I have a good prediction and a bad prediction for 2023. The first will make you feel all warm and fuzzy and yay democracy and all. But the second will probably erase those feelings and make you burrow back into that smelly blanket you haven’t washed since before Covid. Are we allowed to make predictions that we hope will fail?
First, as you may have heard, people don’t trust the news media. When I was a reporter, I had a T-shirt that said “Trust me. I’m a reporter.” That was in the 90s and early 2000s when we could wear such things cheekily, confident that our newspaper was making its shareholders a comfy 20% profit margin. Remember those days? Yeah. Those were fine days. Unless you identified as an immigrant or African American or disabled person or on the far right or a whole lot of other identities, and if you did, they really weren’t fine days for you, informationally, because your communities tended to be portrayed inaccurately or one-dimensionally or something other than how you saw your communities. Nonetheless, there is no getting around that trust has declined to 34% at last recording, and everyone is wringing their hands. What to do?!!
Good news! The journalism profession in the United States has figured it out! Rethink the journalist-audience relationship. Embrace “engagement” and “solutions journalism” and maybe, if they are really on the ball, “solidarity journalism.” As I write in my forthcoming book How Journalists Engage: A Theory of Trust Building, Identities, and Care, it is important to know — and if you are reading Nieman Lab, chances are you do — that many people have committed much time and money to an industry transformation away from traditional top-down, official-dominant, binary he-said-she-said reporting of the news.
Instead, a series of journalism-adjacent programs, organizations, foundations, think tanks and others have embarked on a massive, cohesive reporter retraining throughout the United States toward rethinking what journalism is and who it is for. These trainings began about 15 years ago, and my first prediction is that by the end of 2023, the majority of newsrooms in the country will have tried and (maybe, hopefully) adopted at least some part of these new strategies. These strategies run from the very easy (be transparent and explicit about the reporting process and ethical decision making with every story) to the very difficult (invite community members to collaborate in actual content production). For some examples of these various engagement projects aimed at building trust, check out Democracy SOS or Dimensions of Difference or The Trust Project.
And now for the bummer part: No one knows if it will work, and it is my terrible, horrible, no good, very bad second prediction that we will not know the answer by the end of 2023. And, if I may scrape at the secret buried deep in the very black bottom of my gut, the truth: This movement probably will not work in the end. The reason for this has to do with the parallel information worlds people in the United States have entered, closing the door on the way in and refusing to look at those “other” worlds of news and facts and dialogue. We believe these grand narratives that the press has done us wrong, we have plenty of evidence of those wrongs, and we are not interested in their present-day mea culpa. I and my co-authors Matt Carlson and Seth C. Lewis document some of this phenomenon in our 2021 News After Trump: Journalism’s Crisis of Relevance in a Changed Media Culture. Until our engagement journalism tactics confront this reality of discursive silos in which you believe this happened, I believe that happened, and we never end up with a shared set of facts, well…they will fail.
But wait! Before you throw your iPhone 14 Plus with its Mastodon or Post apps or whatever you are settling on, I do think there is a way around this. We can change! You and me! We can re-open our information worlds and look around outside. We can convince all the people in our networks to do that as well! I do think there are some very promising techniques being developed toward this end. Here I am thinking about Amanda Ripley’s Good Conflict: Why we get trapped and how we get out and Mónica Guzmán’s I Never Thought of It That Way: How to have fearlessly curious conversations in dangerously divided times. But it’s gonna take collective conversation therapy. And we gotta be willing to finally shed Twitter (what? I know. I haven’t left yet either…), throw Smelly Covid blankie aside, and head toward the kitchen table instead.
Sue Robinson is the Helen Firstbrook Franklin Professor of Journalism at the University of Wisconsin-Madison.
I have a good prediction and a bad prediction for 2023. The first will make you feel all warm and fuzzy and yay democracy and all. But the second will probably erase those feelings and make you burrow back into that smelly blanket you haven’t washed since before Covid. Are we allowed to make predictions that we hope will fail?
