The web’s last decade has been marked by platform stagnation. Facebook and Twitter have dominated the conversation and reliably been a way for newsrooms to find an audience for their journalism, albeit at the cost of subjecting themselves to increasingly hostile business practices. Correspondingly, in many newsrooms, audience strategies have calcified around these platforms.
Suddenly, social media is in flux. Facebook has been boomer territory for years, has been the subject of a seemingly endless stream of ethics scandals, and is no longer growing. Twitter is being terraformed into a neo-reactionary billionaire’s funhouse mirror interpretation of a playground for free speech.
For the first time since Instagram’s rise to popularity, we don’t know what’s going to happen next. Multiple platforms have emerged that intentionally seek to avoid mistakes of the past like community toxicity, surveillance capitalism, and targeted advertising. The previous inhabitants of incumbent networks have turned to a mix of these new platforms and old ones to host their conversations, but there are no contenders that could seriously be the replacement.
So far, the co-operatively organized fediverse of social networking platforms headlined by Mastodon has been the fastest-growing attempt (with Tumblr and others committed to join next year), but Reddit, Post, and others are also trying their hardest to use this moment to gain market share.
Even blogging is seeing a major resurgence, led by developments at Substack. This fall, the latter introduced a brand-new, popular feature fit for 2022: an RSS reader. Who had that on their bingo card for this year?
For newsroom audience teams, this kaleidoscope of options represents a new challenge: given a limited set of time, people, and resources, how can you best decide which platforms to bet on? (Here’s a hint: it’s not going all-in on vertical video.)
The current landscape makes clear what has always been true: On the internet, nothing lasts forever. The most resilient choice is always the one that allows you to own your relationships with your audience and directly build community with the people who care about your work. That way, when a platform inevitably disappears, your relationship with your community remains intact.
This is also true regardless even when a platform doesn’t disappear. Business majors know this as one of Michael Porter’s five forces: the more a newsroom is dependent on a company’s platform for views or revenue, the more that company can exert power over it. The more power a platform has, the more a newsroom is subject to changes in its business models, ownership, and policies.
Just as it isn’t clear which networks will succeed in the next era of the web, it’s not obvious which newsroom experiments in community-building will work. The answer can only be to try, learn quickly from failure, and try again. Newsrooms will necessarily need to experiment and learn from each other. Ideally, they will collaborate on these experiments, sharing both code and approaches.
Avoiding adverse supplier power has always been prudent, but recent changes on the web make it unavoidable. This year, newsrooms will have to reconsider their audience and social media strategies and quickly find ways to reach their communities more directly than they ever have before. Owning their relationships will no longer be a choice; it will be a matter of survival.
Ben Werdmuller is CTO at The 19th.
The web’s last decade has been marked by platform stagnation. Facebook and Twitter have dominated the conversation and reliably been a way for newsrooms to find an audience for their journalism, albeit at the cost of subjecting themselves to increasingly hostile business practices. Correspondingly, in many newsrooms, audience strategies have calcified around these platforms.
Suddenly, social media is in flux. Facebook has been boomer territory for years, has been the subject of a seemingly endless stream of ethics scandals, and is no longer growing. Twitter is being terraformed into a neo-reactionary billionaire’s funhouse mirror interpretation of a playground for free speech.
For the first time since Instagram’s rise to popularity, we don’t know what’s going to happen next. Multiple platforms have emerged that intentionally seek to avoid mistakes of the past like community toxicity, surveillance capitalism, and targeted advertising. The previous inhabitants of incumbent networks have turned to a mix of these new platforms and old ones to host their conversations, but there are no contenders that could seriously be the replacement.
So far, the co-operatively organized fediverse of social networking platforms headlined by Mastodon has been the fastest-growing attempt (with Tumblr and others committed to join next year), but Reddit, Post, and others are also trying their hardest to use this moment to gain market share.
Even blogging is seeing a major resurgence, led by developments at Substack. This fall, the latter introduced a brand-new, popular feature fit for 2022: an RSS reader. Who had that on their bingo card for this year?
For newsroom audience teams, this kaleidoscope of options represents a new challenge: given a limited set of time, people, and resources, how can you best decide which platforms to bet on? (Here’s a hint: it’s not going all-in on vertical video.)
The current landscape makes clear what has always been true: On the internet, nothing lasts forever. The most resilient choice is always the one that allows you to own your relationships with your audience and directly build community with the people who care about your work. That way, when a platform inevitably disappears, your relationship with your community remains intact.
This is also true regardless even when a platform doesn’t disappear. Business majors know this as one of Michael Porter’s five forces: the more a newsroom is dependent on a company’s platform for views or revenue, the more that company can exert power over it. The more power a platform has, the more a newsroom is subject to changes in its business models, ownership, and policies.
Just as it isn’t clear which networks will succeed in the next era of the web, it’s not obvious which newsroom experiments in community-building will work. The answer can only be to try, learn quickly from failure, and try again. Newsrooms will necessarily need to experiment and learn from each other. Ideally, they will collaborate on these experiments, sharing both code and approaches.
