In 2018, journalists will continue to face threats from antagonists who — for political motivations, driven by a desire to create chaos, or both — are trying to disrupt and distract them from their work.
Fortunately, journalists will be able to respond to these threats more effectively in the coming year, thanks to an increased level of support and preparation from their newsrooms.
Among other things, senior newsroom editors will:
— create new provisions and training that help protect staff against doxing, harassment, and threats
— learn to recognize symptoms of secondary trauma and PTSD in their colleagues, and share that information widely
— be much more careful about amplifing members of extremist fringe groups, who often mask their true beliefs in return for access and soft-focus profiles
— increase the diversity of the newsroom, thereby increasing the number of people among the staff who have experienced such abuse and antagonism, and can be tasked as part of their job to help design effective responses
— make sure that everyone is aware that a casual email, a seemingly off-the-record phone conversation, or an offhand chat in a bar, might be a part of a deliberate sting to discredit the organization and get the journalist fired
— share lessons and best practices with other organizations, in order to develop stronger responses
Freelancers, who act in the name of the organization but with far fewer protections, will also be covered by this work.
At the same time, journalists will learn how to balance these actions with the need to continue to engage with, and listen to, their actual communities.
In the face of such attacks, it would be understandable for journalists to retreat altogether from engaging with people online, in an attempt at self protection. This would however help these antagonists achieve their goals of undermining trust in journalism and reporting, by further distancing journalists from the lived experiences of their audiences.
Thankfully, there are now tools (including ours) that encourage audience engagement in more flexible and protected spaces than social media platforms, tools that help journalists build deeper connections with the communities that they serve, while being less vulnerable to abuse. By creating strong bonds with their communities, we will also see community members step up to help in the fight against these negative forces.
In 2018, we can expect the efforts of the antagonists to increase. This is the year that journalism responds by taking these threats seriously, and by learning how to protect itself.
Andrew Losowsky is the project lead of The Coral Project at Mozilla.
Rubina Madan Fillion Unlocking the potential of AI
Pete Brown Push alerts, personalized
Andrew Haeg The year journalists become relationship builders
Charo Henríquez Training is an investment, not an expense
Nikki Usher The year of The Washington Post
An Xiao Mina Memes and visuals come to the fore
Jessica Parker Gilbert Design connects storytelling and strategy
Damon Krukowski Reviving the alt-weekly soul
Niketa Patel Live journalism comes of age
Monique Judge Letting black women tell their own stories
Daniel Trielli The rich get richer, the poor scramble
Eric Nuzum Beyond the narrative arc
Alastair Coote The year of self-improvement
Betsy O'Donovan and Melody Kramer Skepticism and narcissism
Errin Haines At the ballot, it’s time to count black women
Jacqui Cheng Retailers move into content
Heather Bryant Building the ecosystems for collaboration
Miguel Castro The arrival of the impact producer
Sydette Harry Listen to your corner and watch for the hook
Jennifer Choi Standing up for us and for each other
Sally Lehrman Trust comes first
Alan Soon The rise of start of psychographic, micro-targeted media
Mary Walter-Brown Show a little vulnerability
Evie Nagy Pivot to mobile video frustration
Eric Ulken The year local publishers get smart(er) about change
Carlos Martínez de la Serna The new journalism commons
Amy Webb Listen to weak signals
Basile Simon We need better career paths for news nerds
Adam Thomas Sharing is caring: The year of the mentor
Edward Roussel Eyes, ears, and brains
Alexios Mantzarlis Moving fake news research out of the lab
Mike Caulfield Refactoring media literacy for the networked age
Kristen Muller The year of the voter
Nicholas Diakopoulos Fortifying social media from automated inauthenticity
Jared Newman Venture funding and digital news don’t mix
Dheerja Kaur Fun with subscription products
Feli Sánchez The year for guerrilla user research
Imaeyen Ibanga Longform video leads the way
Millie Tran and Stine Bauer Dahlberg (Hint: It’s about your brand)
Michelle Garcia Navigating journalistic transparency
Vanessa K. DeLuca Women’s voices take center stage
Helen Havlak Keywords, not publishers, power the world’s biggest feeds
Caitria O'Neill The new court of public opinion
Pia Frey Address users as individuals
Kathleen McElroy Building a news video experience native to mobile
Matt Carlson Attacks on the press will get worse
Lucas Graves From algorithms to institutions
Sam Sanders Shine the light on ourselves
Jennifer Brandel and Mónica Guzmán The editorial meeting of the future
Rachel Davis Mersey AI, with real smarts
Rasmus Kleis Nielsen The Snapchat scenario and the risk of more closed platforms
