A few weeks ago, my best friend of 18 years, Lisa Kim, posed a question: “What if we told people to do less harm instead of more good?”
In that moment, Lisa, a true Aquarius, made sense of 2018’s noise for me. Because amid all the talk of reimagining journalism, I’m not sure we’re doing less harm. Less harm ultimately means we must slow down, listen, and reflect.
In 2019, we will have that choice, to create a culture of engagement framed around doing less harm, not more good.
We’ve seen news organizations hire engagement reporters and test new tools. But these are the first steps of many. If journalism is to fulfill its function as a public good, we must integrate engagement at every level in our newsrooms. As fellow City Bureau cofounder Darryl Holliday says: “Engagement is like accuracy; it’s a pillar of journalism, not a specialty.” When news organizations concentrate engagement into a singular role, we are perpetuating the idea that one new trend or tool — instead of a systemic overhaul — will save journalism. When we concentrate engagement into a singular role, we also perpetuate a problematic hero complex. So how can your organization engage better? Take inspiration from Taylor Blatchford’s great overview for MediaShift of outlets integrating the practice.
This culture needs to shift from doing more good to less harm so that journalists can reckon with how capitalism has ravaged this industry. Doing less harm means we stop perpetuating the “ideals of acquisitive and achievement-oriented democracy” that Catholic priest Ivan Illich broke down in his 1968 speech, “To Hell with Good Intentions.” It was an address to U.S. volunteers in Mexico who, to him, were perpetuating the “deep dangers of paternalism inherent in any voluntary service activity.”
Paternalism underscores journalists’ training also, resulting in things like parachute reporting.
Think about the demographics of the folks who are often told to do more good. They’re the people Illich addressed, the ones still most represented in newsrooms: my fellow white folks. And the problem with white folks diving into doing good is that we don’t often reflect on the harm of the systems that benefit us.
Journalists must repurpose medicine’s Hippocratic motto: “First, do no harm.” (Yes, I am binge-watching “Grey’s Anatomy” for the first time.) Because the “less” in “do less harm” more correctly captures journalism’s violent history.
Doing good entangles us with moral righteousness, the problematic “giving voice to the voiceless.” Doing less harm instead means understanding how we have, as Ta-Nehisi Coates said in 2010, conditioned ourselves out of listening to those voices.
The humbling of the journalism industry could be a great moment to heal these harms. So if this is our Matrix/Morpheus moment, which pill will you take?
Andrea Faye Hart is cofounder and director of community engagement at City Bureau.
Rachel Davis Mersey Local news goes minimalist
M. Scott Havens Time to swing for the fences
Colleen Shalby Representation becomes more than a talking point
Whitney Phillips Our information systems aren’t broken — they’re working as intended
Kelsey Proud Journalism becomes the escape
Heather Chaplin Agree we’re partisan — for the democratic system
Alexandra Svokos Good luck convincing us millennials to pay
Joel Konopo Influencers become the new liberated power in Africa
Jared Newman AI-generated fakes launch a software arms race
Craig Newmark The end of “loudspeakers for liars”
Kevin D. Grant A year to embrace journalism as public service
Andrea Faye Hart Doing less harm, not just more good
Chase Davis We can acknowledge what we don’t know
Claire Wardle Forget deepfakes: Misinformation is showing up in our most personal online spaces
Brian Moritz The subscription-pocalypse is about to hit
Rishad Patel A design system for responsible publishing
Cindy Royal For journalism curriculum to change, its faculty needs disruption
Ruth Palmer and Benjamin Toff From news fatigue to news avoidance
Justin Kosslyn Text hits a tipping point
Joanne McNeil Building a digital hospice
Robert Hernandez Racists and sexists get replaced
Rubina Madan Fillion Fighting the reality of deepfakes
Masuma Ahuja Make foreign coverage less foreign
Sarah Marshall A return to destination journalism
Frank Chimero Leave the phone at home and put news on your wrist
Hossein Derakhshan The news is dying, but journalism will not — and should not
Michael Grant More newsrooms experiment their way to success
LaToya Drake Listen up: New stories, new storytellers
Rasmus Kleis Nielsen A long, slow slog, with no one coming to the rescue
Jake Shapiro Podcasting is media’s slow food movement
Geetika Rudra The year of actionable (local) journalism
Peter Bale Venture capital runs out of patience