First, as you may have heard, people don’t trust the news media. When I was a reporter, I had a T-shirt that said “Trust me. I’m a reporter.” That was in the 90s and early 2000s when we could wear such things cheekily, confident that our newspaper was making its shareholders a comfy 20% profit margin. Remember those days? Yeah. Those were fine days. Unless you identified as an immigrant or African American or disabled person or on the far right or a whole lot of other identities, and if you did, they really weren’t fine days for you, informationally, because your communities tended to be portrayed inaccurately or one-dimensionally or something other than how you saw your communities. Nonetheless, there is no getting around that trust has declined to 34% at last recording, and everyone is wringing their hands. What to do?!!
Good news! The journalism profession in the United States has figured it out! Rethink the journalist-audience relationship. Embrace “engagement” and “solutions journalism” and maybe, if they are really on the ball, “solidarity journalism.” As I write in my forthcoming book How Journalists Engage: A Theory of Trust Building, Identities, and Care, it is important to know — and if you are reading Nieman Lab, chances are you do — that many people have committed much time and money to an industry transformation away from traditional top-down, official-dominant, binary he-said-she-said reporting of the news.
Instead, a series of journalism-adjacent programs, organizations, foundations, think tanks and others have embarked on a massive, cohesive reporter retraining throughout the United States toward rethinking what journalism is and who it is for. These trainings began about 15 years ago, and my first prediction is that by the end of 2023, the majority of newsrooms in the country will have tried and (maybe, hopefully) adopted at least some part of these new strategies. These strategies run from the very easy (be transparent and explicit about the reporting process and ethical decision making with every story) to the very difficult (invite community members to collaborate in actual content production). For some examples of these various engagement projects aimed at building trust, check out Democracy SOS or Dimensions of Difference or The Trust Project.
And now for the bummer part: No one knows if it will work, and it is my terrible, horrible, no good, very bad second prediction that we will not know the answer by the end of 2023. And, if I may scrape at the secret buried deep in the very black bottom of my gut, the truth: This movement probably will not work in the end. The reason for this has to do with the parallel information worlds people in the United States have entered, closing the door on the way in and refusing to look at those “other” worlds of news and facts and dialogue. We believe these grand narratives that the press has done us wrong, we have plenty of evidence of those wrongs, and we are not interested in their present-day mea culpa. I and my co-authors Matt Carlson and Seth C. Lewis document some of this phenomenon in our 2021 News After Trump: Journalism’s Crisis of Relevance in a Changed Media Culture. Until our engagement journalism tactics confront this reality of discursive silos in which you believe this happened, I believe that happened, and we never end up with a shared set of facts, well…they will fail.
But wait! Before you throw your iPhone 14 Plus with its Mastodon or Post apps or whatever you are settling on, I do think there is a way around this. We can change! You and me! We can re-open our information worlds and look around outside. We can convince all the people in our networks to do that as well! I do think there are some very promising techniques being developed toward this end. Here I am thinking about Amanda Ripley’s Good Conflict: Why we get trapped and how we get out and Mónica Guzmán’s I Never Thought of It That Way: How to have fearlessly curious conversations in dangerously divided times. But it’s gonna take collective conversation therapy. And we gotta be willing to finally shed Twitter (what? I know. I haven’t left yet either…), throw Smelly Covid blankie aside, and head toward the kitchen table instead.
Sue Robinson is the Helen Firstbrook Franklin Professor of Journalism at the University of Wisconsin-Madison.
Parker Molloy We’ll reach new heights of moral panic
Jesse Holcomb Buffeted, whipped, bullied, pulled
Larry Ryckman We’ll work together with our competitors
Eric Ulken Generative AI brings wrongness at scale
Richard Tofel The press might get better at vetting presidential candidates
Shanté Cosme The answer to “quiet quitting” is radical empathy
Barbara Raab More journalism funders will take more risks
Gordon Crovitz The year advertisers stop funding misinformation
Khushbu Shah Global reporting will suffer
Snigdha Sur Newsrooms get nimble in a recession
Zizi Papacharissi Platforms are over
Felicitas Carrique and Becca Aaronson News product goes from trend to standard
Alex Perry New paths to transparency without Twitter
Eric Holthaus As social media fragments, marginalized voices gain more power
Leezel Tanglao Community partnerships drive better reporting
Dana Lacey Tech will screw publishers over
John Davidow A year of intergenerational learning
Masuma Ahuja Journalism starts working for and with its communities
Alexandra Borchardt The year of the climate journalism strategy
Jacob L. Nelson Despite it all, people will still want to be journalists
Daniel Trielli Trust in news will continue to fall. Just look at Brazil.