Taylor Lorenz Social and media will split
P. Kim Bui The reckoning is only beginning
Mary Meehan Real lives are at stake in rural areas
Luke O'Neil The end is already here
Amy King Let’s amplify visual voice
Jennifer Coogan The future is female
Doris Truong Computer vision vs. the Internet vigilantes
Monika Bauerlein The firehose of falsehood
Juleyka Lantigua Women of color will reclaim and monetize our time
Matt DeRienzo A recession, then a collapse
Tracie Powell The muting of underserved voices
Sam Ford The year of investing in processes
Ruth Palmer Risks will grow for news subjects — especially minorities
Carrie Brown-Smith Transparency finally takes off
Matt Thompson Here come the attention managers
Rachel Schallom Better design helps differentiate opinion and news
Rick Berke Value is the watchword
Juliette De Maeyer A responsible press criticism
Cindy Royal Your journalism curriculum is obsolete
Andrew Losowsky The year of resilience
Marie Gilot No assholes allowed
Tim Carmody Watch out for Spotify
Mariana Moura Santos Think local, act global
Jim Moroney Newspapers have to be good enough for readers to pay for
Jamie Mottram From pageviews to t-shirts
Michelle Ferrier The year of the great reckoning
Cristina Wilson The year of the Instagram Story
Lanre Akinola Making noise is not a strategy
Will Sommer The year local media gets conservative
Tanzina Vega It’s time for media companies to #PassTheMic
Caitlin Thompson Podcasting models mature and diversify
Joanne Lipman Journalists inventing revenue streams
Kyle Ellis Let’s build our way out of this
Christopher Meighan Passive partnership is in the rearview
Raju Narisetti Mirror, mirror on the wall
Mario García Storytelling finally adapts to mobile
Marcela Donini and Thiago Herdy Collaboration is the way forward for Brazilian journalism
Debra Adams Simmons And a woman shall lead them
Ernst-Jan Pfauth Publishing less to give readers more
Felix Salmon Covering bitcoin while owning bitcoin
Amie Ferris-Rotman More female reporters abroad (please)
Mariano Blejman News games rule
Bill Keller A growing turn to philanthropy
Kinsey Wilson Facebook and Google: Help out or pay up
Rodney Gibbs Tech workers turn to journalism
Vivian Schiller Pivot to tomorrow
Tanya Cordrey Finally, the seeds of radical reinvention
Tamar Charney We get serious about algorithms
Sara M. Watson Feeds will open up to new user-determined filters
Cory Haik Suffering from realness, pivoting to impact
Matt Boggie The intellectual equivalent of the Dead Sea
Hossein Derakhshan Television has won
Ray Soto VR reaches the next level
Borja Echevarría TV goes digital, digital goes TV
Andrew Ramsammy The year ownership mattered
Mira Lowe The year of the local watchdog
Pablo Boczkowski The rise of skeptical reading
Brian Lam Sketchy ethics around product reviews
Emily Goligoski Looking beyond news for inspiration
Ståle Grut Reclaiming audience interaction from social networks
Jarrod Dicker Honesty in advertising
Corey Johnson The pro-fact resistance
Susie Banikarim R.I.P. Pivot to Video (2017–2017)
Alice Antheaume Are you fluent in AI?
Yvonne Leow The rise of video messaging
Umbreen Bhatti The trust problem isn’t new
Jassim Ahmad Thriving on change
Alfred Hermida Going beyond mobile-first
Hannah Cassius The year of the echo-chamber escapists
Jim Brady With the people, not just of the people
Dannagal G. Young Stop covering politics as a game
Raney Aronson-Rath Transparency is the antidote to fake news
Joyce Barnathan It will be harder to bury the news
José Zamora Revenue-first journalism
Craig Newmark Working together toward sustainable solutions
Francesco Marconi The year of machine-to-machine journalism
Dan Shanoff You down with OTT? (Yeah, DTC)
Mandy Velez texting is lit rn, fam
S. Mitra Kalita The arc of news and audience
Sarah Marshall Loyalty as the key performance indicator
Jesse Holcomb Information disorder, coming to a congressional district near you
Molly de Aguiar Good journalism won’t be enough
Mi-Ai Parrish Blockchain and trust
Nicholas Quah Stop talking trash about young people
David Skok Finding an information-life balance
Elizabeth Jensen Show your work
Rodney Benson Better, less read, and less trusted
Michael Kuntz The only pivot that might work
Trushar Barot The Jio-fication of India
Manoush Zomorodi Self-help as a publishing strategy
Gordon Crovitz Serving readers over advertisers
C.W. Anderson The social media apocalypse
Emma Carew Grovum Newsroom culture becomes a priority
Aron Pilhofer We can’t leave the business to the business side any more
Claire Wardle Disinformation gets worse
Nushin Rashidian Publishers seek ad dollar alternatives
Justin Kosslyn The year journalists become digital security experts
Julia Beizer A longer view on the pivot
Zizi Papacharissi Women come back
Federica Cherubini The rise of bridge roles in news organizations
Valérie Bélair-Gagnon Seeking trust in fragmented spaces
Julia B. Chan Looking for loyalty in all the right places
Renée Kaplan The year of quiet adjustments (shhh)
Corey Ford The empire strikes back
Kawandeep Virdee Zines had it right all along
Laura E. Davis Writing answers before you know the question
Kim Fox Audience teams diversify their approach
Richard Tofel The platforms’ power demands more reporters’ attention