I believe that publishers will attempt to collaboratively build interoperable technology products in order to survive.
Over the past several years, many publishing companies have tried to differentiate themselves by building their own technology platforms. Smaller publishers have also been forced to focus more on technology just to keep pace with a quickly evolving industry, but they’re usually priced out by the competition.
In this environment, consumers have benefited from generally improved user experiences: better mobile experiences, faster page load times, and improved ad targeting. But the many other necessary areas where publishers have invested in technology — content management systems, asset and workflow management, various kinds of data and knowledge management optimizations, and so on — aren’t readily apparent to the user and have not yet substantially improved the bottom lines of these companies.
Therefore publishers — especially legacy print companies — are facing some hard truths:
I believe what publishers have in common — how they do business, the ways they serve their readers/viewers, who they truly compete against — is far more important than how they differentiate from one other. Consumers don’t really care about the internals of the business. They just want the best, most valuable editorial content delivered as quickly as possible with a minimum of friction.
One way to meet the many needs that most if not all publishers share would be to collaboratively develop their digital products. Specifically, they should build for interoperability. One publisher’s CMS, another’s content APIs, a third company’s data offering — they might one day all work together to allow all ships to rise and to reclaim advertising and subscription revenue from the platforms. This might allow publishers to refocus on differentiating where it truly matters for the user: in the quality of their content.
Jonathan Gill was until recently a director of product at Condé Nast.
Brian Moritz The subscription-pocalypse is about to hit
Manoush Zomorodi Tech will do for information overload what it did for mindfulness
Betsy O'Donovan and Melody Kramer The most beautiful sentence in 2019 is “No.”
Sarah Alvarez Simplify and redistribute
Moreno Cruz Osório Damaged credibility and a new threat in Brazil
Rachel Glickhouse Newsrooms will prioritize audience needs
P. Kim Bui The misfits become the bosses
Emma Carew Grovum The year of the loyal reader
AX Mina The death of consensus, not the death of truth
Renan Borelli Developing loyalty means developing your talent
Adam B. Ellick Video forensic reporting goes mainstream — and local
Laura E. Davis More access, but not that kind
Pablo Boczkowski Reimagining the media for post-institutional times
Whitney Phillips Our information systems aren’t broken — they’re working as intended
Mat Yurow Content competition from the tech companies
Patrick Butler Measuring impact will increase audience trust
Alexandra Borchardt Newsrooms need to build trust with their journalists, not just the audience
Joe Amditis Give the audience a seat at the table
Alyssa Zeisler We expand what (and how and who) we serve
Masuma Ahuja Make foreign coverage less foreign
Francesco Zaffarano Towards a rethinking of journalism on social media
Matt Waite “I went to Node.js because I wished to live deliberately”
Joshua P. Darr The nationalization of political news will accelerate
A.J. Bauer The coming splintering of conservative media
Steve Henn Smart speakers get smarter
Ruth Palmer and Benjamin Toff From news fatigue to news avoidance
Angilee Shah The year news orgs say “yes” to real leaders
Sarah Stonbely Mapping the local news ecosystem — with scale but detail
Rebecca Lee Sanchez We are all actors in the running rampant of political theater
Ben Werdmuller The platform tide is turning
Nikki Usher Three ways national media will further undermine trust
Axie Navas The traffic hunt, CMS battle, and magazine identity crises loom
Dave Burdick Seeing our blind spots
Catalina Albeanu Being responsible for what we don’t know
Glyn Mottershead and Martin Chorley When a tech company pulls the plug on your story
Elizabeth Bramson-Boudreau A more sincere definition of “community”
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Jonathan Stray More algorithmic accountability reporting, and a lot of it will be meh
Jack Riley Facebook refugees, from ad revenue to news habits
Ernst-Jan Pfauth Readers are only getting started
Carrie Brown-Smith Advocating a healthy civic life is no journalistic crime
Dan Shanoff Bet on sports gambling
Pia Frey You can’t solve a crisis without treating it as a crisis
Heather Chaplin Agree we’re partisan — for the democratic system
Reyhan Harmanci Selling more stories to Hollywood
Simon Galperin After capitalism’s fire, journalism’s secondary succession
Mario García The rise of content “pilots”
Andrew Donohue Voting rights becomes the new climate change
Carolina Guerrero Spanish-language audio blows up
Frank Chimero Leave the phone at home and put news on your wrist
