I recently visited my old high school, a magnet school for overly ambitious teens, as part of a Career Day for current students. Between regaling them with tales of My Career in Journalism and cringing over memories from my own high school days, I asked students where they’re getting their news.
Nothing I heard surprised me; in fact, it was much the same message I hear from friends my age, and that’s what has me intrigued. From what I see, we now have at least three generations growing up — Millennials, Gen Z, and Generation Alpha — whose consumer habits are not being met by a single news organization (with the exception of one enterprising teen who loves CNBC). That gap presents possibilities.
Instead of actively opening a newspaper or turning on the evening news, there’s a general expectation that if news happens that’s big or pertinent enough, it’ll reach us without us seeking it out. We’ll see it on social media or a passive news aggregator or push alert or in our inboxes. I expect that in 2023, journalism will work harder to reach audiences where they are — if the industry knows what’s good for it.
Does that mean more publications on TikTok? Yeah, of course it does. And probably also more brand-name or brand-name-aspirant journalists explaining scoops confessional-style to their phones and Substacks. More newsletters on more niche topics, more deals with aggregators, more Tumblr posts (we’re all pivoting back there from Twitter, right?).
But “reaching audiences where they are” is more than a tech question — it’s also a philosophical one. There’s a reason young people are looking to graphics in Instagram carousels to explain news topics to them. News organizations haven’t fundamentally evolved in how they tell the news, despite that audiences have changed with the internet, and often fail to discuss issues in an authentic way that younger people actually care about.
When it comes to how we tell the news, Axios’ bullet-point summary model is a good exception; it gives frenetic online readers a quick summary they can choose to dive into with the full article. It’s also proof you don’t need to overhaul a CMS to rethink how you tell stories. Honestly, we journalists could stand to learn from those viral IG carousels — quick bites, easily digestible and shareable.
Similarly, news organizations should consider the tone of articles. Trust in media is low, and I’d venture to bet part of that is because we don’t write the same way we talk — which creates a disconnect, and thus mistrust, for the audience. Call a quote untrue when a source says something untrue. Live a little with your word choice. How much bothsidesism do we really need when one side is founded on spreading misinformation or hate-grounded rhetoric? Some of what I’d recommend is just basic good practice: Read your writing out loud and see if it sounds like something a human would say.
When it comes to the news we’re telling, I hope in 2023 we’ll see some sprouts growing from seeds planted in 2020. That’s a bad metaphor to say: Keep remote journalists — who can tell stories that are important where they are — on the payroll. Local news is failing as a business model, but people still crave geographically close stories. So major news organizations should invest in remote workers around the nation and trust their news judgment about what locals are paying attention to. That would help eliminate the problem of news orgs parachuting in and misunderstanding a place. Plus, ya know, save $$$ on office space.
Finally, we should be reporting even more on climate change, social justice, and systemic financial crises like housing unaffordability and student debt — and not just in wide-eyed “millennial women aren’t having kids for reasons NO ONE HERE can guess at” stories. That means investing in a group of reporters and editors who are diverse across measures (geographically, racially, by gender, age, and identity, etc.) to tell smarter stories for audiences who connected the dots years ago. And while we’re at it, continue support for diverse leadership in newsrooms.
Journalism has an opportunity to engage with generations craving information. That’s an exciting prospect, and one I hope news organizations put some work into if they want dedicated audiences in the future.
Alexandra Svokos is the senior editor of digital at ABC News and an MBA candidate at NYU Stern.
I recently visited my old high school, a magnet school for overly ambitious teens, as part of a Career Day for current students. Between regaling them with tales of My Career in Journalism and cringing over memories from my own high school days, I asked students where they’re getting their news.
Nothing I heard surprised me; in fact, it was much the same message I hear from friends my age, and that’s what has me intrigued. From what I see, we now have at least three generations growing up — Millennials, Gen Z, and Generation Alpha — whose consumer habits are not being met by a single news organization (with the exception of one enterprising teen who loves CNBC). That gap presents possibilities.