Mar Cabra The inevitable mental health revolution
Delano Massey The industry shakes its imposter syndrome
Susan Chira Equipping local journalism
Kirstin McCudden We’ll codify protection of journalism and newsgathering
Mael Vallejo More threats to press freedom across the Americas
Rodney Gibbs Recalibrating how we work apart
Don Day The news about the news is bad. I’m optimistic.
Peter Sterne AI enters the newsroom
Ryan Kellett Airline-like loyalty programs try to tie down news readers
Brian Stelter Finding new ways to reach news avoiders
Kaitlyn Wells We’ll prioritize media literacy for children
Upasna Gautam Technology that performs at the speed of news
Tamar Charney Flux is the new stability
Esther Kezia Thorpe Subscription pressures force product innovation
Michael Schudson Journalism gets more and more difficult
Priyanjana Bengani Partisan local news networks will collaborate
Anika Anand Independent news businesses lead the way on healthy work cultures
Sumi Aggarwal Smart newsrooms will prioritize board development
Andrew Losowsky Journalism realizes the replacement for Twitter is not a new Twitter
Amy Schmitz Weiss Journalism education faces a crossroads
Walter Frick Journalists wake up to the power of prediction markets
Al Lucca Digital news design gets interesting again
Ståle Grut Your newsroom experiences a Midjourney-gate, too
Ryan Nave Citizen journalism, but make it equitable
Alan Henry A reckoning with why trust in news is so low
Sue Cross Thinking and acting collectively to save the news
Sarabeth Berman Nonprofit local news shows that it can scale
Pia Frey Publishers start polling their users at scale
Surya Mattu Data journalists learn from photojournalists
Jarrad Henderson Video editing will help people understand the media they consume
Janet Haven ChatGPT and the future of trust
Kaitlin C. Miller Harassment in journalism won’t get better, but we’ll talk about it more openly
Anita Varma Journalism prioritizes the basic need for survival
Jim Friedlich Local journalism steps up to the challenge of civic coverage
David Skok Renewed interest in human-powered reporting
Eric Nuzum A focus on people instead of power
Ariel Zirulnick Journalism doubles down on user needs
Jennifer Brandel AI couldn’t care less. Journalists will care more.
Cassandra Etienne Local news fellowships will help fight newsroom inequities
David Cohn AI made this prediction
Julia Angwin Democracies will get serious about saving journalism
Jim VandeHei There is no “peak newsletter”
Kavya Sukumar Belling the cat: The rise of independent fact-checking at scale
Raney Aronson-Rath Journalists will band together to fight intimidation
Alexandra Svokos Working harder to reach audiences where they are
Joni Deutsch Podcast collaboration — not competition — breeds excellence
Christoph Mergerson The rot at the core of the news business
A.J. Bauer Covering the right wrong
Jessica Maddox Journalists keep getting manipulated by internet culture
Danielle K. Brown and Kathleen Searles DEI efforts must consider mental health and online abuse
Nicholas Diakopoulos Journalists productively harness generative AI tools
Matt Rasnic More newsroom workers turn to organized labor
Cindy Royal Yes, journalists should learn to code, but…
Karina Montoya More reporters on the antitrust beat
Nik Usher This is the year of the RSS reader. (Really!)
Joshua P. Darr Local to live, wire to wither
Stefanie Murray The year U.S. media stops screwing around and becomes pro-democracy
Laura E. Davis The year we embrace the robots — and ourselves
Gabe Schneider Well-funded journalism leaders stop making disparate pay
Ayala Panievsky It’s time for PR for journalism
Tre'vell Anderson Continued culpability in anti-trans campaigns
Dannagal G. Young Stop rewarding elite performances of identity threat
Basile Simon Towards supporting criminal accountability
Wilson Liévano Diaspora journalism takes the next step
Sam Gregory Synthetic media forces us to understand how media gets made
Mauricio Cabrera It’s no longer about audiences, it’s about communities
Rachel Glickhouse Humanizing newsrooms will be a badge of honor
Sam Guzik AI will start fact-checking. We may not like the results.
