Computer vision vs. the Internet vigilantes

“My own experience with this came in January, when trolls mistakenly decided that a woman attending the confirmation hearing for Rex Tillerson was me (and that the woman in the Senate chambers — who was not me — was doing something nefarious).”

The biggest takeaway I have from 2017 is that it was the Year of the Internet Vigilante. My own experience with this came in January, when trolls mistakenly decided that a woman attending the confirmation hearing for Rex Tillerson was me (and that the woman in the Senate chambers — who was not me — was doing something nefarious).

The problem of incorrect identity continued a few days later with a Muslim American reporter, who has the same first name as the widow of the shooter who attacked the Pulse nightclub. And in that same month, a professor from New York University was attacked online for having the same name as a Secret Service agent.

This summer, a University of Arkansas professor was doxxed when self-appointed online detectives thought he looked like a man who had participated in the white supremacist demonstration in Charlottesville.

In each case, the error spread quickly — and the resulting online vitriol was disconcerting and even scary. The speed of setting the record straight was far outpaced by attacks perpetuated by bots for days or even weeks.

What’s the solution? It might lie in facial-recognition technology. You might have it in your hands already, depending on which smartphone you’re using. The smarter the tech gets, the better we’ll be at comparing images to determine matches with a high degree of certainty.

As a tool for journalists, this might allow reporters to more accurately narrow down social media accounts as a story is developing. Images other than faces could also prove useful: It was an attentive copy editor who recognized the county code for the license plate on the car that plowed into the crowd in Charlottesville — that insight allowed his paper to interview the suspect’s family first.

Social media giants have said they will try to combat false information, too. Alongside encouraging users to report fake news, Facebook and other sites could use their image-recognition software to combat misinformation. Algorithms could detect the images associated with fake news, then surface reports that directly counter and debunk the bad information.

Of course there are caveats. And they are numerous. Technology can’t substitute for thorough vetting and journalism ethics. And technology that relies on faces is notoriously poor at differentiating among races.

As journalists, we should embrace ways that emerging technology can provide tools that make our lives easier. Yet we should bear in mind the prime directive: Trust but verify.

Doris Truong is the weekend homepage editor at The Washington Post.

Almar Latour   Conquering calm

Jacqui Cheng   Retailers move into content

Sam Sanders   Shine the light on ourselves

Eric Ulken   The year local publishers get smart(er) about change

Mario García   Storytelling finally adapts to mobile

Nikki Usher   The year of The Washington Post

Marcela Donini and Thiago Herdy   Collaboration is the way forward for Brazilian journalism

Andrew Ramsammy   The year ownership mattered

John Keefe   Scooped by AI

Matt Thompson   Here come the attention managers

Will Sommer   The year local media gets conservative

Susie Banikarim   R.I.P. Pivot to Video (2017–2017)

Juliette De Maeyer   A responsible press criticism

José Zamora   Revenue-first journalism

Justin Kosslyn   The year journalists become digital security experts

Sam Ford   The year of investing in processes

David Skok   Finding an information-life balance

Sara M. Watson   Feeds will open up to new user-determined filters

Zizi Papacharissi   Women come back

Raju Narisetti   Mirror, mirror on the wall

Jake Levine   The return to now

Jarrod Dicker   Honesty in advertising

Kristen Muller   The year of the voter

Caitria O'Neill   The new court of public opinion

Gordon Crovitz   Serving readers over advertisers

Yvonne Leow   The rise of video messaging

Paul Ford   Go global

Carrie Brown-Smith   Transparency finally takes off

Rick Berke   Value is the watchword

Damon Krukowski   Reviving the alt-weekly soul

Aron Pilhofer   We can’t leave the business to the business side any more

Millie Tran and Stine Bauer Dahlberg   (Hint: It’s about your brand)

S. Mitra Kalita   The arc of news and audience

Julia Beizer   A longer view on the pivot

Joyce Barnathan   It will be harder to bury the news

Kawandeep Virdee   Zines had it right all along

Betsy O'Donovan and Melody Kramer   Skepticism and narcissism

Michael Kuntz   The only pivot that might work

Neha Gandhi   Filler killers

Mandy Velez   texting is lit rn, fam

Evie Nagy   Pivot to mobile video frustration

Christopher Meighan   Passive partnership is in the rearview

Ernst-Jan Pfauth   Publishing less to give readers more

Cindy Royal   Your journalism curriculum is obsolete

Mike Caulfield   Refactoring media literacy for the networked age

Jared Newman   Venture funding and digital news don’t mix

Federica Cherubini   The rise of bridge roles in news organizations

Jim Moroney   Newspapers have to be good enough for readers to pay for

Julia B. Chan   Looking for loyalty in all the right places

Monique Judge   Letting black women tell their own stories

Charo Henríquez   Training is an investment, not an expense

Rodney Benson   Better, less read, and less trusted

Usha Sahay   Wallets get opened

Amie Ferris-Rotman   More female reporters abroad (please)

Claire Wardle   Disinformation gets worse

Molly de Aguiar   Good journalism won’t be enough

Corey Johnson   The pro-fact resistance

Nicholas Quah   Stop talking trash about young people

Andrew Losowsky   The year of resilience

Mira Lowe   The year of the local watchdog

Vivian Schiller   Pivot to tomorrow

Sydette Harry   Listen to your corner and watch for the hook

Adam Thomas   Sharing is caring: The year of the mentor

Amy King   Let’s amplify visual voice

Basile Simon   We need better career paths for news nerds

Sarah Marshall   Loyalty as the key performance indicator

Michelle Garcia   Navigating journalistic transparency

Juleyka Lantigua   Women of color will reclaim and monetize our time

Alan Soon   The rise of start of psychographic, micro-targeted media

Nathalie Malinarich   Peak push

Debra Adams Simmons   And a woman shall lead them

Daniel Trielli   The rich get richer, the poor scramble

Doris Truong   Computer vision vs. the Internet vigilantes

Marie Gilot   No assholes allowed

Renée Kaplan   The year of quiet adjustments (shhh)

