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Haikus of the news

“We will discover / — despite our product roadmaps — / that one size fits none.”

We call them “users,”
but they’re individuals
doing their own thing.

Watch their behaviors.
Are they very similar?
Look how they differ!

Quinn reads newspapers,
Jamie skims aggregators,
Chris watches TV.

We will discover
— despite our product roadmaps —
that one size fits none.

Design, build, and test.
Prototype new solutions.
Meet them where they are.

Text Dale a chatbot,
push Pat notifications,
feed Sam on social.

Throw out the playbook!
Find each and every use case,
and ship bespoke news.

Recognize the needs
of the new news consumer.
“Users” are humans.

Libby Bawcombe is the manager of design research and strategy at NPR.

Heather Chaplin   Agree we’re partisan — for the democratic system

Pia Frey   You can’t solve a crisis without treating it as a crisis

Nico Gendron   Reaching Generation Z beyond the coasts

Jean Friedman Rudovsky   Cross-newsroom collaborations strengthen communities

Julia Rubin   Meeting people where they are

Shannon McGregor   More bogus embedded tweets in our stories

Libby Bawcombe   Haikus of the news

Nicholas Jackson   More transparency around newsroom decisions

Michael Rain   The year of the culturally relevant curator

Rebecca Searles   From silos to Swiss Army knife teams

Sue Cross   Return of the water cooler

Heba Aly   The rise of international nonprofit news

Salem Solomon   Correcting our corrections

Julie Posetti   The year of the fight back

Callie Schweitzer   The rise of the conveners

Chase Davis   We can acknowledge what we don’t know

Sarah Stonbely   Mapping the local news ecosystem — with scale but detail

Seth C. Lewis   The gap between journalism and research is too wide

Elizabeth Dunbar   Local reporters reflect on what’s not important

Elite Truong   What do we owe the next generation?

Soo Oh   Just showing our work isn’t enough

Amy King   We should listen to the kids (especially on Instagram)

John Biewen   Podcasts keep getting better

Cherian George   Fake news wins in Asia

Stephanie Edgerly   It’s time to understand the un-audience

Craig Newmark   The end of “loudspeakers for liars”

Betsy O'Donovan and Melody Kramer   The most beautiful sentence in 2019 is “No.”

Angèle Christin   Algorithms and the reflexive turn

Don Day   Timewalls and other reader revenue experiments

Ole Reißmann   The rise of vertical storytelling

Dheerja Kaur   A focus on problems, not platforms

Jesse Brown   Canada’s subsidy for news backfires

Rasmus Kleis Nielsen   A long, slow slog, with no one coming to the rescue

Kainaz Amaria   We consider who’s behind the camera

Mandy Jenkins   Fight the urge to run away from social media

Adam Thomas   In Europe, foundations invest in news

Elisabeth Goodridge   Yes, they signed up — but our job’s not over

Darryl Holliday   Let’s talk about power (yours)

