With digital transformation, new roles have emerged in the newsroom. Interactive journalists brought developer and designer skills to storytelling. Social media editors, now more frequently referred to as engagement editors, brought the audience into the newsroom. Analytics and data experts, often with titles like growth editors, moved from the marketing department to the newsroom floor, leading audience growth from an editorial perspective. More recently, we’ve seen product managers getting more involved in editorial projects, bridging the gap between engineers and journalists.
These roles have been characterized by the development of new skills, but they have also played an important part in driving cultural change across news organizations.
Traditional roles that used to have clearly defined labels are going to be less and less the norm across the industry. Instead, roles that connect departments and specialties and act as translators — not of languages but of mindsets — will play an ever more important part in companies that are pushing forward their digital development.
These are hybrid roles that are breaking down barriers by working at the intersection of various disciplines. They speak the language of journalism, engineering, and product management. They focus on how to improve collaboration and are part of multi-disciplinary teams. While they may report into one department, they often act as representatives of product in the newsroom or editorial within product.
The challenge of how to create the next generation of product thinkers is now a topic discussed at journalism conferences. Training programmes like the Knight Center for Journalism at the University of Texas at Austin have developed MOOCs dedicated to product management for journalists.”
Across the industry, new interesting job titles emerge every month to further prove this trend. The Washington Post announced in August the creation of three new newsroom management roles: the operations editor, the product editor, and the project editor. A press release explained how these roles are meant to allow the newsroom to partner better with the engineering team; the product editor, for example, “will work hand-in-hand with the engineering and designs teams.”
Similarly, the Financial Times recently appointed Robin Kwong, a former special project editor, to the new position of head of digital delivery. Bringing project management and design thinking into the newsroom, he is charged with “pushing the boundaries of digital storytelling and making imaginative project planning routine across the FT’s editorial operations.”
Others have stressed the importance of working across traditional boundaries. Dmitry Shishkin, digital development editor at the BBC World Service Group, wrote: “I have also learned that the best things happen when people representing different disciplines work together — and BBC News several years ago have set up a unit called BBC News Labs to do exactly that: innovate on the intersection between editorial, data and engineering.”
In 2018, it’s important we start seriously thinking about how these roles — and the people in them — can evolve. These jobs are not easily categorized and are difficult to explain not only during a dinner party or in conversations with our parents — even colleagues battle to grasp their peculiarities.
Many of these positions are currently the product of the personal development of those who are shaping them every day, reflecting a unique combination of experiences and opportunities. One is rarely similar to another. What they have in common is that they’re often placed in cross-functional teams and have a bridging component. Their importance is that they are agents of change.
When you are creating a new role (and many of these are created by those who end up in them), it’s difficult to know where you are going and what you’re measuring yourself against. Newsrooms need to start thinking about establishing a real career path for their bridgers: What will happen when they leave? Will any one person be able to replace them, or are the roles too tailored to an individual? What kind of frameworks can be put in place?
In digital transformation, the transition never stops and the learning curve is constantly evolving. If change is the new norm and these roles will be key to that change, it’s important that we start to raise awareness around their challenges and empower them to keep pushing innovation forward now.
Federica Cherubini is head of knowledge sharing at Condé Nast International.
Ståle Grut Reclaiming audience interaction from social networks
Mandy Velez texting is lit rn, fam
Cristina Wilson The year of the Instagram Story
Sally Lehrman Trust comes first
Imaeyen Ibanga Longform video leads the way
Tanzina Vega It’s time for media companies to #PassTheMic
Jamie Mottram From pageviews to t-shirts
Juliette De Maeyer A responsible press criticism
Monique Judge Letting black women tell their own stories
Adam Thomas Sharing is caring: The year of the mentor
Evie Nagy Pivot to mobile video frustration
Will Sommer The year local media gets conservative
Jessica Parker Gilbert Design connects storytelling and strategy
Kinsey Wilson Facebook and Google: Help out or pay up
Vivian Schiller Pivot to tomorrow
Marcela Donini and Thiago Herdy Collaboration is the way forward for Brazilian journalism
Errin Haines At the ballot, it’s time to count black women
Amy Webb Listen to weak signals
Carlos Martínez de la Serna The new journalism commons
Christopher Meighan Passive partnership is in the rearview
Doris Truong Computer vision vs. the Internet vigilantes
Manoush Zomorodi Self-help as a publishing strategy
Jesse Holcomb Information disorder, coming to a congressional district near you
P. Kim Bui The reckoning is only beginning
Damon Krukowski Reviving the alt-weekly soul
Alfred Hermida Going beyond mobile-first
Cory Haik Suffering from realness, pivoting to impact
Kim Fox Audience teams diversify their approach
Jennifer Coogan The future is female
Michelle Garcia Navigating journalistic transparency
Amie Ferris-Rotman More female reporters abroad (please)
Matt Boggie The intellectual equivalent of the Dead Sea
Kristen Muller The year of the voter
Claire Wardle Disinformation gets worse
Elizabeth Jensen Show your work
Rasmus Kleis Nielsen The Snapchat scenario and the risk of more closed platforms
Marie Gilot No assholes allowed
Vanessa K. DeLuca Women’s voices take center stage
Umbreen Bhatti The trust problem isn’t new
Charo Henríquez Training is an investment, not an expense
Sam Ford The year of investing in processes
Mariana Moura Santos Think local, act global
Caitlin Thompson Podcasting models mature and diversify
Eric Ulken The year local publishers get smart(er) about change
Michael Kuntz The only pivot that might work
Rubina Madan Fillion Unlocking the potential of AI
Yvonne Leow The rise of video messaging
Caitria O'Neill The new court of public opinion
Tracie Powell The muting of underserved voices
Alexios Mantzarlis Moving fake news research out of the lab
José Zamora Revenue-first journalism
Corey Johnson The pro-fact resistance
Lanre Akinola Making noise is not a strategy
Matt DeRienzo A recession, then a collapse
Joanne Lipman Journalists inventing revenue streams
Kyle Ellis Let’s build our way out of this
Alice Antheaume Are you fluent in AI?
