Finally, the seeds of radical reinvention

“There will be experimentation with a Netflix model, where organizations start with what users want and then understand the economics of each area for journalism. Netflix has demonstrated very clearly that following users’ needs does not need to result in a drop in quality.”

Most news organizations have failed to truly transform over the past few years. Any innovation and change initiatives have been little more than tinkering.

2017 was a particularly bad year for this, with numerous publishers apparently pursuing a strategy of howling in protest against Google and Facebook as well loudly as shouting “I told you so” with the recent news of revenue disappointment and cutbacks at firms such as BuzzFeed.

2018 will undoubtedly bring more of the same — but the industry will finally see the first seeds of radical reinvention. We will see most change in 2018 in three main areas:

  • A radical shift in the topics covered in mainstream journalism. The industry agrees there is too much replication of the same content — sometimes even within the same publication. I counted countless articles on the day of the royal engagement announcement from one U.K. newspaper alone. Even the comment thread was full of readers complaining “enough is enough.”
    • The traditional genres of news, lifestyle, business, and sport will begin to break apart. After all, these topic areas represent the staffing structure of a newspaper from 100-plus years ago
    • Instead, there will be experimentation with a Netflix model, where organizations start with what users want and then understand the economics of each area for journalism. Netflix has demonstrated very clearly that following users’ needs does not need to result in a drop in quality.
    • As a result, there will be a blossoming of widely different topics that move beyond fringe interest groups, whether bio-hacking, mindfulness, or extending human lifespan.
    • And this approach will likely lead most publishers to begin to manage their journalism much more tightly through the lens of the long tail.
  • The rise (or return) of journalism that has been written off as uneconomical: Everybody in the industry feels regret that local news coverage has been hit hardest by the industry’s tough times, despite continued evidence of significant user desire for good local news reporting and a real need to hold local politicians to account. But the economics of employing legions of local journalists to cover relevant local government meetings does not work. However, with the rise of machine learning, the economics can change. Imagine if you could automate the journalism of local authority decisions through the machine learning of official meeting minutes. Suddenly, local journalism could become economically viable again. 2018 should herald at least one new startup experimenting with local news at scale.
  • We will see advertising abandoned and/or reinvented by a handful of leading publishers.
    • Some publishers will abandon advertising as it continues to generate diminishing returns and increasingly dismays users.
    • More sophisticated publishers will halt advertising on pages where it hinders long-term economic performance (in terms of loyalty or other revenue opportunities). And they will reinvent advertising on the pages where it provides value to the users (especially in those new emerging topics for mainstream journalism).
    • The consumer revolt against advertising will continue with paywall publications coming under increasing pressure to stop intrusive ads appearing to customers who have already paid to access content.
    • Finally, in 2018, we may see the first major news organization relaunch a section of its coverage, such as travel, with an e-commerce-first offering (rather than the traditional model of journalism with commerce on the sides). This will be in recognition of e-commerce in some areas being an equal partner to journalism in the eyes of the users. Curated commerce offerings will provide as much value to readers as the articles surrounding it.

Tanya Cordrey is a digital non-executive director, former Schibsted board member, and former chief digital officer at Guardian News & Media.