Sarah Marshall A web channel strategy won’t be enough
Brian Moritz Rebuilding the news bundle
Joanne McNeil Facebook and the media kiss and make up
Bill Adair The year of the fact-check (no, really!)
Taylor Lorenz The “creator economy” will be astroturfed
Mariana Moura Santos A woman who speaks is a woman who changes the world
Hillary Frey Death to the labor-intensive memo for prospective hires
J. Siguru Wahutu American journalism reckons with its colonialist tendencies
Sarah Stonbely Growth in public funding for news and information at the state and local levels
Errin Haines Journalists on the campaign trail mend trust with the public
Molly de Aguiar and Mandy Van Deven Narrative change trend brings new money to journalism
Victor Pickard The year journalism and capitalism finally divorce
Sue Schardt Toward a new poetics of journalism
Burt Herman The year AI truly arrives — and with it the reckoning
Laxmi Parthasarathy Unlocking the silent demand for international journalism
Moreno Cruz Osório Brazilian journalism turns wounds into action
Peter Bale Rising costs force more digital innovation
Martina Efeyini Talk to Gen Z. They’re the experts of Gen Z.
Johannes Klingebiel The innovation team, R.I.P.
Paul Cheung More news organizations will realize they are in the business of impact, not eyeballs
Juleyka Lantigua Newsrooms recognize women of color as the canaries in the coal mine
Jaden Amos TikTok personality journalists continue to rise
Valérie Bélair-Gagnon Well-being will become a core tenet of journalism
Christina Shih Shared values move from nice-to-haves to essentials
Cory Bergman The AI content flood
Simon Galperin Philanthropy stops investing in corporate media
Emily Nonko Incarcerated reporters get more bylines
Doris Truong Workers demand to be paid what the job is worth
Kerri Hoffman Podcasting goes local
Lisa Heyamoto The independent news industry gets a roadmap to sustainability
Jakob Moll Journalism startups will think beyond English
Jessica Clark Open discourse retrenches
Alex Sujong Laughlin Credit where it’s due
Elizabeth Bramson-Boudreau More of the same
Tim Carmody Newsletter writers need a new ethics
AX Mina Journalism in a time of permacrisis
Emma Carew Grovum The year to resist forgetting about diversity
Kathy Lu We need emotionally agile newsroom leaders
Dominic-Madori Davis Everyone finally realizes the need for diverse voices in tech reporting
Megan Lucero and Shirish Kulkarni The future of journalism is not you
Bill Grueskin Local news will come to rely on AI
Andrew Donohue We’ll find out whether journalism can, indeed, save democracy
Nicholas Jackson There will be launches — and we’ll keep doing the work
James Salanga Journalists work from a place of harm reduction
Jonas Kaiser Rejecting the “free speech” frame
Ben Werdmuller The internet is up for grabs again
Sue Robinson Engagement journalism will have to confront a tougher reality
Julia Beizer News fatigue shows us a clear path forward
Michael W. Wagner The backlash against pro-democracy reporting is coming
Elite Truong In platform collapse, an opportunity for community
Jennifer Choi and Jonathan Jackson Funders finally bet on next-generation news entrepreneurs
Anna Nirmala News organizations get new structures
Gina Chua The traditional story structure gets deconstructed
Amethyst J. Davis The slight of the great contraction
Mario García More newsrooms go mobile-first
Josh Schwartz The AI spammers are coming
Jenna Weiss-Berman The economic downturn benefits the podcasting industry. (No, really!)
Ryan Gantz “I’m sorry, but I’m a large language model”
Anthony Nadler Confronting media gerrymandering
Francesco Zaffarano There is no end of “social media”
Joe Amditis AI throws a lifeline to local publishers
Eric Thurm Journalists think of themselves as workers
Cari Nazeer and Emily Goligoski News organizations step up their support for caregivers
Sarah Alvarez Dream bigger or lose out
S. Mitra Kalita “Everything sucks. Good luck to you.”
Nicholas Thompson The year AI actually changes the media business
Jody Brannon We’ll embrace policy remedies
Mary Walter-Brown and Tristan Loper Mission-driven metrics become our North Star