Instead of actively opening a newspaper or turning on the evening news, there’s a general expectation that if news happens that’s big or pertinent enough, it’ll reach us without us seeking it out. We’ll see it on social media or a passive news aggregator or push alert or in our inboxes. I expect that in 2023, journalism will work harder to reach audiences where they are — if the industry knows what’s good for it.
Does that mean more publications on TikTok? Yeah, of course it does. And probably also more brand-name or brand-name-aspirant journalists explaining scoops confessional-style to their phones and Substacks. More newsletters on more niche topics, more deals with aggregators, more Tumblr posts (we’re all pivoting back there from Twitter, right?).
But “reaching audiences where they are” is more than a tech question — it’s also a philosophical one. There’s a reason young people are looking to graphics in Instagram carousels to explain news topics to them. News organizations haven’t fundamentally evolved in how they tell the news, despite that audiences have changed with the internet, and often fail to discuss issues in an authentic way that younger people actually care about.
When it comes to how we tell the news, Axios’ bullet-point summary model is a good exception; it gives frenetic online readers a quick summary they can choose to dive into with the full article. It’s also proof you don’t need to overhaul a CMS to rethink how you tell stories. Honestly, we journalists could stand to learn from those viral IG carousels — quick bites, easily digestible and shareable.
Similarly, news organizations should consider the tone of articles. Trust in media is low, and I’d venture to bet part of that is because we don’t write the same way we talk — which creates a disconnect, and thus mistrust, for the audience. Call a quote untrue when a source says something untrue. Live a little with your word choice. How much bothsidesism do we really need when one side is founded on spreading misinformation or hate-grounded rhetoric? Some of what I’d recommend is just basic good practice: Read your writing out loud and see if it sounds like something a human would say.
When it comes to the news we’re telling, I hope in 2023 we’ll see some sprouts growing from seeds planted in 2020. That’s a bad metaphor to say: Keep remote journalists — who can tell stories that are important where they are — on the payroll. Local news is failing as a business model, but people still crave geographically close stories. So major news organizations should invest in remote workers around the nation and trust their news judgment about what locals are paying attention to. That would help eliminate the problem of news orgs parachuting in and misunderstanding a place. Plus, ya know, save $$$ on office space.
Finally, we should be reporting even more on climate change, social justice, and systemic financial crises like housing unaffordability and student debt — and not just in wide-eyed “millennial women aren’t having kids for reasons NO ONE HERE can guess at” stories. That means investing in a group of reporters and editors who are diverse across measures (geographically, racially, by gender, age, and identity, etc.) to tell smarter stories for audiences who connected the dots years ago. And while we’re at it, continue support for diverse leadership in newsrooms.
Journalism has an opportunity to engage with generations craving information. That’s an exciting prospect, and one I hope news organizations put some work into if they want dedicated audiences in the future.
Alexandra Svokos is the senior editor of digital at ABC News and an MBA candidate at NYU Stern.
Cassandra Etienne Local news fellowships will help fight newsroom inequities
Kaitlyn Wells We’ll prioritize media literacy for children
Laura E. Davis The year we embrace the robots — and ourselves
Sumi Aggarwal Smart newsrooms will prioritize board development
Surya Mattu Data journalists learn from photojournalists
Ståle Grut Your newsroom experiences a Midjourney-gate, too
Kathy Lu We need emotionally agile newsroom leaders
Taylor Lorenz The “creator economy” will be astroturfed
Lisa Heyamoto The independent news industry gets a roadmap to sustainability
Johannes Klingebiel The innovation team, R.I.P.
Mario García More newsrooms go mobile-first
Ben Werdmuller The internet is up for grabs again
Juleyka Lantigua Newsrooms recognize women of color as the canaries in the coal mine
Elizabeth Bramson-Boudreau More of the same
Gordon Crovitz The year advertisers stop funding misinformation
Dominic-Madori Davis Everyone finally realizes the need for diverse voices in tech reporting
Valérie Bélair-Gagnon Well-being will become a core tenet of journalism
Alan Henry A reckoning with why trust in news is so low
Bill Grueskin Local news will come to rely on AI
Jennifer Choi and Jonathan Jackson Funders finally bet on next-generation news entrepreneurs
Anna Nirmala News organizations get new structures
Nicholas Jackson There will be launches — and we’ll keep doing the work
Priyanjana Bengani Partisan local news networks will collaborate
Jenna Weiss-Berman The economic downturn benefits the podcasting industry. (No, really!)
