2
0
1
9

Journalism wants to be your friend, not your teacher

“Media is moving back from a 20th-century mass market to a collection of artisans who keep close ties with specific patrons, based on shared social, cultural and normative understandings.”

For many New Yorkers, the 17-day newspaper strike of 1945 was a trying ordeal. For communication researcher Bernard Berelson, it was an opportunity to understand what reading the newspaper meant to people, and what they were missing when denied it.

What he found was that people not only missed the “rational” purpose of news, such as obtaining current information, but also (and more so) the “non-rational” ones, like strengthening social ties, acquiring social prestige and fostering a sense of belonging. In a way, children who could no longer read the comic strips with their parents were at a greater loss than the adults who read the paper to keep track of international and financial news.

News consumption is often conceptualized as a cerebral activity that attests to our ability to be rational, truly modern citizens. But for some years now, in attempt to connect with readers and get them interested (and also get them to pay), news organizations have been increasingly addressing these soft benefits, reinventing themselves not as an authoritative instructor — but as a friend that keeps you up to date.

They do so, among other things, by talking to readers informally online and offline, offering access to clubs and events, repackaging subscription programs as “memberships”, and catering to social identities and shared values across different dimensions of the product — from share-baiting op-eds to the language used in subscription pitches.

This shift is the direct result of some foundational changes in the media industry. Most people have access to many more news sources than they had 20 years ago, so they can select their news on the basis of much more nuanced criteria. News organizations can no longer rely on funding from mass advertising, especially not online, so they are asking individuals to invest in a direct relationship with them.

Trust issues play a growing part in supporting that sensibility, too. People may not trust news organizations as much, but they will trust a friend with whom they have a lot in common.

This is one reason why in 2019, the media will try even harder to become your trusted friend. Journalism now seeks to be embedded in our social life, not only our intellectual activities. Increasingly, it pleads not only to our cerebral side, but also to social affinities and shared values.

For some, these developments are troubling, as they represent a weakening of shared knowledge and identity among national publics. Others point to their potential for engaging and mobilizing news consumers based on greater personal relevance. Either way, the signs are abundant that media is moving back from a 20th-century mass market to a collection of artisans who keep close ties with specific patrons, based on shared social, cultural and normative understandings.

This new landscape comes with a substantial challenge, on which we have to do much better this century than they did in the past. When news becomes your friend and depends on your voluntary contribution, the playing field is no longer level, and some communities and individuals are at much greater risk of falling behind. One of the defining challenges in the coming decades is making sure that professional news doesn’t become a luxury product. News organizations must find a way to borrow the positive qualities of friendship without reproducing its exclusivity.

Efrat Nechushtai is a PhD candidate in communications in the Columbia Graduate School of Journalism and a research fellow at the Tow Center for Digital Journalism.

Shalabh Upadhyay   A culture clash on India’s growing Internet

Robert Hernandez   Racists and sexists get replaced

Steve Henn   Smart speakers get smarter

Matthew Pressman   The battle over objectivity intensifies

Ole Reißmann   The rise of vertical storytelling

Borja Bergareche Sainz de los Terreros   Entering a more balanced era

Talia Stroud   Engaging people across lines of difference

Sue Cross   Return of the water cooler

Monique Judge   Committing to the truth, calling out lies

Juleyka Lantigua   Podcasting battles East Coast bias

Moreno Cruz Osório   Damaged credibility and a new threat in Brazil

Kjerstin Thorson   Time to get mad about information inequality (again)

Jesse Holcomb   We’ll get better at making the case for local journalism

Frank Chimero   Leave the phone at home and put news on your wrist

Peter Cunliffe-Jones   The focus of misinformation debates shifts south

Carolina Guerrero   Spanish-language audio blows up

Mario García   The rise of content “pilots”

Knight Foundation   A year of local collaboration

Jean Friedman Rudovsky   Cross-newsroom collaborations strengthen communities

Seth C. Lewis   The gap between journalism and research is too wide

Cherian George   Fake news wins in Asia

Adam Smith   Platforms will have to help rebuild trust in news

Tyler Fisher   This is journalism’s do-or-die moment

Errin Haines   Say it with me: Racism

Masuma Ahuja   Make foreign coverage less foreign

Jack Riley   Facebook refugees, from ad revenue to news habits

Andrea Faye Hart   Doing less harm, not just more good

Frank Mungeam   Tonight at 11: News, sports, and climate change

Mariana Moura Santos   From pageviews to impact

Soo Oh   Just showing our work isn’t enough

Colleen Shalby   Representation becomes more than a talking point

Alberto Cairo   A year of uncertainty and confidence

Mandy Velez   Putting the social back in social media

Julia Rubin   Meeting people where they are

Carl Bialik   Fatigued news consumers will pay more for less news

Kainaz Amaria   We consider who’s behind the camera

Charo Henríquez   Pivot to journalism

Salem Solomon   Correcting our corrections

Emma Carew Grovum   The year of the loyal reader

Tim Carmody   Unlocking the commons

Axie Navas   The traffic hunt, CMS battle, and magazine identity crises loom

Patrick Butler   Measuring impact will increase audience trust

Sue Robinson   Reporters go on the offensive

Peter Bale   Venture capital runs out of patience

Joshua P. Darr   The nationalization of political news will accelerate

Andrew Donohue   Voting rights becomes the new climate change

Amy Schmitz Weiss   Local news isn’t where you thought it was

John Biewen   Podcasts keep getting better

Simon Galperin   After capitalism’s fire, journalism’s secondary succession

Jonathan Stray   More algorithmic accountability reporting, and a lot of it will be meh

