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Haikus of the news

“We will discover / — despite our product roadmaps — / that one size fits none.”

We call them “users,”
but they’re individuals
doing their own thing.

Watch their behaviors.
Are they very similar?
Look how they differ!

Quinn reads newspapers,
Jamie skims aggregators,
Chris watches TV.

We will discover
— despite our product roadmaps —
that one size fits none.

Design, build, and test.
Prototype new solutions.
Meet them where they are.

Text Dale a chatbot,
push Pat notifications,
feed Sam on social.

Throw out the playbook!
Find each and every use case,
and ship bespoke news.

Recognize the needs
of the new news consumer.
“Users” are humans.

Libby Bawcombe is the manager of design research and strategy at NPR.

Monique Judge   Committing to the truth, calling out lies

Mike Isaac   The old exit doors for digital media companies are closing

Gabriel Snyder   Journalism doesn’t fit well in a funnel

Ståle Grut   A new dawn for 3D tech in journalism

Andrew Donohue   Voting rights becomes the new climate change

Jeff Chin   We detox from Chartbeat

P. Kim Bui   The misfits become the bosses

Greg Emerson   Power to the user

Eric Nuzum   The year of the DIY podcast network

Jared Newman   AI-generated fakes launch a software arms race

An Xiao Mina   The death of consensus, not the death of truth

Tushar Banerjee   Interactive ads will be the new face of display advertising

Carrie Brown-Smith   Advocating a healthy civic life is no journalistic crime

Rebecca Lee Sanchez   We are all actors in the running rampant of political theater

Seth C. Lewis   The gap between journalism and research is too wide

Rasmus Kleis Nielsen   A long, slow slog, with no one coming to the rescue

Peter Cunliffe-Jones   The focus of misinformation debates shifts south

Jake Shapiro   Podcasting is media’s slow food movement

Candis Callison   Learn from Indigenous journalists on covering climate change

Amy King   We should listen to the kids (especially on Instagram)

Heather Bryant   We are responsible for how we use our power

Logan Molyneux   Seeing social media for what it is

Rachel Glickhouse   Newsrooms will prioritize audience needs

Ariel Zirulnick   Participation gets professional

Ben Werdmuller   The platform tide is turning

Dave Burdick   Seeing our blind spots

Dheerja Kaur   A focus on problems, not platforms

Zizi Papacharissi   Old interface, say hello to the new interface

Jack Riley   Facebook refugees, from ad revenue to news habits

Ole Reißmann   The rise of vertical storytelling

Thomas Hanitzsch   The rise of tribal journalism

Umbreen Bhatti   The story doesn’t end for the people we quote

Steve Grove   A reckoning for tech’s work with news

Meredith Artley   Huge demand for…anything but politics

Rubina Madan Fillion   Fighting the reality of deepfakes

Joe Amditis   Give the audience a seat at the table

Kainaz Amaria   We consider who’s behind the camera

Raney Aronson-Rath   We learn “digital” doesn’t have to mean “short”

Carl Bialik   Fatigued news consumers will pay more for less news

Libby Bawcombe   Haikus of the news

Victor Pickard   We will finally confront systemic market failure

Zuzanna Ziomecka   News leadership gets an overdue upgrade

Matt Waite   “I went to Node.js because I wished to live deliberately”

Patrick Butler   Measuring impact will increase audience trust

Brian Moritz   The subscription-pocalypse is about to hit

Mario García   The rise of content “pilots”

Jeremy Gilbert   AI finally becomes helpful

Manoush Zomorodi   Tech will do for information overload what it did for mindfulness

Sue Robinson   Reporters go on the offensive

Hearken   Pivot to people

Josh Schwartz   A pullback from platforms and a focus on product

Salem Solomon   Correcting our corrections

Betsy O'Donovan and Melody Kramer   The most beautiful sentence in 2019 is “No.”

Nisha Chittal   The homepage makes a comeback

Mike Caulfield   Ditch the media literacy cynicism and get to work

Rebecca Searles   From silos to Swiss Army knife teams

Kelsey Proud   Journalism becomes the escape

Shalabh Upadhyay   A culture clash on India’s growing Internet

Knight Foundation   A year of local collaboration

Elite Truong   What do we owe the next generation?