Zizi Papacharissi   Old interface, say hello to the new interface

Knight Foundation   A year of local collaboration

Christa Scharfenberg and Vickie Baranetsky   The year of the lawsuit

Steve Grove   A reckoning for tech’s work with news

Kevin Douglas Grant   A year to embrace journalism as public service

Renée Kaplan   Our future could lie within our own organizations

Marie Shanahan   Newsrooms take the comments sections back from platforms

Mike Caulfield   Ditch the media literacy cynicism and get to work

Matt Karolian   Publishers come to terms with being Facebook’s enablers

Emma Carew Grovum   The year of the loyal reader

Steve Henn   Smart speakers get smarter

Peter Bale   Venture capital runs out of patience

M. Scott Havens   Time to swing for the fences

Mandy Velez   Putting the social back in social media

Cory Bergman   Journalism as a technology service

Peter Cunliffe-Jones   The focus of misinformation debates shifts south

Carrie Brown-Smith   Advocating a healthy civic life is no journalistic crime

Kyra Darnton   A shift to depth in video

Patrick Butler   Measuring impact will increase audience trust

Hossein Derakhshan   The news is dying, but journalism will not — and should not

Kate Myers   Journalism continues to be bad for democracy

Johannes Klingebiel   We all grow hooves

Celeste LeCompte   Local news needs local conversation to survive

Seema Yasmin   We will create our own spaces

Andrew Donohue   Voting rights becomes the new climate change

Alexis Lloyd & Matt Boggie   The year product leads media

Tushar Banerjee   Interactive ads will be the new face of display advertising

Mat Yurow   Content competition from the tech companies

Logan Molyneux   Seeing social media for what it is

Rick Berke   The year of loyalty

Jesse Holcomb   We’ll get better at making the case for local journalism

Kawandeep Virdee   Media wants to take care of you

An Xiao Mina   The death of consensus, not the death of truth

Dave Burdick   Seeing our blind spots

Ruth Palmer and Benjamin Toff   From news fatigue to news avoidance

Kristen Muller   Local news fails — in a good way

Jonathan Stray   More algorithmic accountability reporting, and a lot of it will be meh

Sarah Marshall   A return to destination journalism

Elva Ramirez   News — but make it cinematic

Jonathan Gill   Publishers build a common tech platform together

Borja Bergareche Sainz de los Terreros   Entering a more balanced era

Amy Schmitz Weiss   Local news isn’t where you thought it was

A.J. Bauer   The coming splintering of conservative media

Carolina Guerrero   Spanish-language audio blows up

Raney Aronson-Rath   We learn “digital” doesn’t have to mean “short”

Nikki Usher   Three ways national media will further undermine trust

Alberto Cairo   A year of uncertainty and confidence

Cristi Hegranes   A year to invest in the security of local journalists

Joshua Darr   The nationalization of political news will accelerate

Candis Callison   Learn from Indigenous journalists on covering climate change

Joe Amditis   Give the audience a seat at the table

Jared Newman   AI-generated fakes launch a software arms race

Jennifer Dargan   You don’t build diversity through one-off training sessions

Alexandra Borchardt   Newsrooms need to build trust with their journalists, not just the audience

Sarah Alvarez   Simplify and redistribute

Cindy Royal   For journalism curriculum to change, its faculty needs disruption

Robin Kwong   Tech shouldn’t be the only field pollinating “news nerds”

Tshepo Tshabalala   Ahead of African elections, unlock partnerships with fact-checkers

Colleen Shalby   Representation becomes more than a talking point

P. Kim Bui   The misfits become the bosses

Tyler Fisher   This is journalism’s do-or-die moment

Justin Kosslyn   Text hits a tipping point

Zuzanna Ziomecka   News leadership gets an overdue upgrade

John Saroff   The pivot to reader revenue’s unintended consequences

Catalina Albeanu   Being responsible for what we don’t know

Thomas Hanitzsch   The rise of tribal journalism

Elizabeth Jensen   Going where the Acela can’t take you

Lauren Katz   Community becomes a core newsroom value

Simon Galperin   After capitalism’s fire, journalism’s secondary succession

Rebecca Lee Sanchez   We are all actors in the running rampant of political theater

Laura E. Davis   More access, but not that kind

Geetika Rudra   The year of actionable (local) journalism

Francesco Marconi   The year of iterative journalism

Jeff Chin   We detox from Chartbeat

Matt Waite   “I went to Node.js because I wished to live deliberately”

Umbreen Bhatti   The story doesn’t end for the people we quote

Jenée Desmond-Harris   It finally sinks in that some people aren’t white

Almar Latour   Reported facts, weaponized in service of action

Heather Bryant   We are responsible for how we use our power

Nathalie Malinarich   Video — yes, video

Meredith Artley   Huge demand for…anything but politics

Manoush Zomorodi   Tech will do for information overload what it did for mindfulness

Ben Werdmuller   The platform tide is turning

Glyn Mottershead and Martin Chorley   When a tech company pulls the plug on your story

Adam Smith   Platforms will have to help rebuild trust in news

Nisha Chittal   The homepage makes a comeback

Ernie Smith   The year we step back from the platform

Efrat Nechushtai   Journalism wants to be your friend, not your teacher

Joel Konopo   Influencers become the new liberated power in Africa

Whitney Phillips   Our information systems aren’t broken — they’re working as intended