Angèle Christin   Algorithms and the reflexive turn

Sarah Marshall   A return to destination journalism

Geetika Rudra   The year of actionable (local) journalism

Johannes Klingebiel   We all grow hooves

Steve Myers   From trying to cover it all to covering what matters

Marie Shanahan   Newsrooms take the comments sections back from platforms

Angilee Shah   The year news orgs say “yes” to real leaders

Robin Kwong   Tech shouldn’t be the only field pollinating “news nerds”

Elva Ramirez   News — but make it cinematic

Candis Callison   Learn from Indigenous journalists on covering climate change

Jeremy Gilbert   AI finally becomes helpful

Heather Chaplin   Agree we’re partisan — for the democratic system

Matt Skibinski   Quality and reliability are the new currencies for publishers

Millie Tran   There is no magic — you’ve got this

Mike Caulfield   Ditch the media literacy cynicism and get to work

Zuzanna Ziomecka   News leadership gets an overdue upgrade

Christa Scharfenberg and Vickie Baranetsky   The year of the lawsuit

Brian Moritz   The subscription-pocalypse is about to hit

Simon Rogers   Data journalism becomes a global field

Nico Gendron   Reaching Generation Z beyond the coasts

Justin Kosslyn   Text hits a tipping point

Ben Smith   The pendulum starts to swing back

Libby Bawcombe   Haikus of the news

Kevin D. Grant   A year to embrace journalism as public service

Francesco Marconi   The year of iterative journalism

Gideon Lichfield   Goodbye attention economy, we’ll miss you

Greg Emerson   Power to the user

Rachel Davis Mersey   Local news goes minimalist

A.J. Bauer   The coming splintering of conservative media

Ernst-Jan Pfauth   Readers are only getting started

Dave Burdick   Seeing our blind spots

Mike Isaac   The old exit doors for digital media companies are closing

Rebecca Searles   From silos to Swiss Army knife teams

Rasmus Kleis Nielsen   A long, slow slog, with no one coming to the rescue

Sarah Stonbely   Mapping the local news ecosystem — with scale but detail

Pablo Boczkowski   Reimagining the media for post-institutional times

Elite Truong   What do we owe the next generation?

Efrat Nechushtai   Journalism wants to be your friend, not your teacher

Eric Nuzum   The year of the DIY podcast network

Mike Rispoli and Craig Aaron   Government funds local news — and that’s a good thing

Hossein Derakhshan   The news is dying, but journalism will not — and should not

Kelsey Proud   Journalism becomes the escape

Matt Waite   “I went to Node.js because I wished to live deliberately”

Celeste LeCompte   Local news needs local conversation to survive

Eric Ulken   The year you actually start to like your CMS

Claire Wardle   Forget deepfakes: Misinformation is showing up in our most personal online spaces

Jonas Kaiser   Catching up with “Neuland”

Hearken   Pivot to people

Meredith Artley   Huge demand for…anything but politics

LaToya Drake   Listen up: New stories, new storytellers

Linda Solomon Wood   The year of the climate reporter

Rick Berke   The year of loyalty

Reyhan Harmanci   Selling more stories to Hollywood

Zainab Khan   Publishers whose products can stand up to social media giants will win

Kyra Darnton   A shift to depth in video

Logan Molyneux   Seeing social media for what it is

Ståle Grut   A new dawn for 3D tech in journalism

John Garrett   You can’t raise prices forever

Cory Bergman   Journalism as a technology service

Dan Shanoff   Bet on sports gambling

Almar Latour   Reported facts, weaponized in service of action

Gabriel Snyder   Journalism doesn’t fit well in a funnel

Elizabeth Bramson-Boudreau   A more sincere definition of “community”

Cristi Hegranes   A year to invest in the security of local journalists

Josh Schwartz   A pullback from platforms and a focus on product

Shannon McGregor   More bogus embedded tweets in our stories

Ben Werdmuller   The platform tide is turning

Don Day   Timewalls and other reader revenue experiments

AX Mina   The death of consensus, not the death of truth

Cindy Royal   For journalism curriculum to change, its faculty needs disruption

Chase Davis   We can acknowledge what we don’t know

M. Scott Havens   Time to swing for the fences

Andrew Ramsammy   The great re-pivot to audio

Craig Newmark   The end of “loudspeakers for liars”

