In the next year or so, I expect to see more experimentation around how to drive reader revenue — particularly as it relates to the local news space.
The model of a one-size-fits-all paywall can work at a national level, but for local sites, a more crafty approach will have to take hold.
While part of the John S. Knight Journalism Fellowships at Stanford this year, I spent time diving into different ideas around developing a conversion funnel and trying to better understand what makes readers pull out their credit card to support journalism. With a hard paywall being such a flashing red stoplight to users (not to mention an irritant), how can we ever hope to make someone feel good about subscribing?
In Boise, I am trying out an approach that asks for membership without cutting off public access to content. Instead, members are invited to receive a bundle of benefits — including a daily newsletter that includes stories that will be publicly posted tomorrow. While breaking news will still go live immediately, this “time wall” approach allows for members of our business-focused content to get a tangible perk while keeping the paywall down.
Another effort, Subscribe With Google, could give more local sites the ability to tap into the search giant’s pool of customers with pre-saved credit card information. Cutting down friction and making it easier for users to make a payment is a key way to help boost the number of paying subscribers. (Apple, are you listening?) It’s one of several components of the Google News Initiative that seem genuinely targeted at helping publishers of all types out of the spiral of recent years.
With guidance and research from the Membership Puzzle, Table Stakes, and other efforts, the local online ecosystem could be healthier in a year — with more reader revenue supporting strong quality journalism.
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Callie Schweitzer The rise of the conveners
Sue Cross Return of the water cooler
Carolina Guerrero Spanish-language audio blows up
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Jesse Holcomb We’ll get better at making the case for local journalism
Nico Gendron Reaching Generation Z beyond the coasts
Renan Borelli Developing loyalty means developing your talent
Whitney Phillips Our information systems aren’t broken — they’re working as intended
Don Day Timewalls and other reader revenue experiments
Rachel Davis Mersey Local news goes minimalist
Elizabeth Jensen Going where the Acela can’t take you
Pia Frey You can’t solve a crisis without treating it as a crisis
Tyler Fisher This is journalism’s do-or-die moment
Sarah Marshall A return to destination journalism
Pablo Boczkowski Reimagining the media for post-institutional times
Mandy Jenkins Fight the urge to run away from social media
Charo Henríquez Pivot to journalism
Steve Myers From trying to cover it all to covering what matters
Andrew Donohue Voting rights becomes the new climate change
Zainab Khan Publishers whose products can stand up to social media giants will win
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Joanne McNeil Building a digital hospice
Alexis Lloyd & Matt Boggie The year product leads media
Sue Robinson Reporters go on the offensive
Mariana Moura Santos From pageviews to impact
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Jeremy Gilbert AI finally becomes helpful
Claire Wardle Forget deepfakes: Misinformation is showing up in our most personal online spaces
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Patrick Butler Measuring impact will increase audience trust
Kristen Muller Local news fails — in a good way
Peter Cunliffe-Jones The focus of misinformation debates shifts south
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Victor Pickard We will finally confront systemic market failure
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Jenée Desmond-Harris It finally sinks in that some people aren’t white
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Adam B. Ellick Video forensic reporting goes mainstream — and local
Mario García The rise of content “pilots”
Alexandra Borchardt Newsrooms need to build trust with their journalists, not just the audience
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Nisha Chittal The homepage makes a comeback
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Sarah Alvarez Simplify and redistribute
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John Saroff The pivot to reader revenue’s unintended consequences
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Renée Kaplan Our future could lie within our own organizations
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Celeste LeCompte Local news needs local conversation to survive
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Jared Newman AI-generated fakes launch a software arms race
Annie Rudd A more intimate aesthetic of politics — on Insta
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Julia Rubin Meeting people where they are
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Jim Friedlich Meet Citizen Kane 2.0
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Dan Shanoff Bet on sports gambling
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Carrie Brown Advocating a healthy civic life is no journalistic crime
Jonathan Stray More algorithmic accountability reporting, and a lot of it will be meh
Tim Carmody Unlocking the commons
Meredith Artley Huge demand for…anything but politics
Stefanie Murray Local news wakes up and starts collaborating
Darryl Holliday Let’s talk about power (yours)
Peter Bale Venture capital runs out of patience
Jake Shapiro Podcasting is media’s slow food movement
Matt Karolian Publishers come to terms with being Facebook’s enablers
Andrea Faye Hart Doing less harm, not just more good
Carl Bialik Fatigued news consumers will pay more for less news
Francesco Zaffarano Towards a rethinking of journalism on social media
Tamar Charney Seriously: What do you do for people?
Andrew Ramsammy The great re-pivot to audio
Francesco Marconi The year of iterative journalism
Simon Rogers Data journalism becomes a global field
Joel Konopo Influencers become the new liberated power in Africa
Millie Tran There is no magic — you’ve got this
P. Kim Bui The misfits become the bosses
Zuzanna Ziomecka News leadership gets an overdue upgrade
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Rick Berke The year of loyalty
Seth C. Lewis The gap between journalism and research is too wide
Ariel Zirulnick Participation gets professional
Marie Shanahan Newsrooms take the comments sections back from platforms
Steve Grove A reckoning for tech’s work with news
Jeff Chin We detox from Chartbeat
Nicholas Jackson More transparency around newsroom decisions
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Dave Burdick Seeing our blind spots
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Matt Waite “I went to Node.js because I wished to live deliberately”