Elizabeth Bramson-Boudreau   A more sincere definition of “community”

Adam Thomas   In Europe, foundations invest in news

Rachel Davis Mersey   Local news goes minimalist

Stefanie Murray   Local news wakes up and starts collaborating

Laura E. Davis   More access, but not that kind

Bill Adair   Another year fighting Trump’s falsehoods

Julie Posetti   The year of the fight back

John Garrett   You can’t raise prices forever

Matthew Pressman   The battle over objectivity intensifies

Cory Bergman   Journalism as a technology service

Rick Berke   The year of loyalty

Shannon McGregor   More bogus embedded tweets in our stories

Steve Myers   From trying to cover it all to covering what matters

Sarah Stonbely   Mapping the local news ecosystem — with scale but detail

Joel Konopo   Influencers become the new liberated power in Africa

Charo Henríquez   Pivot to journalism

Emma Carew Grovum   The year of the loyal reader

Peter Bale   Venture capital runs out of patience

Kawandeep Virdee   Media wants to take care of you

Francesco Zaffarano   Towards a rethinking of journalism on social media

Cindy Royal   For journalism curriculum to change, its faculty needs disruption

Ruth Palmer and Benjamin Toff   From news fatigue to news avoidance

Kristen Muller   Local news fails — in a good way

Simon Rogers   Data journalism becomes a global field

Kjerstin Thorson   Time to get mad about information inequality (again)

Julia Rubin   Meeting people where they are

John Biewen   Podcasts keep getting better

Andrew Ramsammy   The great re-pivot to audio

Cristi Hegranes   A year to invest in the security of local journalists

Joanne McNeil   Building a digital hospice

Winny de Jong   Data journalism goes undercover

Zainab Khan   Publishers whose products can stand up to social media giants will win

Adam Smith   Platforms will have to help rebuild trust in news

Celeste LeCompte   Local news needs local conversation to survive

Renée Kaplan   Our future could lie within our own organizations

Lauren Katz   Community becomes a core newsroom value

Chase Davis   We can acknowledge what we don’t know

Annie Rudd   A more intimate aesthetic of politics — on Insta

Claire Wardle   Forget deepfakes: Misinformation is showing up in our most personal online spaces

Frank Mungeam   Tonight at 11: News, sports, and climate change

Pablo Boczkowski   Reimagining the media for post-institutional times

Becca Aaronson   From bridge roles to product thinkers

Matt Skibinski   Quality and reliability are the new currencies for publishers

Justin Kosslyn   Text hits a tipping point

Juleyka Lantigua-Williams   Podcasting battles East Coast bias

Elizabeth Jensen   Going where the Acela can’t take you

Francesco Marconi   The year of iterative journalism

Michael Grant   More newsrooms experiment their way to success

Sue Cross   Return of the water cooler

Angilee Shah   The year news orgs say “yes” to real leaders

Nico Gendron   Reaching Generation Z beyond the coasts

Frank Chimero   Leave the phone at home and put news on your wrist

Joshua Darr   The nationalization of political news will accelerate

Borja Bergareche Sainz de los Terreros   Entering a more balanced era

Whitney Phillips   Our information systems aren’t broken — they’re working as intended

Michael Rain   The year of the culturally relevant curator

Ben Smith   The pendulum starts to swing back

Dan Shanoff   Bet on sports gambling

Geetika Rudra   The year of actionable (local) journalism

Alexandra Svokos   Good luck convincing us millennials to pay

Matt Karolian   Publishers come to terms with being Facebook’s enablers

Reyhan Harmanci   Selling more stories to Hollywood

M. Scott Havens   Time to swing for the fences

Jim Friedlich   Meet Citizen Kane 2.0

Jean Friedman Rudovsky   Cross-newsroom collaborations strengthen communities

Sarah Marshall   A return to destination journalism

Jenée Desmond-Harris   It finally sinks in that some people aren’t white

Efrat Nechushtai   Journalism wants to be your friend, not your teacher

Ernst-Jan Pfauth   Readers are only getting started

Mike Rispoli and Craig Aaron   Government funds local news — and that’s a good thing