Francesco Zaffarano Towards a rethinking of journalism on social media
Jesse Brown Canada’s subsidy for news backfires
Eric Ulken The year you actually start to like your CMS
Steve Myers From trying to cover it all to covering what matters
Amy Schmitz Weiss Local news isn’t where you thought it was
Simon Rogers Data journalism becomes a global field
Seema Yasmin We will create our own spaces
Nisha Chittal The homepage makes a comeback
Efrat Nechushtai Journalism wants to be your friend, not your teacher
Dan Shanoff Bet on sports gambling
Renée Kaplan Our future could lie within our own organizations
Mario García The rise of content “pilots”
A.J. Bauer The coming splintering of conservative media
Matthew Pressman The battle over objectivity intensifies
Peter Cunliffe-Jones The focus of misinformation debates shifts south
Patrick Butler Measuring impact will increase audience trust
Talia Stroud Engaging people across lines of difference
Jennifer Dargan You don’t build diversity through one-off training sessions
Juleyka Lantigua Podcasting battles East Coast bias
Michael Rain The year of the culturally relevant curator
Zuzanna Ziomecka News leadership gets an overdue upgrade
Jim Friedlich Meet Citizen Kane 2.0
Cherian George Fake news wins in Asia
Kjerstin Thorson Time to get mad about information inequality (again)
Mariana Moura Santos From pageviews to impact
Alexis Lloyd & Matt Boggie The year product leads media
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Jean Friedman Rudovsky Cross-newsroom collaborations strengthen communities
Mike Rispoli and Craig Aaron Government funds local news — and that’s a good thing
Mike Caulfield Ditch the media literacy cynicism and get to work
Mandy Jenkins Fight the urge to run away from social media
Steve Henn Smart speakers get smarter
Jonathan Gill Publishers build a common tech platform together
Nico Gendron Reaching Generation Z beyond the coasts
Callie Schweitzer The rise of the conveners
Glyn Mottershead and Martin Chorley When a tech company pulls the plug on your story
Soo Oh Just showing our work isn’t enough
Joshua P. Darr The nationalization of political news will accelerate
Monique Judge Committing to the truth, calling out lies
John Biewen Podcasts keep getting better
Simon Galperin After capitalism’s fire, journalism’s secondary succession
Kristen Muller Local news fails — in a good way
Moreno Cruz Osório Damaged credibility and a new threat in Brazil
Almar Latour Reported facts, weaponized in service of action
Sue Cross Return of the water cooler
Candis Callison Learn from Indigenous journalists on covering climate change
Elizabeth Bramson-Boudreau A more sincere definition of “community”
Victor Pickard We will finally confront systemic market failure
Jeff Chin We detox from Chartbeat
Catalina Albeanu Being responsible for what we don’t know
Gideon Lichfield Goodbye attention economy, we’ll miss you
Alberto Cairo A year of uncertainty and confidence
Ben Werdmuller The platform tide is turning
Dheerja Kaur A focus on problems, not platforms
Carolina Guerrero Spanish-language audio blows up
Betsy O'Donovan and Melody Kramer The most beautiful sentence in 2019 is “No.”
John Saroff The pivot to reader revenue’s unintended consequences
Tushar Banerjee Interactive ads will be the new face of display advertising
Sarah Stonbely Mapping the local news ecosystem — with scale but detail
Elizabeth Jensen Going where the Acela can’t take you
Gabriel Snyder Journalism doesn’t fit well in a funnel
Amy King We should listen to the kids (especially on Instagram)
Axie Navas The traffic hunt, CMS battle, and magazine identity crises loom
Tyler Fisher This is journalism’s do-or-die moment
Christa Scharfenberg and Vickie Baranetsky The year of the lawsuit
Cristi Hegranes A year to invest in the security of local journalists
Jenée Desmond-Harris It finally sinks in that some people aren’t white
Steve Grove A reckoning for tech’s work with news
Seth C. Lewis The gap between journalism and research is too wide
Marie Shanahan Newsrooms take the comments sections back from platforms
Emma Carew Grovum The year of the loyal reader
John Garrett You can’t raise prices forever
Johannes Klingebiel We all grow hooves
Salem Solomon Correcting our corrections
Ben Smith The pendulum starts to swing back
Sarah Alvarez Simplify and redistribute
Kyra Darnton A shift to depth in video
Manoush Zomorodi Tech will do for information overload what it did for mindfulness
Libby Bawcombe Haikus of the news
Adam Smith Platforms will have to help rebuild trust in news
Mat Yurow Content competition from the tech companies
Taylor Lorenz Personal branding is more powerful than ever
Elva Ramirez News — but make it cinematic
Jesse Holcomb We’ll get better at making the case for local journalism