Trushar Barot   The Jio-fication of India

Nancy Watzman   Know thy TV

Juleyka Lantigua   Women of color will reclaim and monetize our time

Vivian Schiller   Pivot to tomorrow

Rachel Davis Mersey   AI, with real smarts

Nikki Usher   The year of The Washington Post

Monique Judge   Letting black women tell their own stories

Alexios Mantzarlis   Moving fake news research out of the lab

Monika Bauerlein   The firehose of falsehood

Rubina Madan Fillion   Unlocking the potential of AI

Ernst-Jan Pfauth   Publishing less to give readers more

Zizi Papacharissi   Women come back

Jamie Mottram   From pageviews to t-shirts

Lanre Akinola   Making noise is not a strategy

Damon Krukowski   Reviving the alt-weekly soul

Miguel Castro   The arrival of the impact producer

Jennifer Brandel and Mónica Guzmán   The editorial meeting of the future

Rodney Benson   Better, less read, and less trusted

Sydette Harry   Listen to your corner and watch for the hook

Nicholas Quah   Stop talking trash about young people

Hannah Cassius   The year of the echo-chamber escapists

Charo Henríquez   Training is an investment, not an expense

Elizabeth Jensen   Show your work

Valérie Bélair-Gagnon   Seeking trust in fragmented spaces

Mary Walter-Brown   Show a little vulnerability

Mariana Moura Santos   Think local, act global

Paul Ford   Go global

Mariano Blejman   News games rule

Amy King   Let’s amplify visual voice

Basile Simon   We need better career paths for news nerds

Taylor Lorenz   Social and media will split

Dan Shanoff   You down with OTT? (Yeah, DTC)

Jennifer Coogan   The future is female

Felix Salmon   Covering bitcoin while owning bitcoin

Tim Carmody   Watch out for Spotify

Heather Bryant   Building the ecosystems for collaboration

Jim Brady   With the people, not just of the people

John Keefe   Scooped by AI

Umbreen Bhatti   The trust problem isn’t new

Marie Gilot   No assholes allowed

Manoush Zomorodi   Self-help as a publishing strategy

Matt Boggie   The intellectual equivalent of the Dead Sea

Marcela Donini and Thiago Herdy   Collaboration is the way forward for Brazilian journalism

Usha Sahay   Wallets get opened

Michelle Ferrier   The year of the great reckoning

Sara M. Watson   Feeds will open up to new user-determined filters

Nathalie Malinarich   Peak push

Rasmus Kleis Nielsen   The Snapchat scenario and the risk of more closed platforms

AX Mina   Memes and visuals come to the fore

Cindy Royal   Your journalism curriculum is obsolete

Jessica Parker Gilbert   Design connects storytelling and strategy

Claire Wardle   Disinformation gets worse

Tracie Powell   The muting of underserved voices

Juliette De Maeyer   A responsible press criticism

Sarah Marshall   Loyalty as the key performance indicator

Kawandeep Virdee   Zines had it right all along

Hossein Derakhshan   Television has won

Evie Nagy   Pivot to mobile video frustration

Federica Cherubini   The rise of bridge roles in news organizations

Sam Ford   The year of investing in processes

Kathleen McElroy   Building a news video experience native to mobile

Lam Thuy Vo   Breaking free from the tyranny of the loudest

Frédéric Filloux   External forces

Caitria O'Neill   The new court of public opinion

Neha Gandhi   Filler killers

Helen Havlak   Keywords, not publishers, power the world’s biggest feeds

Emma Carew Grovum   Newsroom culture becomes a priority

Will Sommer   The year local media gets conservative

David Skok   Finding an information-life balance

José Zamora   Revenue-first journalism

Jarrod Dicker   Honesty in advertising

Daniel Trielli   The rich get richer, the poor scramble

Justin Kosslyn   The year journalists become digital security experts

Jassim Ahmad   Thriving on change

Joanne McNeil   Gatekeeping the gatekeepers

Mandy Velez   texting is lit rn, fam

Renée Kaplan   The year of quiet adjustments (shhh)

Adam Thomas   Sharing is caring: The year of the mentor

Pia Frey   Address users as individuals

Amie Ferris-Rotman   More female reporters abroad (please)

Millie Tran and Stine Bauer Dahlberg   (Hint: It’s about your brand)