Laxmi Parthasarathy Unlocking the silent demand for international journalism
Josh Schwartz The AI spammers are coming
Ryan Gantz “I’m sorry, but I’m a large language model”
Molly de Aguiar and Mandy Van Deven Narrative change trend brings new money to journalism
Martina Efeyini Talk to Gen Z. They’re the experts of Gen Z.
Gabe Schneider Well-funded journalism leaders stop making disparate pay
Joanne McNeil Facebook and the media kiss and make up
Simon Galperin Philanthropy stops investing in corporate media
Emily Nonko Incarcerated reporters get more bylines
A.J. Bauer Covering the right wrong
Andrew Donohue We’ll find out whether journalism can, indeed, save democracy
Jody Brannon We’ll embrace policy remedies
Jennifer Brandel AI couldn’t care less. Journalists will care more.
Parker Molloy We’ll reach new heights of moral panic
Francesco Zaffarano There is no end of “social media”
Anita Varma Journalism prioritizes the basic need for survival
Zizi Papacharissi Platforms are over
Jacob L. Nelson Despite it all, people will still want to be journalists
Jessica Clark Open discourse retrenches
Kaitlin C. Miller Harassment in journalism won’t get better, but we’ll talk about it more openly
Peter Bale Rising costs force more digital innovation
Ayala Panievsky It’s time for PR for journalism
Karina Montoya More reporters on the antitrust beat
Janet Haven ChatGPT and the future of trust
Eric Thurm Journalists think of themselves as workers
Walter Frick Journalists wake up to the power of prediction markets
Leezel Tanglao Community partnerships drive better reporting
Tamar Charney Flux is the new stability
Jim Friedlich Local journalism steps up to the challenge of civic coverage
Mael Vallejo More threats to press freedom across the Americas
Elite Truong In platform collapse, an opportunity for community
Tre'vell Anderson Continued culpability in anti-trans campaigns
Christoph Mergerson The rot at the core of the news business
Paul Cheung More news organizations will realize they are in the business of impact, not eyeballs
Andrew Losowsky Journalism realizes the replacement for Twitter is not a new Twitter
Jessica Maddox Journalists keep getting manipulated by internet culture
An Xiao Mina Journalism in a time of permacrisis
Ryan Nave Citizen journalism, but make it equitable
Cari Nazeer and Emily Goligoski News organizations step up their support for caregivers
Nicholas Diakopoulos Journalists productively harness generative AI tools
Kirstin McCudden We’ll codify protection of journalism and newsgathering
Sue Cross Thinking and acting collectively to save the news
Wilson Liévano Diaspora journalism takes the next step
Delano Massey The industry shakes its imposter syndrome
Doris Truong Workers demand to be paid what the job is worth
Rachel Glickhouse Humanizing newsrooms will be a badge of honor
Basile Simon Towards supporting criminal accountability
Danielle K. Brown and Kathleen Searles DEI efforts must consider mental health and online abuse
Hillary Frey Death to the labor-intensive memo for prospective hires
Nikki Usher This is the year of the RSS reader. (Really!)