Cristi Hegranes A year to invest in the security of local journalists
Cory Bergman Journalism as a technology service
Sue Robinson Reporters go on the offensive
Gabriel Snyder Journalism doesn’t fit well in a funnel
Steve Grove A reckoning for tech’s work with news
Mike Caulfield Ditch the media literacy cynicism and get to work
Cherian George Fake news wins in Asia
Ariel Zirulnick Participation gets professional
Annie Rudd A more intimate aesthetic of politics — on Insta
Chase Davis We can acknowledge what we don’t know
Errin Haines Say it with me: Racism
Kjerstin Thorson Time to get mad about information inequality (again)
Peter Cunliffe-Jones The focus of misinformation debates shifts south
Jean Friedman Rudovsky Cross-newsroom collaborations strengthen communities
Nathalie Malinarich Video — yes, video
Thomas Hanitzsch The rise of tribal journalism
Kyra Darnton A shift to depth in video
Tshepo Tshabalala Ahead of African elections, unlock partnerships with fact-checkers
Tim Carmody Unlocking the commons
Michael Rain The year of the culturally relevant curator
Jonas Kaiser Catching up with “Neuland”
Eric Nuzum The year of the DIY podcast network
Colleen Shalby Representation becomes more than a talking point
Michael Grant More newsrooms experiment their way to success
Logan Molyneux Seeing social media for what it is
Mandy Velez Putting the social back in social media
Johannes Klingebiel We all grow hooves
Andrea Faye Hart Doing less harm, not just more good
J. Siguru Wahutu Think 2018 was bad? Wait until you see 2019
Talia Stroud Engaging people across lines of difference
Candis Callison Learn from Indigenous journalists on covering climate change
Carl Bialik Fatigued news consumers will pay more for less news
Almar Latour Reported facts, weaponized in service of action
Borja Bergareche Sainz de los Terreros Entering a more balanced era
Alexandra Svokos Good luck convincing us millennials to pay
Lauren Katz Community becomes a core newsroom value
Adam Thomas In Europe, foundations invest in news
Heather Bryant We are responsible for how we use our power
Taylor Lorenz Personal branding is more powerful than ever
Elizabeth Jensen Going where the Acela can’t take you
Celeste LeCompte Local news needs local conversation to survive
Elizabeth Dunbar Local reporters reflect on what’s not important
Jim Friedlich Meet Citizen Kane 2.0
LaToya Drake Listen up: New stories, new storytellers
Ole Reißmann The rise of vertical storytelling
John Biewen Podcasts keep getting better
Becca Aaronson From bridge roles to product thinkers
Renée Kaplan Our future could lie within our own organizations
Hossein Derakhshan The news is dying, but journalism will not — and should not
Seema Yasmin We will create our own spaces
Jesse Brown Canada’s subsidy for news backfires
Marie Shanahan Newsrooms take the comments sections back from platforms
Knight Foundation A year of local collaboration
Joanne McNeil Building a digital hospice
Kate Myers Journalism continues to be bad for democracy
Matt Skibinski Quality and reliability are the new currencies for publishers
Greg Emerson Power to the user
Shalabh Upadhyay A culture clash on India’s growing Internet
Salem Solomon Correcting our corrections
Cindy Royal For journalism curriculum to change, its faculty needs disruption
Claire Wardle Forget deepfakes: Misinformation is showing up in our most personal online spaces
Darryl Holliday Let’s talk about power (yours)
Mike Isaac The old exit doors for digital media companies are closing
Ernie Smith The year we step back from the platform
Zuzanna Ziomecka News leadership gets an overdue upgrade
Bill Adair Another year fighting Trump’s falsehoods
Charo Henríquez Pivot to journalism
Eric Ulken The year you actually start to like your CMS
Raney Aronson-Rath We learn “digital” doesn’t have to mean “short”
Simon Rogers Data journalism becomes a global field
Kevin D. Grant A year to embrace journalism as public service
Andrew Ramsammy The great re-pivot to audio
Jared Newman AI-generated fakes launch a software arms race
Julia Rubin Meeting people where they are
Rachel Davis Mersey Local news goes minimalist
Jake Shapiro Podcasting is media’s slow food movement
Winny de Jong Data journalism goes undercover
Rodney Gibbs A bright — and young — year for audio
Mike Rispoli and Craig Aaron Government funds local news — and that’s a good thing
Don Day Timewalls and other reader revenue experiments
Elva Ramirez News — but make it cinematic
Amy Schmitz Weiss Local news isn’t where you thought it was
Sarah Marshall A return to destination journalism
Kelsey Proud Journalism becomes the escape
Jesse Holcomb We’ll get better at making the case for local journalism
Tushar Banerjee Interactive ads will be the new face of display advertising
Juleyka Lantigua Podcasting battles East Coast bias
Elisabeth Goodridge Yes, they signed up — but our job’s not over
Ben Smith The pendulum starts to swing back
Joel Konopo Influencers become the new liberated power in Africa
Christa Scharfenberg and Vickie Baranetsky The year of the lawsuit
Elite Truong What do we owe the next generation?