Linda Solomon Wood   The year of the climate reporter

Ben Smith   The pendulum starts to swing back

Pablo Boczkowski   Reimagining the media for post-institutional times

Gabriel Snyder   Journalism doesn’t fit well in a funnel

Winny de Jong   Data journalism goes undercover

Annie Rudd   A more intimate aesthetic of politics — on Insta

Andrew Ramsammy   The great re-pivot to audio

Matt Skibinski   Quality and reliability are the new currencies for publishers

Mike Isaac   The old exit doors for digital media companies are closing

Joanne McNeil   Building a digital hospice

Francesco Zaffarano   Towards a rethinking of journalism on social media

Eric Nuzum   The year of the DIY podcast network

Reyhan Harmanci   Selling more stories to Hollywood

Elizabeth Bramson-Boudreau   A more sincere definition of “community”

Jake Shapiro   Podcasting is media’s slow food movement

Rubina Madan Fillion   Fighting the reality of deepfakes

Matthew Pressman   The battle over objectivity intensifies

Zainab Khan   Publishers whose products can stand up to social media giants will win

Taylor Lorenz   Personal branding is more powerful than ever

Monique Judge   Committing to the truth, calling out lies

Bill Adair   Another year fighting Trump’s falsehoods

Ståle Grut   A new dawn for 3D tech in journalism

james Wahutu   Think 2018 was bad? Wait until you see 2019

Simon Rogers   Data journalism becomes a global field

Jeremy Gilbert   AI finally becomes helpful

LaToya Drake   Listen up: New stories, new storytellers

Jonas Kaiser   Catching up with “Neuland”

Robert Hernandez   Racists and sexists get replaced

Charo Henríquez   Pivot to journalism

Adam B. Ellick   Video forensic reporting goes mainstream — and local

Frank Mungeam   Tonight at 11: News, sports, and climate change

Becca Aaronson   From bridge roles to product thinkers

Greg Emerson   Power to the user

Alyssa Zeisler   We expand what (and how and who) we serve

Tim Carmody   Unlocking the commons

Dan Shanoff   Bet on sports gambling

Steve Myers   From trying to cover it all to covering what matters

Ernst-Jan Pfauth   Readers are only getting started

Mario García   The rise of content “pilots”

Errin Haines   Say it with me: Racism

Talia Stroud   Engaging people across lines of difference

Mariana Moura Santos   From pageviews to impact

Andrea Faye Hart   Doing less harm, not just more good

Kjerstin Thorson   Time to get mad about information inequality (again)

Ariel Zirulnick   Participation gets professional

Claire Wardle   Forget deepfakes: Misinformation is showing up in our most personal online spaces

Frank Chimero   Leave the phone at home and put news on your wrist

Josh Schwartz   A pullback from platforms and a focus on product

Angilee Shah   The year news orgs say “yes” to real leaders

Jim Friedlich   Meet Citizen Kane 2.0

Millie Tran   There is no magic — you’ve got this

Bill Grueskin   Toward a symphony model for local news

Mike Rispoli and Craig Aaron   Government funds local news — and that’s a good thing

Rishad Patel   A design system for responsible publishing

Renan Borelli   Developing loyalty means developing your talent

Stefanie Murray   Local news wakes up and starts collaborating

Carl Bialik   Fatigued news consumers will pay more for less news

Gideon Lichfield   Goodbye attention economy, we’ll miss you

Eric Ulken   The year you actually start to like your CMS

Rodney Gibbs   A bright — and young — year for audio

Alexandra Svokos   Good luck convincing us millennials to pay

Kelsey Proud   Journalism becomes the escape

Hearken   Pivot to people

Tamar Charney   Seriously: What do you do for people?

Jack Riley   Facebook refugees, from ad revenue to news habits

John Garrett   You can’t raise prices forever

Rachel Glickhouse   Newsrooms will prioritize audience needs

Moreno Cruz Osório   Damaged credibility and a new threat in Brazil

Rachel Davis Mersey   Local news goes minimalist

Masuma Ahuja   Make foreign coverage less foreign

Axie Navas   The traffic hunt, CMS battle, and magazine identity crises loom

Michael Grant   More newsrooms experiment their way to success

Sue Robinson   Reporters go on the offensive

Brian Moritz   The subscription-pocalypse is about to hit

Juleyka Lantigua-Williams   Podcasting battles East Coast bias

Shalabh Upadhyay   A culture clash on India’s growing Internet

Victor Pickard   We will finally confront systemic market failure