Nathalie Malinarich Video — yes, video
Bill Adair Another year fighting Trump’s falsehoods
Nicholas Jackson More transparency around newsroom decisions
Francesco Marconi The year of iterative journalism
Rick Berke The year of loyalty
Ariel Zirulnick Participation gets professional
Celeste LeCompte Local news needs local conversation to survive
Ole Reißmann The rise of vertical storytelling
Carl Bialik Fatigued news consumers will pay more for less news
Nikki Usher Three ways national media will further undermine trust
Annie Rudd A more intimate aesthetic of politics — on Insta
Knight Foundation A year of local collaboration
Elisabeth Goodridge Yes, they signed up — but our job’s not over
Frank Mungeam Tonight at 11: News, sports, and climate change
Tshepo Tshabalala Ahead of African elections, unlock partnerships with fact-checkers
Kate Myers Journalism continues to be bad for democracy
Becca Aaronson From bridge roles to product thinkers
Logan Molyneux Seeing social media for what it is
Adam Thomas In Europe, foundations invest in news
Rachel Glickhouse Newsrooms will prioritize audience needs
Heather Bryant We are responsible for how we use our power
Angilee Shah The year news orgs say “yes” to real leaders
Meredith Artley Huge demand for…anything but politics
Julia Rubin Meeting people where they are
Ernie Smith The year we step back from the platform
Sue Robinson Reporters go on the offensive
Matt Karolian Publishers come to terms with being Facebook’s enablers
Borja Bergareche Sainz de los Terreros Entering a more balanced era
Jonas Kaiser Catching up with “Neuland”
Angèle Christin Algorithms and the reflexive turn
Andrew Donohue Voting rights becomes the new climate change
Reyhan Harmanci Selling more stories to Hollywood
Mandy Velez Putting the social back in social media
Zainab Khan Publishers whose products can stand up to social media giants will win
Errin Haines Say it with me: Racism
Pia Frey You can’t solve a crisis without treating it as a crisis
Rebecca Lee Sanchez We are all actors in the running rampant of political theater
Zizi Papacharissi Old interface, say hello to the new interface
Elite Truong What do we owe the next generation?
Umbreen Bhatti The story doesn’t end for the people we quote
Elizabeth Dunbar Local reporters reflect on what’s not important
Jonathan Stray More algorithmic accountability reporting, and a lot of it will be meh
Greg Emerson Power to the user
Rebecca Searles From silos to Swiss Army knife teams
Don Day Timewalls and other reader revenue experiments
Dave Burdick Seeing our blind spots
Mike Isaac The old exit doors for digital media companies are closing
Carrie Brown-Smith Advocating a healthy civic life is no journalistic crime
Winny de Jong Data journalism goes undercover
Andrew Ramsammy The great re-pivot to audio
Stephanie Edgerly It’s time to understand the un-audience
Kainaz Amaria We consider who’s behind the camera
Charo Henríquez Pivot to journalism
J. Siguru Wahutu Think 2018 was bad? Wait until you see 2019
Matt Waite “I went to Node.js because I wished to live deliberately”
Tamar Charney Seriously: What do you do for people?
Laura E. Davis More access, but not that kind
Adam B. Ellick Video forensic reporting goes mainstream — and local
Alexandra Borchardt Newsrooms need to build trust with their journalists, not just the audience
Pablo Boczkowski Reimagining the media for post-institutional times
Bill Grueskin Toward a symphony model for local news
Matt Skibinski Quality and reliability are the new currencies for publishers
Joe Amditis Give the audience a seat at the table
Stefanie Murray Local news wakes up and starts collaborating
Rodney Gibbs A bright — and young — year for audio
Raney Aronson-Rath We learn “digital” doesn’t have to mean “short”
Shalabh Upadhyay A culture clash on India’s growing Internet
Heba Aly The rise of international nonprofit news
Ståle Grut A new dawn for 3D tech in journalism
Jack Riley Facebook refugees, from ad revenue to news habits
Lauren Katz Community becomes a core newsroom value
Linda Solomon Wood The year of the climate reporter
Tim Carmody Unlocking the commons
Kawandeep Virdee Media wants to take care of you
AX Mina The death of consensus, not the death of truth
Shannon McGregor More bogus embedded tweets in our stories
Renan Borelli Developing loyalty means developing your talent
Eric Nuzum The year of the DIY podcast network
Julie Posetti The year of the fight back
Josh Schwartz A pullback from platforms and a focus on product
P. Kim Bui The misfits become the bosses
Ernst-Jan Pfauth Readers are only getting started
Darryl Holliday Let’s talk about power (yours)
Jeremy Gilbert AI finally becomes helpful
Thomas Hanitzsch The rise of tribal journalism
Alyssa Zeisler We expand what (and how and who) we serve