pfauth Readers are only getting started
Dave Burdick Seeing our blind spots
Mike Isaac The old exit doors for digital media companies are closing
Rebecca Searles From silos to Swiss Army knife teams
Rasmus Kleis Nielsen A long, slow slog, with no one coming to the rescue
Sarah Stonbely Mapping the local news ecosystem — with scale but detail
Pablo Boczkowski Reimagining the media for post-institutional times
Elite Truong What do we owe the next generation?
Efrat Nechushtai Journalism wants to be your friend, not your teacher
Eric Nuzum The year of the DIY podcast network
Mike Rispoli and Craig Aaron Government funds local news — and that’s a good thing
Hossein Derakhshan The news is dying, but journalism will not — and should not
Kelsey Proud Journalism becomes the escape
Matt Waite “I went to Node.js because I wished to live deliberately”
Celeste LeCompte Local news needs local conversation to survive
Eric Ulken The year you actually start to like your CMS
Claire Wardle Forget deepfakes: Misinformation is showing up in our most personal online spaces
Jonas Kaiser Catching up with “Neuland”
Meredith Artley Huge demand for…anything but politics
LaToya Drake Listen up: New stories, new storytellers
Linda Solomon Wood The year of the climate reporter
Zainab Khan Publishers whose products can stand up to social media giants will win
Kyra Darnton A shift to depth in video
Logan Molyneux Seeing social media for what it is
Ståle Grut A new dawn for 3D tech in journalism
John Garrett You can’t raise prices forever
Cory Bergman Journalism as a technology service
Dan Shanoff Bet on sports gambling
Almar Latour Reported facts, weaponized in service of action
Gabriel Snyder Journalism doesn’t fit well in a funnel
Elizabeth Bramson-Boudreau A more sincere definition of “community”
Cristi Hegranes A year to invest in the security of local journalists
Josh Schwartz A pullback from platforms and a focus on product
Shannon McGregor More bogus embedded tweets in our stories
Ben Werdmuller The platform tide is turning
Don Day Timewalls and other reader revenue experiments
AX Mina The death of consensus, not the death of truth
Cindy Royal For journalism curriculum to change, its faculty needs disruption
Chase Davis We can acknowledge what we don’t know
M. Scott Havens Time to swing for the fences
Andrew Ramsammy The great re-pivot to audio
Craig Newmark The end of “loudspeakers for liars”
Rodney Gibbs A bright — and young — year for audio
Dheerja Kaur A focus on problems, not platforms
Ruth Palmer and Benjamin Toff From news fatigue to news avoidance
Taylor Lorenz Personal branding is more powerful than ever
Lauren Katz Community becomes a core newsroom value
J. Siguru Wahutu Think 2018 was bad? Wait until you see 2019
Francesco Zaffarano Towards a rethinking of journalism on social media
Pia Frey You can’t solve a crisis without treating it as a crisis
Nathalie Malinarich Video — yes, video
John Saroff The pivot to reader revenue’s unintended consequences
Ernie Smith The year we step back from the platform
Amy King We should listen to the kids (especially on Instagram)
Callie Schweitzer The rise of the conveners
Glyn Mottershead and Martin Chorley When a tech company pulls the plug on your story
Michael Grant More newsrooms experiment their way to success
Jeff Chin We detox from Chartbeat
Kawandeep Virdee Media wants to take care of you
Renée Kaplan Our future could lie within our own organizations
Laura E. Davis More access, but not that kind
Kristen Muller Local news fails — in a good way
Jim Friedlich Meet Citizen Kane 2.0
Bill Grueskin Toward a symphony model for local news
Joel Konopo Influencers become the new liberated power in Africa
Jared Newman AI-generated fakes launch a software arms race
Umbreen Bhatti The story doesn’t end for the people we quote
Jennifer Dargan You don’t build diversity through one-off training sessions
Thomas Hanitzsch The rise of tribal journalism
P. Kim Bui The misfits become the bosses
Winny de Jong Data journalism goes undercover
Jesse Brown Canada’s subsidy for news backfires
Matt Karolian Publishers come to terms with being Facebook’s enablers
Ariel Zirulnick Participation gets professional
Heather Bryant We are responsible for how we use our power
Elisabeth Goodridge Yes, they signed up — but our job’s not over
Tamar Charney Seriously: What do you do for people?
Manoush Zomorodi Tech will do for information overload what it did for mindfulness
Bill Adair Another year fighting Trump’s falsehoods
Rishad Patel A design system for responsible publishing
Alyssa Zeisler We expand what (and how and who) we serve
Stephanie Edgerly It’s time to understand the un-audience
Alexandra Svokos Good luck convincing us millennials to pay
Carrie Brown Advocating a healthy civic life is no journalistic crime
Joanne McNeil Building a digital hospice
Michael Rain The year of the culturally relevant curator
Stefanie Murray Local news wakes up and starts collaborating
Alexis Lloyd & Matt Boggie The year product leads media
Joe Amditis Give the audience a seat at the table
Darryl Holliday Let’s talk about power (yours)
Nicholas Jackson More transparency around newsroom decisions
Renan Borelli Developing loyalty means developing your talent
Julie Posetti The year of the fight back
Adam Thomas In Europe, foundations invest in news
Sarah Alvarez Simplify and redistribute
Whitney Phillips Our information systems aren’t broken — they’re working as intended
Nisha Chittal The homepage makes a comeback
Mandy Jenkins Fight the urge to run away from social media
Catalina Albeanu Being responsible for what we don’t know
Alexandra Borchardt Newsrooms need to build trust with their journalists, not just the audience
Becca Aaronson From bridge roles to product thinkers
Victor Pickard We will finally confront systemic market failure
Betsy O'Donovan and Melody Kramer The most beautiful sentence in 2019 is “No.”
Mat Yurow Content competition from the tech companies
Heba Aly The rise of international nonprofit news
Jenée Desmond-Harris It finally sinks in that some people aren’t white
Nik Usher Three ways national media will further undermine trust
Rubina Madan Fillion Fighting the reality of deepfakes
Elizabeth Jensen Going where the Acela can’t take you
Jonathan Gill Publishers build a common tech platform together
Rebecca Lee Sanchez We are all actors in the running rampant of political theater
Tushar Banerjee Interactive ads will be the new face of display advertising
Seema Yasmin We will create our own spaces
Raney Aronson-Rath We learn “digital” doesn’t have to mean “short”
Adam B. Ellick Video forensic reporting goes mainstream — and local
Kate Myers Journalism continues to be bad for democracy
Rachel Glickhouse Newsrooms will prioritize audience needs
Annie Rudd A more intimate aesthetic of politics — on Insta
Zizi Papacharissi Old interface, say hello to the new interface
Elizabeth Dunbar Local reporters reflect on what’s not important
Steve Grove A reckoning for tech’s work with news
Tshepo Tshabalala Ahead of African elections, unlock partnerships with fact-checkers