Sarah Alvarez Dream bigger or lose out
Joni Deutsch Podcast collaboration — not competition — breeds excellence
Susan Chira Equipping local journalism
Errin Haines Journalists on the campaign trail mend trust with the public
Moreno Cruz Osório Brazilian journalism turns wounds into action
Shanté Cosme The answer to “quiet quitting” is radical empathy
Alex Perry New paths to transparency without Twitter
Jim VandeHei There is no “peak newsletter”
Julia Angwin Democracies will get serious about saving journalism
Eric Holthaus As social media fragments, marginalized voices gain more power
Stefanie Murray The year U.S. media stops screwing around and becomes pro-democracy
Michael Schudson Journalism gets more and more difficult
Khushbu Shah Global reporting will suffer
Michael W. Wagner The backlash against pro-democracy reporting is coming
David Cohn AI made this prediction
Kavya Sukumar Belling the cat: The rise of independent fact-checking at scale
Rodney Gibbs Recalibrating how we work apart
Peter Sterne AI enters the newsroom
Julia Beizer News fatigue shows us a clear path forward
Nicholas Thompson The year AI actually changes the media business
Alexandra Borchardt The year of the climate journalism strategy
Ariel Zirulnick Journalism doubles down on user needs
Brian Stelter Finding new ways to reach news avoiders
David Skok Renewed interest in human-powered reporting
Amy Schmitz Weiss Journalism education faces a crossroads
S. Mitra Kalita “Everything sucks. Good luck to you.”
John Davidow A year of intergenerational learning
Barbara Raab More journalism funders will take more risks
Burt Herman The year AI truly arrives — and with it the reckoning
Sarabeth Berman Nonprofit local news shows that it can scale
Sue Robinson Engagement journalism will have to confront a tougher reality
Kerri Hoffman Podcasting goes local
Al Lucca Digital news design gets interesting again
Masuma Ahuja Journalism starts working for and with its communities
Cindy Royal Yes, journalists should learn to code, but…
Amethyst J. Davis The slight of the great contraction
Sarah Stonbely Growth in public funding for news and information at the state and local levels
Dannagal G. Young Stop rewarding elite performances of identity threat
Christina Shih Shared values move from nice-to-haves to essentials
Sam Guzik AI will start fact-checking. We may not like the results.
Larry Ryckman We’ll work together with our competitors
Sue Schardt Toward a new poetics of journalism
Sam Gregory Synthetic media forces us to understand how media gets made
Anthony Nadler Confronting media gerrymandering
Don Day The news about the news is bad. I’m optimistic.
Snigdha Sur Newsrooms get nimble in a recession
Brian Moritz Rebuilding the news bundle
Upasna Gautam Technology that performs at the speed of news
Mar Cabra The inevitable mental health revolution
Dana Lacey Tech will screw publishers over
Victor Pickard The year journalism and capitalism finally divorce
Gina Chua The traditional story structure gets deconstructed
Jakob Moll Journalism startups will think beyond English
Mariana Moura Santos A woman who speaks is a woman who changes the world
Joshua P. Darr Local to live, wire to wither
Esther Kezia Thorpe Subscription pressures force product innovation
Eric Nuzum A focus on people instead of power
Bill Adair The year of the fact-check (no, really!)
Felicitas Carrique and Becca Aaronson News product goes from trend to standard
Jaden Amos TikTok personality journalists continue to rise
Ryan Kellett Airline-like loyalty programs try to tie down news readers
Jarrad Henderson Video editing will help people understand the media they consume
Megan Lucero and Shirish Kulkarni The future of journalism is not you
Matt Rasnic More newsroom workers turn to organized labor
Daniel Trielli Trust in news will continue to fall. Just look at Brazil.
Eric Ulken Generative AI brings wrongness at scale
J. Siguru Wahutu American journalism reckons with its colonialist tendencies
Jesse Holcomb Buffeted, whipped, bullied, pulled
Raney Aronson-Rath Journalists will band together to fight intimidation
Pia Frey Publishers start polling their users at scale
Alex Sujong Laughlin Credit where it’s due
Tim Carmody Newsletter writers need a new ethics
Emma Carew Grovum The year to resist forgetting about diversity
Cory Bergman The AI content flood
Richard Tofel The press might get better at vetting presidential candidates
Janelle Salanga Journalists work from a place of harm reduction
Joe Amditis AI throws a lifeline to local publishers
Sarah Marshall A web channel strategy won’t be enough
Alexandra Svokos Working harder to reach audiences where they are
Jonas Kaiser Rejecting the “free speech” frame
Mauricio Cabrera It’s no longer about audiences, it’s about communities
Mary Walter-Brown and Tristan Loper Mission-driven metrics become our North Star
Anika Anand Independent news businesses lead the way on healthy work cultures