Rick Berke The year of loyalty
Millie Tran There is no magic — you’ve got this
Steve Myers From trying to cover it all to covering what matters
Sue Cross Return of the water cooler
Peter Bale Venture capital runs out of patience
Libby Bawcombe Haikus of the news
John Saroff The pivot to reader revenue’s unintended consequences
Nisha Chittal The homepage makes a comeback
Josh Schwartz A pullback from platforms and a focus on product
Stephanie Edgerly It’s time to understand the un-audience
Bill Grueskin Toward a symphony model for local news
Rasmus Kleis Nielsen A long, slow slog, with no one coming to the rescue
Linda Solomon Wood The year of the climate reporter
Jenée Desmond-Harris It finally sinks in that some people aren’t white
Gideon Lichfield Goodbye attention economy, we’ll miss you
Nico Gendron Reaching Generation Z beyond the coasts
Jonathan Gill Publishers build a common tech platform together
Tamar Charney Seriously: What do you do for people?
Jeff Chin We detox from Chartbeat
Mandy Jenkins Fight the urge to run away from social media
Robert Hernandez Racists and sexists get replaced
Efrat Nechushtai Journalism wants to be your friend, not your teacher
Craig Newmark The end of “loudspeakers for liars”
Zizi Papacharissi Old interface, say hello to the new interface
Jennifer Dargan You don’t build diversity through one-off training sessions
Nicholas Jackson More transparency around newsroom decisions
Alberto Cairo A year of uncertainty and confidence
Julie Posetti The year of the fight back
Matthew Pressman The battle over objectivity intensifies
Rebecca Searles From silos to Swiss Army knife teams
Zainab Khan Publishers whose products can stand up to social media giants will win
Tyler Fisher This is journalism’s do-or-die moment
Adam Smith Platforms will have to help rebuild trust in news
Kawandeep Virdee Media wants to take care of you
Matt Karolian Publishers come to terms with being Facebook’s enablers
Victor Pickard We will finally confront systemic market failure
Rubina Madan Fillion Fighting the reality of deepfakes
Justin Kosslyn Text hits a tipping point
Kristen Muller Local news fails — in a good way
Callie Schweitzer The rise of the conveners
Alexis Lloyd & Matt Boggie The year product leads media
Mariana Moura Santos From pageviews to impact
Geetika Rudra The year of actionable (local) journalism
Heba Aly The rise of international nonprofit news
Soo Oh Just showing our work isn’t enough
Angèle Christin Algorithms and the reflexive turn
Stefanie Murray Local news wakes up and starts collaborating
Monique Judge Committing to the truth, calling out lies
John Garrett You can’t raise prices forever
Francesco Marconi The year of iterative journalism
Dheerja Kaur A focus on problems, not platforms
Frank Mungeam Tonight at 11: News, sports, and climate change
Umbreen Bhatti The story doesn’t end for the people we quote
Kainaz Amaria We consider who’s behind the camera
Ståle Grut A new dawn for 3D tech in journalism
M. Scott Havens Time to swing for the fences
Meredith Artley Huge demand for…anything but politics
Amy King We should listen to the kids (especially on Instagram)
Seth C. Lewis The gap between journalism and research is too wide
Shannon McGregor More bogus embedded tweets in our stories