Bill Grueskin   Toward a symphony model for local news

james Wahutu   Think 2018 was bad? Wait until you see 2019

Errin Haines Whack   Say it with me: Racism

Rodney Gibbs   A bright — and young — year for audio

Sarah Alvarez   Simplify and redistribute

Pia Frey   You can’t solve a crisis without treating it as a crisis

Elisabeth Goodridge   Yes, they signed up — but our job’s not over

Jennifer Dargan   You don’t build diversity through one-off training sessions

Axie Navas   The traffic hunt, CMS battle, and magazine identity crises loom

Stephanie Edgerly   It’s time to understand the un-audience

Taylor Lorenz   Personal branding is more powerful than ever

Kyra Darnton   A shift to depth in video

Robert Hernandez   Racists and sexists get replaced

Talia Stroud   Engaging people across lines of difference

Jonathan Gill   Publishers build a common tech platform together

Seema Yasmin   We will create our own spaces

Almar Latour   Reported facts, weaponized in service of action

Ernie Smith   The year we step back from the platform

Nicholas Jackson   More transparency around newsroom decisions

Eric Ulken   The year you actually start to like your CMS

Cherian George   Fake news wins in Asia

Soo Oh   Just showing our work isn’t enough

Carolina Guerrero   Spanish-language audio blows up

Adam B. Ellick   Video forensic reporting goes mainstream — and local

Robin Kwong   Tech shouldn’t be the only field pollinating “news nerds”

A.J. Bauer   The coming splintering of conservative media

Heba Aly   The rise of international nonprofit news

Millie Tran   There is no magic — you’ve got this

Moreno Cruz Osório   Damaged credibility and a new threat in Brazil

Gideon Lichfield   Goodbye attention economy, we’ll miss you

Linda Solomon Wood   The year of the climate reporter

Simon Galperin   After capitalism’s fire, journalism’s secondary succession

Masuma Ahuja   Make foreign coverage less foreign

Mandy Velez   Putting the social back in social media

Tshepo Tshabalala   Ahead of African elections, unlock partnerships with fact-checkers

Amy Schmitz Weiss   Local news isn’t where you thought it was

LaToya Drake   Listen up: New stories, new storytellers

Don Day   Timewalls and other reader revenue experiments

Hossein Derakhshan   The news is dying, but journalism will not — and should not

Darryl Holliday   Let’s talk about power (yours)

Glyn Mottershead and Martin Chorley   When a tech company pulls the plug on your story

Alexis Lloyd & Matt Boggie   The year product leads media

Alexandra Borchardt   Newsrooms need to build trust with their journalists, not just the audience

Nathalie Malinarich   Video — yes, video

Kate Myers   Journalism continues to be bad for democracy

Renan Borelli   Developing loyalty means developing your talent

Jonathan Stray   More algorithmic accountability reporting, and a lot of it will be meh

Johannes Klingebiel   We all grow hooves

Craig Newmark   The end of “loudspeakers for liars”

Nikki Usher   Three ways national media will further undermine trust

Jesse Holcomb   We’ll get better at making the case for local journalism

John Saroff   The pivot to reader revenue’s unintended consequences

Angèle Christin   Algorithms and the reflexive turn

Tamar Charney   Seriously: What do you do for people?

Alberto Cairo   A year of uncertainty and confidence

Mandy Jenkins   Fight the urge to run away from social media

Elizabeth Dunbar   Local reporters reflect on what’s not important

Kevin Douglas Grant   A year to embrace journalism as public service

Steve Henn   Smart speakers get smarter

Andrea Faye Hart   Doing less harm, not just more good

Jesse Brown   Canada’s subsidy for news backfires

Tyler Fisher   This is journalism’s do-or-die moment

Mat Yurow   Content competition from the tech companies

Elva Ramirez   News — but make it cinematic

Marie Shanahan   Newsrooms take the comments sections back from platforms

Cătălina Albeanu   Being responsible for what we don’t know

Alyssa Zeisler   We expand what (and how and who) we serve

Colleen Shalby   Representation becomes more than a talking point

Callie Schweitzer   The rise of the conveners

Jonas Kaiser   Catching up with “Neuland”

Heather Chaplin   Agree we’re partisan — for the democratic system

Tim Carmody   Unlocking the commons

Rishad Patel   A design system for responsible publishing

Christa Scharfenberg and Vickie Baranetsky   The year of the lawsuit

Mariana Moura Santos   From pageviews to impact