Avoiding adverse supplier power has always been prudent, but recent changes on the web make it unavoidable. This year, newsrooms will have to reconsider their audience and social media strategies and quickly find ways to reach their communities more directly than they ever have before. Owning their relationships will no longer be a choice; it will be a matter of survival.
Ben Werdmuller is CTO at The 19th.
Alex Perry New paths to transparency without Twitter
Ayala Panievsky It’s time for PR for journalism
Pia Frey Publishers start polling their users at scale
Dannagal G. Young Stop rewarding elite performances of identity threat
Basile Simon Towards supporting criminal accountability
Jennifer Brandel AI couldn’t care less. Journalists will care more.
Sarah Marshall A web channel strategy won’t be enough
Jarrad Henderson Video editing will help people understand the media they consume
J. Siguru Wahutu American journalism reckons with its colonialist tendencies
Julia Angwin Democracies will get serious about saving journalism
Jody Brannon We’ll embrace policy remedies
Sarah Alvarez Dream bigger or lose out
Ben Werdmuller The internet is up for grabs again
S. Mitra Kalita “Everything sucks. Good luck to you.”
Jenna Weiss-Berman The economic downturn benefits the podcasting industry. (No, really!)
AX Mina Journalism in a time of permacrisis
Elite Truong In platform collapse, an opportunity for community
Burt Herman The year AI truly arrives — and with it the reckoning
Mael Vallejo More threats to press freedom across the Americas
Stefanie Murray The year U.S. media stops screwing around and becomes pro-democracy
Bill Grueskin Local news will come to rely on AI
Lisa Heyamoto The independent news industry gets a roadmap to sustainability
Jim VandeHei There is no “peak newsletter”
Sue Robinson Engagement journalism will have to confront a tougher reality
Francesco Zaffarano There is no end of “social media”
Eric Thurm Journalists think of themselves as workers
John Davidow A year of intergenerational learning
Christina Shih Shared values move from nice-to-haves to essentials
Al Lucca Digital news design gets interesting again
Eric Nuzum A focus on people instead of power
Molly de Aguiar and Mandy Van Deven Narrative change trend brings new money to journalism
Michael Schudson Journalism gets more and more difficult
Masuma Ahuja Journalism starts working for and with its communities
Nicholas Jackson There will be launches — and we’ll keep doing the work
Eric Holthaus As social media fragments, marginalized voices gain more power
Kerri Hoffman Podcasting goes local
Danielle K. Brown and Kathleen Searles DEI efforts must consider mental health and online abuse
Paul Cheung More news organizations will realize they are in the business of impact, not eyeballs
Joe Amditis AI throws a lifeline to local publishers
Alexandra Borchardt The year of the climate journalism strategy
Alexandra Svokos Working harder to reach audiences where they are
Kaitlyn Wells We’ll prioritize media literacy for children
Felicitas Carrique and Becca Aaronson News product goes from trend to standard
Kaitlin C. Miller Harassment in journalism won’t get better, but we’ll talk about it more openly
Don Day The news about the news is bad. I’m optimistic.
Shanté Cosme The answer to “quiet quitting” is radical empathy
A.J. Bauer Covering the right wrong
Dana Lacey Tech will screw publishers over
Christoph Mergerson The rot at the core of the news business
James Salanga Journalists work from a place of harm reduction
Amethyst J. Davis The slight of the great contraction
Sumi Aggarwal Smart newsrooms will prioritize board development
Mauricio Cabrera It’s no longer about audiences, it’s about communities
Laxmi Parthasarathy Unlocking the silent demand for international journalism
Jacob L. Nelson Despite it all, people will still want to be journalists
Matt Rasnic More newsroom workers turn to organized labor
Kavya Sukumar Belling the cat: The rise of independent fact-checking at scale
Valérie Bélair-Gagnon Well-being will become a core tenet of journalism
Larry Ryckman We’ll work together with our competitors
Jessica Clark Open discourse retrenches
Sam Guzik AI will start fact-checking. We may not like the results.
Nikki Usher This is the year of the RSS reader. (Really!)