Kathleen McElroy Building a news video experience native to mobile
Sydette Harry Listen to your corner and watch for the hook
Jim Brady With the people, not just of the people
Ray Soto VR reaches the next level
Miguel Castro The arrival of the impact producer
Alastair Coote The year of self-improvement
Carrie Brown Transparency finally takes off
Jacqui Cheng Retailers move into content
Ruth Palmer Risks will grow for news subjects — especially minorities
Felix Salmon Covering bitcoin while owning bitcoin
Tanya Cordrey Finally, the seeds of radical reinvention
Andrew Haeg The year journalists become relationship builders
Emma Carew Grovum Newsroom culture becomes a priority
Frédéric Filloux External forces
Pia Frey Address users as individuals
Mario García Storytelling finally adapts to mobile
Hossein Derakhshan Television has won
Steve Grove The midterms are an opportunity
Dheerja Kaur Fun with subscription products
Joyce Barnathan It will be harder to bury the news
Ernst-Jan Pfauth Publishing less to give readers more
Jim Moroney Newspapers have to be good enough for readers to pay for
Mary Walter-Brown Show a little vulnerability
Raney Aronson-Rath Transparency is the antidote to fake news
Nushin Rashidian Publishers seek ad dollar alternatives
Rachel Schallom Better design helps differentiate opinion and news
Matt Carlson Attacks on the press will get worse
Gordon Crovitz Serving readers over advertisers
Cindy Royal Your journalism curriculum is obsolete
Rachel Davis Mersey AI, with real smarts
Jennifer Brandel and Mónica Guzmán The editorial meeting of the future
Lucas Graves From algorithms to institutions
Amy King Let’s amplify visual voice
Jared Newman Venture funding and digital news don’t mix
Edward Roussel Eyes, ears, and brains
Mike Caulfield Refactoring media literacy for the networked age
Mariano Blejman News games rule
Corey Ford The empire strikes back
Borja Echevarría TV goes digital, digital goes TV
Julia B. Chan Looking for loyalty in all the right places
Renée Kaplan The year of quiet adjustments (shhh)
Raju Narisetti Mirror, mirror on the wall
Valérie Bélair-Gagnon Seeking trust in fragmented spaces
Basile Simon We need better career paths for news nerds
C.W. Anderson The social media apocalypse
Alan Soon The rise of start of psychographic, micro-targeted media
Laura E. Davis Writing answers before you know the question
Sara M. Watson Feeds will open up to new user-determined filters
Betsy O'Donovan and Melody Kramer Skepticism and narcissism
Trushar Barot The Jio-fication of India
Feli Sánchez The year for guerrilla user research
Kawandeep Virdee Zines had it right all along
Heather Bryant Building the ecosystems for collaboration
Jennifer Choi Standing up for us and for each other
Craig Newmark Working together toward sustainable solutions
Luke O'Neil The end is already here
Helen Havlak Keywords, not publishers, power the world’s biggest feeds
Andrew Losowsky The year of resilience
Nicholas Diakopoulos Fortifying social media from automated inauthenticity
Dan Shanoff You down with OTT? (Yeah, DTC)
Zizi Papacharissi Women come back
Julia Beizer A longer view on the pivot
Susie Banikarim R.I.P. Pivot to Video (2017–2017)
Dannagal G. Young Stop covering politics as a game
Emily Goligoski Looking beyond news for inspiration
Mi-Ai Parrish Blockchain and trust
Federica Cherubini The rise of bridge roles in news organizations
Lam Thuy Vo Breaking free from the tyranny of the loudest
Juleyka Lantigua Women of color will reclaim and monetize our time
Brian Lam Sketchy ethics around product reviews
Tamar Charney We get serious about algorithms
Monika Bauerlein The firehose of falsehood
Taylor Lorenz Social and media will split
Joanne McNeil Gatekeeping the gatekeepers
Rodney Benson Better, less read, and less trusted
Mary Meehan Real lives are at stake in rural areas
Daniel Trielli The rich get richer, the poor scramble
Richard Tofel The platforms’ power demands more reporters’ attention
Hannah Cassius The year of the echo-chamber escapists
Millie Tran and Stine Bauer Dahlberg (Hint: It’s about your brand)
Nicholas Quah Stop talking trash about young people
David Skok Finding an information-life balance
Jassim Ahmad Thriving on change
Pablo Boczkowski The rise of skeptical reading
Michelle Ferrier The year of the great reckoning
AX Mina Memes and visuals come to the fore
Tim Carmody Watch out for Spotify
Pete Brown Push alerts, personalized
Molly de Aguiar Good journalism won’t be enough
Bill Keller A growing turn to philanthropy
Justin Kosslyn The year journalists become digital security experts
Andrew Ramsammy The year ownership mattered
Eric Nuzum Beyond the narrative arc
Debra Adams Simmons And a woman shall lead them
Jarrod Dicker Honesty in advertising
Nik Usher The year of The Washington Post
Rodney Gibbs Tech workers turn to journalism
Niketa Patel Live journalism comes of age
Rick Berke Value is the watchword
Sarah Marshall Loyalty as the key performance indicator
Sam Sanders Shine the light on ourselves
Mira Lowe The year of the local watchdog
Francesco Marconi The year of machine-to-machine journalism
Aron Pilhofer We can’t leave the business to the business side any more