Tanzina Vega   It’s time for media companies to #PassTheMic

Kelsey Proud   No, no, no

Molly de Aguiar   Good journalism won’t be enough

Debra Adams Simmons   And a woman shall lead them

Betsy O'Donovan and Melody Kramer   Skepticism and narcissism

Edward Roussel   Eyes, ears, and brains

Joyce Barnathan   It will be harder to bury the news

Alfred Hermida   Going beyond mobile-first

Vanessa K. DeLuca   Women’s voices take center stage

Sue Schardt   Jump the niche

Corey Ford   The empire strikes back

Matt Thompson   Here come the attention managers

Jacqui Cheng   Retailers move into content

Pablo Boczkowski   The rise of skeptical reading

Jake Levine   The return to now

Rodney Gibbs   Tech workers turn to journalism

Carrie Brown-Smith   Transparency finally takes off

Borja Echevarría   TV goes digital, digital goes TV

Dan Newman   A return to trust

Kinsey Wilson   Facebook and Google: Help out or pay up

Nicholas Diakopoulos   Fortifying social media from automated inauthenticity

Ray Soto   VR reaches the next level

Mike Caulfield   Refactoring media literacy for the networked age

Mira Lowe   The year of the local watchdog

Craig Newmark   Working together toward sustainable solutions

Aron Pilhofer   We can’t leave the business to the business side any more

Julia B. Chan   Looking for loyalty in all the right places

Kim Fox   Audience teams diversify their approach

Brian Lam   Sketchy ethics around product reviews

Lucas Graves   From algorithms to institutions

Laura E. Davis   Writing answers before you know the question

Amy Webb   Listen to weak signals

Julia Beizer   A longer view on the pivot

Luke O'Neil   The end is already here

Kyle Ellis   Let’s build our way out of this

Eric Nuzum   Beyond the narrative arc

Almar Latour   Conquering calm

Niketa Patel   Live journalism comes of age

Jared Newman   Venture funding and digital news don’t mix

Cory Haik   Suffering from realness, pivoting to impact

Mario García   Storytelling finally adapts to mobile

Bill Keller   A growing turn to philanthropy

Eric Ulken   The year local publishers get smart(er) about change

Matt Carlson   Attacks on the press will get worse

Ståle Grut   Reclaiming audience interaction from social networks

Tamar Charney   We get serious about algorithms

Alastair Coote   The year of self-improvement

Errin Haines   At the ballot, it’s time to count black women

Kristen Muller   The year of the voter

Susie Banikarim   R.I.P. Pivot to Video (2017–2017)

Pete Brown   Push alerts, personalized

Jennifer Choi   Standing up for us and for each other

Alan Soon   The rise of start of psychographic, micro-targeted media

Christopher Meighan   Passive partnership is in the rearview

Joanne Lipman   Journalists inventing revenue streams

Andrew Losowsky   The year of resilience

Michael Kuntz   The only pivot that might work

Corey Johnson   The pro-fact resistance

Mi-Ai Parrish   Blockchain and trust

Rick Berke   Value is the watchword

S. Mitra Kalita   The arc of news and audience

Burt Herman   Things get real

Ruth Palmer   Risks will grow for news subjects — especially minorities

Dannagal G. Young   Stop covering politics as a game

Tanya Cordrey   Finally, the seeds of radical reinvention

Yvonne Leow   The rise of video messaging

P. Kim Bui   The reckoning is only beginning

Raju Narisetti   Mirror, mirror on the wall

Sam Sanders   Shine the light on ourselves

Emily Goligoski   Looking beyond news for inspiration

Andrew Ramsammy   The year ownership mattered

Steve Grove   The midterms are an opportunity

Jim Moroney   Newspapers have to be good enough for readers to pay for

Caitlin Thompson   Podcasting models mature and diversify

Matt DeRienzo   A recession, then a collapse

Mary Meehan   Real lives are at stake in rural areas

Dheerja Kaur   Fun with subscription products

Nushin Rashidian   Publishers seek ad dollar alternatives

C.W. Anderson   The social media apocalypse

Imaeyen Ibanga   Longform video leads the way

Raney Aronson-Rath   Transparency is the antidote to fake news

Feli Sánchez   The year for guerrilla user research

Andrew Haeg   The year journalists become relationship builders

Carlos Martínez de la Serna   The new journalism commons

Jesse Holcomb   Information disorder, coming to a congressional district near you

Rachel Schallom   Better design helps differentiate opinion and news

Francesco Marconi   The year of machine-to-machine journalism

Michelle Garcia   Navigating journalistic transparency

Ariana Tobin   Too tired to tap

Richard Tofel   The platforms’ power demands more reporters’ attention

Doris Truong   Computer vision vs. the Internet vigilantes

Gordon Crovitz   Serving readers over advertisers

Alice Antheaume   Are you fluent in AI?

Cristina Wilson   The year of the Instagram Story

Sally Lehrman   Trust comes first