Doris Truong Workers demand to be paid what the job is worth
Alan Henry A reckoning with why trust in news is so low
Mar Cabra The inevitable mental health revolution
Jennifer Choi and Jonathan Jackson Funders finally bet on next-generation news entrepreneurs
Nicholas Thompson The year AI actually changes the media business
Joanne McNeil Facebook and the media kiss and make up
Elizabeth Bramson-Boudreau More of the same
Julia Beizer News fatigue shows us a clear path forward
Megan Lucero and Shirish Kulkarni The future of journalism is not you
Sarabeth Berman Nonprofit local news shows that it can scale
Jim Friedlich Local journalism steps up to the challenge of civic coverage
Simon Galperin Philanthropy stops investing in corporate media
Andrew Donohue We’ll find out whether journalism can, indeed, save democracy
Victor Pickard The year journalism and capitalism finally divorce
Gordon Crovitz The year advertisers stop funding misinformation
Laura E. Davis The year we embrace the robots — and ourselves
Dominic-Madori Davis Everyone finally realizes the need for diverse voices in tech reporting
Anthony Nadler Confronting media gerrymandering
Cory Bergman The AI content flood
Sue Schardt Toward a new poetics of journalism
Barbara Raab More journalism funders will take more risks
Walter Frick Journalists wake up to the power of prediction markets
David Skok Renewed interest in human-powered reporting
Brian Stelter Finding new ways to reach news avoiders
Nicholas Diakopoulos Journalists productively harness generative AI tools
Ryan Kellett Airline-like loyalty programs try to tie down news readers
Kirstin McCudden We’ll codify protection of journalism and newsgathering
Mary Walter-Brown and Tristan Loper Mission-driven metrics become our North Star
Alex Sujong Laughlin Credit where it’s due
Khushbu Shah Global reporting will suffer
Jaden Amos TikTok personality journalists continue to rise
Peter Bale Rising costs force more digital innovation
David Cohn AI made this prediction
Sarah Stonbely Growth in public funding for news and information at the state and local levels
Brian Moritz Rebuilding the news bundle
Amy Schmitz Weiss Journalism education faces a crossroads
Ståle Grut Your newsroom experiences a Midjourney-gate, too
Kathy Lu We need emotionally agile newsroom leaders
Karina Montoya More reporters on the antitrust beat
Jessica Maddox Journalists keep getting manipulated by internet culture
Martina Efeyini Talk to Gen Z. They’re the experts of Gen Z.
Wilson Liévano Diaspora journalism takes the next step
Rodney Gibbs Recalibrating how we work apart
Anita Varma Journalism prioritizes the basic need for survival
Cari Nazeer and Emily Goligoski News organizations step up their support for caregivers
Ryan Gantz “I’m sorry, but I’m a large language model”
Tim Carmody Newsletter writers need a new ethics
Anika Anand Independent news businesses lead the way on healthy work cultures
Mario García More newsrooms go mobile-first
Priyanjana Bengani Partisan local news networks will collaborate
Bill Adair The year of the fact-check (no, really!)
Tamar Charney Flux is the new stability
Michael W. Wagner The backlash against pro-democracy reporting is coming
Jonas Kaiser Rejecting the “free speech” frame
Taylor Lorenz The “creator economy” will be astroturfed
Sam Gregory Synthetic media forces us to understand how media gets made
Ariel Zirulnick Journalism doubles down on user needs
Hillary Frey Death to the labor-intensive memo for prospective hires
Peter Sterne AI enters the newsroom
Juleyka Lantigua Newsrooms recognize women of color as the canaries in the coal mine
Anna Nirmala News organizations get new structures
Andrew Losowsky Journalism realizes the replacement for Twitter is not a new Twitter
Upasna Gautam Technology that performs at the speed of news
Tre'vell Anderson Continued culpability in anti-trans campaigns
Errin Haines Journalists on the campaign trail mend trust with the public
Delano Massey The industry shakes its imposter syndrome
Ryan Nave Citizen journalism, but make it equitable
Sue Cross Thinking and acting collectively to save the news
Emma Carew Grovum The year to resist forgetting about diversity
Surya Mattu Data journalists learn from photojournalists
Janet Haven ChatGPT and the future of trust
Parker Molloy We’ll reach new heights of moral panic
Daniel Trielli Trust in news will continue to fall. Just look at Brazil.
Rachel Glickhouse Humanizing newsrooms will be a badge of honor
Leezel Tanglao Community partnerships drive better reporting
Jakob Moll Journalism startups will think beyond English
Richard Tofel The press might get better at vetting presidential candidates
Eric Ulken Generative AI brings wrongness at scale
Esther Kezia Thorpe Subscription pressures force product innovation
Moreno Cruz Osório Brazilian journalism turns wounds into action
Mariana Moura Santos A woman who speaks is a woman who changes the world
Zizi Papacharissi Platforms are over
Snigdha Sur Newsrooms get nimble in a recession
Susan Chira Equipping local journalism
Emily Nonko Incarcerated reporters get more bylines
Joshua P. Darr Local to live, wire to wither
Gina Chua The traditional story structure gets deconstructed
Jesse Holcomb Buffeted, whipped, bullied, pulled
Cassandra Etienne Local news fellowships will help fight newsroom inequities
Gabe Schneider Well-funded journalism leaders stop making disparate pay
Johannes Klingebiel The innovation team, R.I.P.
Josh Schwartz The AI spammers are coming
Joni Deutsch Podcast collaboration — not competition — breeds excellence
Cindy Royal Yes, journalists should learn to code, but…
Raney Aronson-Rath Journalists will band together to fight intimidation