Rodney Gibbs   A bright — and young — year for audio

Dheerja Kaur   A focus on problems, not platforms

Ruth Palmer and Benjamin Toff   From news fatigue to news avoidance

Taylor Lorenz   Personal branding is more powerful than ever

Lauren Katz   Community becomes a core newsroom value

J. Siguru Wahutu   Think 2018 was bad? Wait until you see 2019

Francesco Zaffarano   Towards a rethinking of journalism on social media

Pia Frey   You can’t solve a crisis without treating it as a crisis

Nathalie Malinarich   Video — yes, video

John Saroff   The pivot to reader revenue’s unintended consequences

Ernie Smith   The year we step back from the platform

Amy King   We should listen to the kids (especially on Instagram)

Callie Schweitzer   The rise of the conveners

Glyn Mottershead and Martin Chorley   When a tech company pulls the plug on your story

Michael Grant   More newsrooms experiment their way to success

Jeff Chin   We detox from Chartbeat

Kawandeep Virdee   Media wants to take care of you

Renée Kaplan   Our future could lie within our own organizations

Laura E. Davis   More access, but not that kind

Kristen Muller   Local news fails — in a good way

Jim Friedlich   Meet Citizen Kane 2.0

Bill Grueskin   Toward a symphony model for local news

Joel Konopo   Influencers become the new liberated power in Africa

Jared Newman   AI-generated fakes launch a software arms race

Umbreen Bhatti   The story doesn’t end for the people we quote

Jennifer Dargan   You don’t build diversity through one-off training sessions

Thomas Hanitzsch   The rise of tribal journalism

P. Kim Bui   The misfits become the bosses

Winny de Jong   Data journalism goes undercover

Jesse Brown   Canada’s subsidy for news backfires

Matt Karolian   Publishers come to terms with being Facebook’s enablers

Ariel Zirulnick   Participation gets professional

Heather Bryant   We are responsible for how we use our power

Elisabeth Goodridge   Yes, they signed up — but our job’s not over

Tamar Charney   Seriously: What do you do for people?

Manoush Zomorodi   Tech will do for information overload what it did for mindfulness

Bill Adair   Another year fighting Trump’s falsehoods

Rishad Patel   A design system for responsible publishing

Alyssa Zeisler   We expand what (and how and who) we serve

Stephanie Edgerly   It’s time to understand the un-audience

Alexandra Svokos   Good luck convincing us millennials to pay

Carrie Brown   Advocating a healthy civic life is no journalistic crime

Joanne McNeil   Building a digital hospice

Michael Rain   The year of the culturally relevant curator

Stefanie Murray   Local news wakes up and starts collaborating

Alexis Lloyd & Matt Boggie   The year product leads media

Joe Amditis   Give the audience a seat at the table

Darryl Holliday   Let’s talk about power (yours)

Nicholas Jackson   More transparency around newsroom decisions

Renan Borelli   Developing loyalty means developing your talent

Julie Posetti   The year of the fight back

Adam Thomas   In Europe, foundations invest in news

Sarah Alvarez   Simplify and redistribute

Whitney Phillips   Our information systems aren’t broken — they’re working as intended

Nisha Chittal   The homepage makes a comeback

Mandy Jenkins   Fight the urge to run away from social media

Catalina Albeanu   Being responsible for what we don’t know

Alexandra Borchardt   Newsrooms need to build trust with their journalists, not just the audience

Becca Aaronson   From bridge roles to product thinkers

Victor Pickard   We will finally confront systemic market failure

Betsy O'Donovan and Melody Kramer   The most beautiful sentence in 2019 is “No.”

Mat Yurow   Content competition from the tech companies

Heba Aly   The rise of international nonprofit news

Jenée Desmond-Harris   It finally sinks in that some people aren’t white

Nik Usher   Three ways national media will further undermine trust

Rubina Madan Fillion   Fighting the reality of deepfakes

Elizabeth Jensen   Going where the Acela can’t take you

Jonathan Gill   Publishers build a common tech platform together

Rebecca Lee Sanchez   We are all actors in the running rampant of political theater

Tushar Banerjee   Interactive ads will be the new face of display advertising

Seema Yasmin   We will create our own spaces

Raney Aronson-Rath   We learn “digital” doesn’t have to mean “short”

Adam B. Ellick   Video forensic reporting goes mainstream — and local

Kate Myers   Journalism continues to be bad for democracy

Rachel Glickhouse   Newsrooms will prioritize audience needs

Annie Rudd   A more intimate aesthetic of politics — on Insta

Zizi Papacharissi   Old interface, say hello to the new interface

Elizabeth Dunbar   Local reporters reflect on what’s not important

Steve Grove   A reckoning for tech’s work with news

Tshepo Tshabalala   Ahead of African elections, unlock partnerships with fact-checkers

Jake Shapiro   Podcasting is media’s slow food movement