Miguel Castro   The arrival of the impact producer

Luke O'Neil   The end is already here

Dan Newman   A return to trust

Burt Herman   Things get real

Carlos Martínez de la Serna   The new journalism commons

C.W. Anderson   The social media apocalypse

Kim Fox   Audience teams diversify their approach

Rachel Davis Mersey   AI, with real smarts

Helen Havlak   Keywords, not publishers, power the world’s biggest feeds

AX Mina   Memes and visuals come to the fore

Jennifer Brandel and Mónica Guzmán   The editorial meeting of the future

Pia Frey   Address users as individuals

Joanne McNeil   Gatekeeping the gatekeepers

Tracie Powell   The muting of underserved voices

Matt Carlson   Attacks on the press will get worse

Kathleen McElroy   Building a news video experience native to mobile

Ray Soto   VR reaches the next level

Dheerja Kaur   Fun with subscription products

Felix Salmon   Covering bitcoin while owning bitcoin

Francesco Marconi   The year of machine-to-machine journalism

Michelle Ferrier   The year of the great reckoning

Lam Thuy Vo   Breaking free from the tyranny of the loudest

Feli Sánchez   The year for guerrilla user research

Amy Webb   Listen to weak signals

Alice Antheaume   Are you fluent in AI?

Jim Brady   With the people, not just of the people

Laura E. Davis   Writing answers before you know the question

Ruth Palmer   Risks will grow for news subjects — especially minorities

Frédéric Filloux   External forces

Jennifer Choi   Standing up for us and for each other

Kinsey Wilson   Facebook and Google: Help out or pay up

Edward Roussel   Eyes, ears, and brains

Pete Brown   Push alerts, personalized

Richard Tofel   The platforms’ power demands more reporters’ attention

Joanne Lipman   Journalists inventing revenue streams

Matt Boggie   The intellectual equivalent of the Dead Sea

Rubina Madan Fillion   Unlocking the potential of AI

Alastair Coote   The year of self-improvement

Umbreen Bhatti   The trust problem isn’t new

Eric Nuzum   Beyond the narrative arc

Rodney Gibbs   Tech workers turn to journalism

Hossein Derakhshan   Television has won

Hannah Cassius   The year of the echo-chamber escapists

Lanre Akinola   Making noise is not a strategy

Pablo Boczkowski   The rise of skeptical reading

Tanya Cordrey   Finally, the seeds of radical reinvention

Emily Goligoski   Looking beyond news for inspiration

Tim Carmody   Watch out for Spotify

Niketa Patel   Live journalism comes of age

Bill Keller   A growing turn to philanthropy

Sally Lehrman   Trust comes first

Elizabeth Jensen   Show your work

Brian Lam   Sketchy ethics around product reviews

Tamar Charney   We get serious about algorithms

Lucas Graves   From algorithms to institutions

Craig Newmark   Working together toward sustainable solutions

Dannagal G. Young   Stop covering politics as a game

Jessica Parker Gilbert   Design connects storytelling and strategy

Nicholas Diakopoulos   Fortifying social media from automated inauthenticity

Valérie Bélair-Gagnon   Seeking trust in fragmented spaces

Kyle Ellis   Let’s build our way out of this

Borja Echevarría   TV goes digital, digital goes TV

Steve Grove   The midterms are an opportunity

Mi-Ai Parrish   Blockchain and trust

Alexios Mantzarlis   Moving fake news research out of the lab

Emma Carew Grovum   Newsroom culture becomes a priority

Rachel Schallom   Better design helps differentiate opinion and news

Heather Bryant   Building the ecosystems for collaboration

Jassim Ahmad   Thriving on change

Mary Meehan   Real lives are at stake in rural areas

Alfred Hermida   Going beyond mobile-first

Kelsey Proud   No, no, no

Nushin Rashidian   Publishers seek ad dollar alternatives

Mariano Blejman   News games rule

Mariana Moura Santos   Think local, act global

Caitlin Thompson   Podcasting models mature and diversify

Sue Schardt   Jump the niche

Ariana Tobin   Too tired to tap

Errin Haines   At the ballot, it’s time to count black women

Nancy Watzman   Know thy TV

Ståle Grut   Reclaiming audience interaction from social networks

P. Kim Bui   The reckoning is only beginning

Corey Ford   The empire strikes back

Imaeyen Ibanga   Longform video leads the way

Manoush Zomorodi   Self-help as a publishing strategy

Cory Haik   Suffering from realness, pivoting to impact

Cristina Wilson   The year of the Instagram Story

Monika Bauerlein   The firehose of falsehood

Jennifer Coogan   The future is female

Vanessa K. DeLuca   Women’s voices take center stage

Mary Walter-Brown   Show a little vulnerability

Tanzina Vega   It’s time for media companies to #PassTheMic

Jamie Mottram   From pageviews to t-shirts

Matt DeRienzo   A recession, then a collapse

Taylor Lorenz   Social and media will split

Rasmus Kleis Nielsen   The Snapchat scenario and the risk of more closed platforms

Jesse Holcomb   Information disorder, coming to a congressional district near you

Andrew Haeg   The year journalists become relationship builders

Trushar Barot   The Jio-fication of India

Raney Aronson-Rath   Transparency is the antidote to fake news

Dan Shanoff   You down with OTT? (Yeah, DTC)